Help Desk Analyst Jobs in Midland, TX
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Role- Desktop Support Provides second-line investigation and diagnosis.? Resolves and closes incidents/service requests as per the procedures & allocated timelines? Logs relevant incident/service...
IT Support Technician We are seeking a highly presentable and professional IT Support Technician to provide exceptional technical assistance within our Microsoft-centric environment. This role...
Key Responsibilities: Provide Level 1 & 2 support for desktops, laptops, printers, and other IT equipment Install, configure, and maintain Windows/macOS operating systems and applications Troubleshoot...
Provides second-line investigation and diagnosis. Resolves and closes incidents/service requests as per the procedures & allocated timelines Logs relevant incident/service request details as per...
- Odessa, TX (19 miles from Midland, TX)
- 12 days ago
- Odessa, TX (19 miles from Midland, TX)
- 12 days ago
Do you want to be on the cutting edge of the clean energy and climate tech industry? Are you excited about the intersection of renewable energy and the circular economy? We are too. And that's why...
IT Support Tech Location: Midland, TX Schedule: 5/40 Type: Long Term Contract Benefits: Healthcare, Vision, Dental and 401k Summary Airswift is seeking a skilled IT Support Technician to join one...
Desktop Support Onsite Midland TX Contract Imaging & Laptop Refresh Mostly Windows a little Mac 1-2 years of experience is all they are looking for
Who We Are: Headquartered in Austin, TX, with operations in Kermit and Monahans, TX, Atlas Energy Solutions is the leading provider of high-quality frac sand and innovative logistics solutions to...
High School Computer Technician
- Odessa, TX (19 miles from Midland, TX)
- 45+ days ago
- Odessa, TX (19 miles from Midland, TX)
- 45+ days ago
Knowledge of computer systems, software, and networks - including, but not limited to Microsoft operating systems, Apple operating systems, Chrome operating systems, software, and networks....
- Odessa, TX (19 miles from Midland, TX)
- 45+ days ago
- Odessa, TX (19 miles from Midland, TX)
- 45+ days ago
Knowledge of computer systems, software, and networks - including, but not limited to Microsoft operating systems, software, and networks....
EOE STATEMENT The School District does not discriminate on the basis of race, color, national origin age, sex or disability, in admission or access to, or treatment or employment in its programs...
Knowledge, Abilities, and Skills Ability to be helpful and provide quality customer service Positively interact with other persons at all times Good working knowledge of PC operating systems and PC...
Demographic Data for Midland, TX
Moving to Midland, TX? Find some basic demographic data about Midland, TX below.
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Salary for Help Desk Analyst Jobs in Midland, TX
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Midland, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- BMC Remedy
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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