Help Desk Analyst Jobs in Orem, UT
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Customer Service Technical Support Representative
- South Jordan, UT (21 miles from Orem, UT)
- 14 hours ago
- South Jordan, UT (21 miles from Orem, UT)
- 14 hours ago
The ideal candidate possesses a basic understanding of troubleshooting Windows, Mac, iOS and Android operating systems....
- South Jordan, UT (21 miles from Orem, UT)
- 1 day ago
- South Jordan, UT (21 miles from Orem, UT)
- 1 day ago
Helpdesk Support - $21/hr South Jordan, CA PLEASE DO NOT SUBMIT ANYONE WHO PREVIOUSLY INTERVIEWED OR WAS REVIEWED IN THE LAST SIX MONTHS. The Service Desk Agent is the first point of contact for...
Help Desk Specialist - IT Specialist
- South Jordan, UT (21 miles from Orem, UT)
- 4 days ago
- South Jordan, UT (21 miles from Orem, UT)
- 4 days ago
IT Service Desk Agent???? Location: South Jordan, Utah, USA???? Pay: $20 - $21/hour???? Contract: 12 months (potential for extension or permanent hire) A large financial services company is...
- South Jordan, UT (21 miles from Orem, UT)
- 4 days ago
- South Jordan, UT (21 miles from Orem, UT)
- 4 days ago
Job Opportunity: IT Service Desk Specialist Location: South Jordan UT Pay Rate:$20-21/hour Job Description: The Service Desk Agent serves as the first point of contact for IT support, providing...
- South Jordan, UT (21 miles from Orem, UT)
- 4 days ago
- South Jordan, UT (21 miles from Orem, UT)
- 4 days ago
The Service Desk Agent is the first point of contact for the users who call our IT Service Desk. While providing the highest level of customer service, the Service Desk Agent answers incoming...
Technical Support Analyst - Cloud Database Performance
- Lehi, UT (10 miles from Orem, UT)
- 4 days ago
- Lehi, UT (10 miles from Orem, UT)
- 4 days ago
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves...
- Sandy, UT (20 miles from Orem, UT)
- 4 days ago
- Sandy, UT (20 miles from Orem, UT)
- 4 days ago
Sales Support Engineer Position Overview Siemens takes pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds....
- Draper, UT (14 miles from Orem, UT)
- 4 days ago
- Draper, UT (14 miles from Orem, UT)
- 4 days ago
The IT Support Specialist position is expected to provide exceptional managed IT services to our clients and employees. Primary responsibilities include providing desktop support to students,...
- Sandy, UT (20 miles from Orem, UT)
- 5 days ago
- Sandy, UT (20 miles from Orem, UT)
- 5 days ago
At NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if...
Information Technology Help Desk Support
- South Jordan, UT (21 miles from Orem, UT)
- 6 days ago
- South Jordan, UT (21 miles from Orem, UT)
- 6 days ago
IT/Technical Support Representative (Customer Support/Account Rep - Sr) Location: South Jordan UT Duration: 6 Months Pay Rate: $21.00/hour Are you passionate about technology and customer service?...
- Lehi, UT (10 miles from Orem, UT)
- 8 days ago
- Lehi, UT (10 miles from Orem, UT)
- 8 days ago
Our Company Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional...
Computer Repair Technician - American Fork, Utah
- American Fork, UT (8 miles from Orem, UT)
- 10 days ago
- American Fork, UT (8 miles from Orem, UT)
- 10 days ago
They may provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems....
- Provo, UT (6 miles from Orem, UT)
- 13 days ago
- Provo, UT (6 miles from Orem, UT)
- 13 days ago
Overview Responsibilities* Leverage technical expertise to assist clients in the use of their ICE Mortgage Technology software solutions* Resolve problems in a timely manner with minimal...
- Lehi, UT (10 miles from Orem, UT)
- 13 days ago
- Lehi, UT (10 miles from Orem, UT)
- 13 days ago
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history,...
Resident Customer Support Engineer (Onsite - Lehi, Utah)
- Lehi, UT (10 miles from Orem, UT)
- 13 days ago
- Lehi, UT (10 miles from Orem, UT)
- 13 days ago
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of the fastest-growing infrastructure company in history. In just...
Demographic Data for Orem, UT
Moving to Orem, UT? Find some basic demographic data about Orem, UT below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Orem, UT
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Orem, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- BMC Remedy
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »