Help Desk Analyst Jobs in Orem, UT
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Draper, UT (14 miles from Orem, UT)
- 5 hours ago
- Draper, UT (14 miles from Orem, UT)
- 5 hours ago
Troubleshoot hardware and software problems, including operating systems (Windows, macOS), productivity tools (e.g., Microsoft 365), and custom applications....
IT Help Desk Technician RISE Services, Inc. Orem, UT Job Details Full-time From $24.50 an hour 10 hours ago Benefits Health insurance Dental insurance 401(k) Tuition reimbursement Paid time off...
Sr Technical Support Engineer, Opengear (Remote. 2nd SHIFT. 4pm-12am MT)
- Sandy, UT (20 miles from Orem, UT)
- 2 days ago
- Sandy, UT (20 miles from Orem, UT)
- 2 days ago
systems (bash scripting, Shell commands, IPTables)....
Job Details Job Location : Orem, UT - Orem, UT Position Type : Full Time Education Level : 2 year degree preferred Salary Range : $24.50 Travel Percentage : Limited or Occasional Job Shift : Days...
IT Technical Support Specialist Tier 2
- Lehi, UT (10 miles from Orem, UT)
- 4 days ago
- Lehi, UT (10 miles from Orem, UT)
- 4 days ago
Job Title: IT Technical Support Specialist II Location: Lehi, Utah Job Description: We are seeking an IT Technical Support Specialist Tier II to join our team in Lehi, Utah. The ideal candidate...
IT Technical Support Specialist Tier 1
- Lehi, UT (10 miles from Orem, UT)
- 4 days ago
- Lehi, UT (10 miles from Orem, UT)
- 4 days ago
Basic understanding of computer hardware, software, and various technologies, including Microsoft Windows operating systems, Microsoft Server, TCP/IP, switches, routers, firewalls, macOS, Linux, and...
- Pleasant Grove, UT (5 miles from Orem, UT)
- 4 days ago
- Pleasant Grove, UT (5 miles from Orem, UT)
- 4 days ago
Job Responsibilities Install and configure computer hardware, operating systems, and applications Address issues both face-to-face and remotely Troubleshoot system and network problems and diagnose...
- Lehi, UT (10 miles from Orem, UT)
- 5 days ago
- Lehi, UT (10 miles from Orem, UT)
- 5 days ago
systems and software with emphasis on installation, troubleshooting, upgrading, integration and client/server operations is desired Debugging of customer code Experience with JavaScript, jQuery, HTML...
Technical Support Representative
- Lehi, UT (10 miles from Orem, UT)
- 5 days ago
- Lehi, UT (10 miles from Orem, UT)
- 5 days ago
Summary The Technical Support Representative interacts with Brivos customers to handle Tier II issues and provide technical support in areas such as installations, maintenance, account and...
Founded in 2005, Sunergy Renewables (now Zeo Energy) is a vertically integrated residential solar company. We are in the energy efficiency business with installations on over 16,000 homes...
Sr Technical Support Engineer, Opengear (Sandy, UT - Hybrid)
- Sandy, UT (20 miles from Orem, UT)
- 8 days ago
- Sandy, UT (20 miles from Orem, UT)
- 8 days ago
systems (bash scripting, Shell commands, IPTables)....
Technical Support Associate II
- Lehi, UT (10 miles from Orem, UT)
- 15 days ago
- Lehi, UT (10 miles from Orem, UT)
- 15 days ago
Reporting to a Client Services Supervisor, the Technical Support Associate will work directly with end customers of our authorized integrators. This role requires deep technical knowledge,...
Executive Helpdesk Support Analyst
- Draper, UT (14 miles from Orem, UT)
- 17 days ago
- Draper, UT (14 miles from Orem, UT)
- 17 days ago
Insight Global is looking for a Helpdesk Support Analyst to work for a large financial client in Salt Lake City. This role supports the highest level executives troubleshoot different platforms...
- South Jordan, UT (21 miles from Orem, UT)
- 18 days ago
- South Jordan, UT (21 miles from Orem, UT)
- 18 days ago
12 months First-Line IT Support: Act as the initial point of contact for users calling the IT Service Desk, delivering high-quality technical support for enterprise software and hardware in a 24/7...
Technical Support Specialist - Control 4
- Lehi, UT (10 miles from Orem, UT)
- 22 days ago
- Lehi, UT (10 miles from Orem, UT)
- 22 days ago
Reporting to a Technical Support Supervisor, the Technical Support Professional will act as a critical resource for Control4 professional integrators in the custom electronics industry. This role...
Demographic Data for Orem, UT
Moving to Orem, UT? Find some basic demographic data about Orem, UT below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Orem, UT
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Orem, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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