Help Desk Analyst Jobs in The Woodlands, TX
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
OT Applications Support Specialist (The Woodlands, Texas, United States)
- The Woodlands, TX
- 2 days ago
- The Woodlands, TX
- 2 days ago
Work Place Flexibility: Hybrid Legal Entity: Entergy Services, LLC This is a hybrid position and can be located in the Woodlands, TX, Little Rock, AR, Jackson, MS or New Orleans, LA. The official...
Work Place Flexibility: Hybrid Legal Entity: Entergy Services, LLC ***This is a hybrid position and can be located in the Woodlands, TX, Little Rock, AR, Jackson, MS or New Orleans, LA. The...
Support Microsoft and Apple operating systems for the end users and executives....
End User Support Analyst (Level IV, MacOS)
- Spring, TX (7 miles from The Woodlands, TX)
- 6 days ago
- Spring, TX (7 miles from The Woodlands, TX)
- 6 days ago
Our customer is seeking a highly skilled macOS Engineering Expert to lead the design and implementation of enterprise support for Mac OS devices. This role is part of a strategic initiative to...
End User Support Analyst level IV
- Spring, TX (7 miles from The Woodlands, TX)
- 8 days ago
- Spring, TX (7 miles from The Woodlands, TX)
- 8 days ago
Our client, a leader in technology solutions, is seeking a Mac OS Device Engineer to join their team. As a Mac OS Device Engineer, you will be part of the End User Compute team supporting various...
IT Service Delivery Technical Support Engineer IT Service Delivery Technical Support Engineer
- The Woodlands, TX
- 20 days ago
- The Woodlands, TX
- 20 days ago
Develop and maintain robust patching strategies for operating systems and applications, leveraging Microsoft Intune for first-party patching and PatchMyPC for comprehensive third-party application patching...
- Montgomery, TX (16 miles from The Woodlands, TX)
- 21 days ago
- Montgomery, TX (16 miles from The Woodlands, TX)
- 21 days ago
Position Type: Technology Date Posted: 8/5/2025 Location: Technology Department Additional Information: Show/Hide Primary Purpose: Provide assistance for all district staff and students...
IT Service Delivery Technical Support Engineer
- The Woodlands, TX
- 27 days ago
- The Woodlands, TX
- 27 days ago
Develop and maintain robust patching strategies for operating systems and applications, leveraging Microsoft Intune for first-party patching and PatchMyPC for comprehensive third-party application patching...
installations Responsible for other reasonable related duties as assigned KNOWLEDGE, SKILLS AND ABILITIES: Highly detailed understanding of Windows, Mac, and Unix operating systems and/or AV systems...
- Spring, TX (7 miles from The Woodlands, TX)
- 30+ days ago
- Spring, TX (7 miles from The Woodlands, TX)
- 30+ days ago
Network Support Engineer This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the...
- Magnolia, TX (13 miles from The Woodlands, TX)
- 90+ days ago
- Magnolia, TX (13 miles from The Woodlands, TX)
- 90+ days ago
Install and configure application and operating system software and upgrades. Assist with the installation, maintenance, troubleshooting, and repair of data communications circuits and equipment....
Demographic Data for The Woodlands, TX
Moving to The Woodlands, TX? Find some basic demographic data about The Woodlands, TX below.
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Salary for Help Desk Analyst Jobs in The Woodlands, TX
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in The Woodlands, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
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