Help Desk Analyst Jobs in Plano, TX
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Immediate need for a talented Senior Linux Support Engineer. This is a 12+months contract opportunity with long-term potential and is located in Plano, TX (Hybrid ). Please review the job...
- Addison, TX (9 miles from Plano, TX)
- 2 hours ago
- Addison, TX (9 miles from Plano, TX)
- 2 hours ago
We are looking for IT Help Desk @ Addison, TX Activities to Perform: The ideal candidate must possess strong technical skills, a customer-centric approach, and the ability to proactively address...
Detection/ Intrusion Prevention Systems BS in computer science, information technology, computer architecture, electrical engineering, mathematics or related experience or equivalent military experience...
- Dallas, TX (18 miles from Plano, TX)
- 2 hours ago
- Dallas, TX (18 miles from Plano, TX)
- 2 hours ago
At least 3 years of experience configuring, installing and maintaining client PC operating systems and related devices....
- Dallas, TX (18 miles from Plano, TX)
- 2 hours ago
- Dallas, TX (18 miles from Plano, TX)
- 2 hours ago
Systems (Linux, Windows, Macintosh, and UNIX) is a plus Computer Networking Systems Administrator level knowledge of all protocol layers Strong knowledge of enterprise networking environments Experience...
Desktop Engineer Multiple Locations
- Dallas, TX (18 miles from Plano, TX)
- 8 hours ago
- Dallas, TX (18 miles from Plano, TX)
- 8 hours ago
Comprehensive understanding of PC hardware, software, operating systems, directory services, printing and applications required.?Application support: Include all applications in the computer....
- Lewisville, TX (22 miles from Plano, TX)
- 9 hours ago
- Lewisville, TX (22 miles from Plano, TX)
- 9 hours ago
DESCRIPTION The Technical Support Specialist provides essential technical support services to end users, focusing on resolving issues related to hardware, software, and network systems. This role...
Field Tech/ Desktop Support Technician - McKinney, TX
- McKinney, TX (11 miles from Plano, TX)
- 10 hours ago
- McKinney, TX (11 miles from Plano, TX)
- 10 hours ago
Minimum 1 years of experience in Windows operating system environment....
- Coppell, TX (15 miles from Plano, TX)
- 22 hours ago
- Coppell, TX (15 miles from Plano, TX)
- 22 hours ago
Job Summary We are seeking a skilled Help Desk Support Specialist II to provide technical support for a wide range of IT issues with a focus on Microsoft Azure, Office 365, and Dynamics 365 environments...
Service Desk Technician w/ Azure (418155)
- Addison, TX (9 miles from Plano, TX)
- 1 day ago
- Addison, TX (9 miles from Plano, TX)
- 1 day ago
Service Desk Technician w/ Azure | 418155 DETAILS Location : Addison, TX 75001 (onsite 5-days per week) Position Type : 6M C2H Hourly / Salary : to $90K JOB SUMMARY Vaco Technology is currently...
- Plano, TX
- 1 day ago
- Plano, TX
- 1 day ago
Company Description To comply with U.S. federal government requirements, U.S. citizenship is required for this position. (Working Hours 2:00 pm - 11:00 pm CT) Our Mission At Palo Alto Networks...
Executive IT Support/ VIP Support
- Dallas, TX (18 miles from Plano, TX)
- 1 day ago
- Dallas, TX (18 miles from Plano, TX)
- 1 day ago
Occasional travel outside of Texas should a board meeting be held off-site 7+ years experience in desktop hardware, operating systems, smartphones, and printers. 7+ years experience in Microsoft products...
- Richardson, TX (6 miles from Plano, TX)
- 1 day ago
- Richardson, TX (6 miles from Plano, TX)
- 1 day ago
MSP\IT Service and Support Company has immediate opening for an experienced Desktop Tech. Full time position for both On Premises and remote work. Windows 10, 11, Microsoft Server, and Office 365...
Knowledge of various Operating systems (e.g. Windows, Linux, Apple). Knowledge of Audio and Video Conferencing technologies. Good communication Skills (both verbal and written)....
- Dallas, TX (18 miles from Plano, TX)
- 2 days ago
- Dallas, TX (18 miles from Plano, TX)
- 2 days ago
Comprehensive understanding of PC hardware, software, operating systems, directory services, printing and applications required.? Application support: Include all applications in the computer....
Demographic Data for Plano, TX
Moving to Plano, TX? Find some basic demographic data about Plano, TX below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Plano, TX
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Plano, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- BMC Remedy
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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