Help Desk Analyst Jobs in Kaysville, UT
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
SATCOM IP Network Support Specialist
- Ogden, UT (13 miles from Kaysville, UT)
- 45+ days ago
- Ogden, UT (13 miles from Kaysville, UT)
- 45+ days ago
Description Our customer is the Defense Information Systems Agency (DISA) and acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the Department of...
Lead IT Support Analyst onsite
- Magna, UT (23 miles from Kaysville, UT)
- 3 days ago
- Magna, UT (23 miles from Kaysville, UT)
- 3 days ago
Systems (Windows 10, Windows 11), MAC OS Office 365, and Microsoft Software (SharePoint, Teams)....
General Purpose Performs a variety of analytical and technical tasks relating to installation, implementation, operation, and maintenance of in-house computer services and systems. Performs as an...
- Roy, UT (11 miles from Kaysville, UT)
- 3 days ago
- Roy, UT (11 miles from Kaysville, UT)
- 3 days ago
Insight Global is seeking a Helpdesk Analyst 1 to join one of their top federal clients on a large defensive weaponry program. This individual will be joining the Information Services team and...
- Ogden, UT (13 miles from Kaysville, UT)
- 4 days ago
- Ogden, UT (13 miles from Kaysville, UT)
- 4 days ago
Troubleshoot and resolve issues related to Windows, Mac, and Chrome operating systems, Microsoft Office Suite, and basic networking....
Desktop Support Technician (IT Infrastructure)
- Roy, UT (11 miles from Kaysville, UT)
- 9 days ago
- Roy, UT (11 miles from Kaysville, UT)
- 9 days ago
Summary** Roles in this Job Family design, solution, deploy, migrate, manage, and change infrastructure services, End User Services across all related technologies. Including but not limited to...
- Roy, UT (11 miles from Kaysville, UT)
- 10 days ago
- Roy, UT (11 miles from Kaysville, UT)
- 10 days ago
Job Description About BAE Systems Recognized annually as a Top Workplace in Utah consecutively since 2018, employees at BAE Systems enjoy an exceptional work culture, employment stability, growth...
- Ogden, UT (13 miles from Kaysville, UT)
- 11 days ago
- Ogden, UT (13 miles from Kaysville, UT)
- 11 days ago
PC Technician must have Windows operating system experience and basic networking knowledge. Responsible for troubleshooting hardware and software issues....
SATCOM IP Network Support Specialist
- Ogden, UT (13 miles from Kaysville, UT)
- 28 days ago
- Ogden, UT (13 miles from Kaysville, UT)
- 28 days ago
Minimum Clearance Required Secret Responsibilities I2X Technologies is a reputable technology services company to the Federal Government. Whether the focus is on space exploration, national...
SATCOM IP Network Support Specialist
- Hill Air Force Base, UT (7 miles from Kaysville, UT)
- 45+ days ago
- Hill Air Force Base, UT (7 miles from Kaysville, UT)
- 45+ days ago
Our customer is the Defense Information Systems Agency (DISA) and acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the Department of Defense (DoD)...
- Ogden, UT (13 miles from Kaysville, UT)
- 45+ days ago
- Ogden, UT (13 miles from Kaysville, UT)
- 45+ days ago
systems and Microsoft products * Basic troubleshooting skills * Ability to pick up new things and systems....
Technical Support Specialist and Programmer
- Ogden, UT (13 miles from Kaysville, UT)
- 60+ days ago
- Ogden, UT (13 miles from Kaysville, UT)
- 60+ days ago
This part-time job's responsibilities are primarily working on C# and minor SQL/database programming on custom projects inside Financial Services. It's other minor responsibilities includes some...
Demographic Data for Kaysville, UT
Moving to Kaysville, UT? Find some basic demographic data about Kaysville, UT below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Kaysville, UT
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Kaysville, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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