Help Desk Analyst Jobs in Bountiful, UT
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Maximus
- Salt Lake City, UT (19 miles from Bountiful, UT)
- 14 hours ago
- Salt Lake City, UT (19 miles from Bountiful, UT)
- 14 hours ago
Install and support a variety of PC operating systems....
Remote- KION Group
- Salt Lake City, UT (19 miles from Bountiful, UT)
- 19 hours ago
- Salt Lake City, UT (19 miles from Bountiful, UT)
- 19 hours ago
Ideal candidates will possess knowledge of multiple programming languages, operating systems, databases, and networking....
In Person- FatPipe Inc
- Murray, UT (15 miles from Bountiful, UT)
- 1 day ago
- Murray, UT (15 miles from Bountiful, UT)
- 1 day ago
FatPipe is looking for a Network Support Engineer to help support, install, and troubleshoot FatPipe routers and SD-WAN appliances in customer networks. This role will work directly with customers...
In PersonPC Network Support Technician 3 - Secret
- Northrop Grumman
- Clearfield, UT (21 miles from Bountiful, UT)
- 1 day ago
- Clearfield, UT (21 miles from Bountiful, UT)
- 1 day ago
System Cross-platform awareness ((i.e. two or more: Windows, Linux, Solaris, OSX, UNIX, etc.)...
Remote- Kenworth Sales CO
- Salt Lake City, UT (19 miles from Bountiful, UT)
- 4 days ago
- Salt Lake City, UT (19 miles from Bountiful, UT)
- 4 days ago
Job Summary: The primary function of the Help Desk Support is to handle general networking, desktop, telephony, and systems administration skills....
In Person- Cognizant
- Salt Lake City, UT (19 miles from Bountiful, UT)
- 4 days ago
- Salt Lake City, UT (19 miles from Bountiful, UT)
- 4 days ago
Role: Production Support Engineer Location: Candidates will need to be based in US and can work remotely from any part of US. ** Please note this role is not able to offer visa transfer or...
Remote- Extensiv
- Sandy, UT (21 miles from Bountiful, UT)
- 4 days ago
- Sandy, UT (21 miles from Bountiful, UT)
- 4 days ago
Extensiv is the fastest-growing SaaS solution in the third-party logistics market. Keeping up with the massive increase in online retail activity from companies like Amazon, Shopify, Target, and...
HybridIT Technical Support Specialist
- AdvancedMD
- South Jordan, UT (23 miles from Bountiful, UT)
- 6 days ago
- South Jordan, UT (23 miles from Bountiful, UT)
- 6 days ago
systems Experience with Active Directory, Intune and Entra Basic networking knowledge Troubleshooting hardware and software Familiarity with ticketing systems (Jira a plus) Proficiency in Microsoft...
RemoteTechnical Customer Support Engineer, Tier 2 - West Cost (Second shift)
- UVeye inc
- Salt Lake City, UT (19 miles from Bountiful, UT)
- 6 days ago
- Salt Lake City, UT (19 miles from Bountiful, UT)
- 6 days ago
Description At UVeye, we're on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we have pioneered the world's first fully automated suite of vehicle...
In Person- USANA Health Sciences, Inc.
- Salt Lake City, UT (19 miles from Bountiful, UT)
- 10 days ago
- Salt Lake City, UT (19 miles from Bountiful, UT)
- 10 days ago
systems, desktop hardware, software, and peripherals (Mac OS a plus), combined with strong problem-solving skills to diagnose complex issues; familiarity with helpdesk platforms such as ServiceNow...
HybridVenue IT Support Representative
- LIVE NATION ENTERTAINMENT INC
- West Valley City, UT (18 miles from Bountiful, UT)
- 11 days ago
- West Valley City, UT (18 miles from Bountiful, UT)
- 11 days ago
Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media...
In Person- MasterControl, Inc.
- Salt Lake City, UT (19 miles from Bountiful, UT)
- 13 days ago
- Salt Lake City, UT (19 miles from Bountiful, UT)
- 13 days ago
Customer Support Engineer Customer Support Engineer India (Remote)|Enterprise Support|Full-time About MasterControl: MasterControl Inc. is a leading provider of cloud-based quality and compliance...
Remote- University of Utah
- Salt Lake City, UT (19 miles from Bountiful, UT)
- 15 days ago
- Salt Lake City, UT (19 miles from Bountiful, UT)
- 15 days ago
systems....
In PersonAssociate Tier 1 Support Technician
- iPipeline
- Salt Lake City, UT (19 miles from Bountiful, UT)
- 18 days ago
- Salt Lake City, UT (19 miles from Bountiful, UT)
- 18 days ago
Understanding of Microsoft Operating Systems, Browser use and troubleshooting. Customer Service Skills: Respond to customer inquiries via phone, email, or chat....
In PersonTECHNICAL SUPPORT (campus dining) - University of Utah- SALT LAKE CITY, UT
- Compass Group USA Inc
- Salt Lake City, UT (19 miles from Bountiful, UT)
- 19 days ago
- Salt Lake City, UT (19 miles from Bountiful, UT)
- 19 days ago
Location: University of Utah- SALT LAKE CITY, UT Salary: $70,000-80,000 At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining...
In PersonDemographic Data for Bountiful, UT
Moving to Bountiful, UT? Find some basic demographic data about Bountiful, UT below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Bountiful, UT
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Bountiful, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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