Help Desk Analyst Remote & Hybrid Only Jobs in Texas
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
English-Spanish Bilingual Tier 2 Technical Support Representative
- Fuku
- Houston, TX
- 5 hours ago
- Houston, TX
- 5 hours ago
Job Title: English-Spanish Bilingual Tier 2 Technical Support Representative Company: Callnovo Location: Remote / Freelancer Contract This posting is city-anchored for job board distribution, but...
RemoteEcosystem Technical Support Specialist (Hybrid)
- Motorola Solutions
- Allen, TX
- 16 hours ago
- Allen, TX
- 16 hours ago
Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer...
HybridLead IT Incident Management Analyst
- Empyrean Benefit Solutions
- Houston, TX
- 1 day ago
- Houston, TX
- 1 day ago
JOB SUMMARY The Lead Incident Management Analyst supports Empyrean’s IT Service Management program by leading and optimizing the Incident Management practice across IT Operations. This role...
RemoteSenior Technical Support Engineer - Avigilon Alta (Hybrid)
- Motorola Solutions
- Allen, TX
- 1 day ago
- Allen, TX
- 1 day ago
Systems to systematically inspect backend platform directories, scripts, and diagnostic system outputs Professional Experience Time Management to prioritize workload effectively between engineering...
HybridRemote Support Engineer - CT/MR/VL - req1696 OVERVIEW The Customer Solutions Center (CSC) Remote Support Engineer plays a critical role in delivering centralized, high-quality remote support for...
RemoteRemote Support Engineer -XR/VL - req1697 OVERVIEW The Customer Solutions Center (CSC) Remote Support Engineer plays a critical role in delivering centralized, high-quality remote support for Canon...
RemoteLead Infrastructure Platform Support Engineer
- Wells Fargo
- Irving, TX
- 3 days ago
- Irving, TX
- 3 days ago
About this role: Wells Fargo is seeking a Lead Infrastructure Engineer to join our AI Platforms and model Support Group as part of Digital Technology and Innovations. Learn more about the career...
HybridSummaryBalfour Beatty is seeking a Help Desk Analyst to join our information technology team in Dallas, TX....
HybridTechnical Skills Strong knowledge of Microsoft 365 and Windows operating systems. Experience supporting cloud-based and enterprise applications....
HybridLTK's mission is to empower the world's premium lifestyle Creators to achieve maximum economic success. We have a huge opportunity ahead of us and we're looking for team members who want to...
RemoteTechnical Support Representative, Tier 3 (USA Remote)
- Turnitin, LLC
- Dallas, TX
- 4 days ago
- Dallas, TX
- 4 days ago
Company Description When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and...
RemoteRole: Production Support Engineer Location: Candidates will need to be based in US and can work remotely from any part of US. ** Please note this role is not able to offer visa transfer or...
RemoteFloWorks is a leading, privately held specialty industrial supplier of pipe, valves, fittings, and related products, as well as a provider of technical solutions to the energy and industrial...
HybridSummaryBalfour Beatty is seeking an HCM Systems Support Analyst to join our team. This individual will provide support for all HCM software applications and integrations including configuration,...
Hybrid- Hewlett Packard Enterprise
- Frisco, TX
- 5 days ago
- Frisco, TX
- 5 days ago
Systems: Linux (kernel, systemd, storage subsystems, networking - primary platform) and Windows Server (AD, DNS, Group Policy) Networking: TCP/IP, VLANs, routing protocols, overlay networks (VXLAN)...
HybridDemographic Data for Texas
Moving to Texas? Find some basic demographic data about Texas below.
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Salary for Help Desk Analyst Jobs in Texas
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Texas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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