Help Desk Analyst Remote & Hybrid Only Jobs in Texas
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
We are looking for a Help Desk Technician interested in working in a dynamic, fast-paced organization. As a technician on our team, you will help support biBerk's users at our office location in...
Remote WorkJob Type Full-time Description Soleo Health is seeking a Full time, IT Service Desk Technician II to support our core business needs. Join us in Simplifying Complex Care! **This position is fully...
Remote WorkEngineer I, LS Engineering Support Specialist (Hybrid-Puerto Rico)
- San Antonio, TX
- 2 days ago
- San Antonio, TX
- 2 days ago
Date Posted: 2025-08-21 Country: United States of America Location: HPR01: Collins Puerto Rico- Aguadilla Road 110 North Km 28.8 San Antonio Industrial Park, Aguadilla, PR, 00603 USA Position Role...
OT Applications Support Specialist (The Woodlands, Texas, United States)
- The Woodlands, TX
- 2 days ago
- The Woodlands, TX
- 2 days ago
Work Place Flexibility: Hybrid Legal Entity: Entergy Services, LLC This is a hybrid position and can be located in the Woodlands, TX, Little Rock, AR, Jackson, MS or New Orleans, LA. The official...
Every day, ePayPolicy helps over 10,000 insurance companies speed up incoming and outgoing payments. By helping them move from manual, outdated forms of payment collection to modern payment tools,...
Work Place Flexibility: Hybrid Legal Entity: Entergy Services, LLC ***This is a hybrid position and can be located in the Woodlands, TX, Little Rock, AR, Jackson, MS or New Orleans, LA. The...
databases and reading / writing T-SQL Previous experience with property tax software support and or knowledge of the property tax life cycle Experience with the following: SQL, Excel, Crystal Reports...
Remote WorkNetwork Support Engineer Sentinel is seeking an experienced Network Support Engineer to support a key account based in Plano, Texas. In this role you will be supporting an enterprise level network...
Remote WorkPreferred Skills and Qualifications: Knowledge of and/or basic skills in: Microsoft Windows Applications and Desktop Operating Systems (Active Directory)....
Role: Desktop Support Engineer (Endpoint Management Focus) Location: Richardson, TX (Hybrid – 3 days onsite per week) Schedule: Standard 8–5 with flexibility for occasional after-hours...
Remote Workstation Hosting / IT Support (US-Based) compensation: $100 per month, per laptop hosted. Description: I am looking for a reliable US-based professional to help set up and host a...
Remote Workdesk support Familiarity with hardware support and documentation best practices Positive, proactive attitude with a willingness to learn and take on new challenges Experience with Postman is a plus...
WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and...
CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound...
Remote WorkJob Summary We're looking for a technically curious and ambitious Customer Support Engineer (Tier 2) to join our world-class support team within the Togetherwork Association Vertical Solution....
Demographic Data for Texas
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Salary for Help Desk Analyst Jobs in Texas
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Texas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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