Help Desk Analyst Jobs in Manor, TX
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Information Technology Support Specialist I, II, III - Information Technology - ITD/Austin
- Austin, TX (15 miles from Manor, TX)
- 18 hours ago
- Austin, TX (15 miles from Manor, TX)
- 18 hours ago
Position Filled At I, II, or III Pay Level Information Technology Support Specialist I Minimum Salary: Gr. B14 ($3,160.21/month) The salary for an ERS Retiree (or non-contributing member) will be...
Fulltime role - Senior Production Support Engineer
- Austin, TX (15 miles from Manor, TX)
- 1 day ago
- Austin, TX (15 miles from Manor, TX)
- 1 day ago
Fulltime role - Senior Production Support Engineer Hello Please check the below position and reply back with the below details and updated resume if you are comfortable Role : Senior Production...
Prob Mgmt Support Engineer, GSS Elite Problem Solvers
- Austin, TX (15 miles from Manor, TX)
- 1 day ago
- Austin, TX (15 miles from Manor, TX)
- 1 day ago
system - Experience analyzing and troubleshooting RESTful web API calls Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other...
- Austin, TX (15 miles from Manor, TX)
- 1 day ago
- Austin, TX (15 miles from Manor, TX)
- 1 day ago
Overview** The Service Desk Agent provides customer service solutions within service level agreements using company and project quality and quantity standards. It includes providing prompt,...
Desktop Support Technician, IT Operations
- Austin, TX (15 miles from Manor, TX)
- 2 days ago
- Austin, TX (15 miles from Manor, TX)
- 2 days ago
Tesla is currently seeking a highly technical Desktop Support Technician to join our team onsite in Austin, TX. The IT Services position within the IT Operations team will be on the front lines of...
Desktop Support Technician, IT Operations
- Austin, TX (15 miles from Manor, TX)
- 2 days ago
- Austin, TX (15 miles from Manor, TX)
- 2 days ago
Tesla is currently seeking a highly technical Desktop Support Technician to join our team onsite in Austin, TX. The IT Services position within the IT Operations team will be on the front lines of...
Technical Support Engineer, Field
- Austin, TX (15 miles from Manor, TX)
- 2 days ago
- Austin, TX (15 miles from Manor, TX)
- 2 days ago
Knowledge of: Desktop operating systems, various software applications and basic hardware for the workstations and laptops; principles and theories of network systems and management; Internet technologies...
- Austin, TX (15 miles from Manor, TX)
- 3 days ago
- Austin, TX (15 miles from Manor, TX)
- 3 days ago
About Envoy Envoy's workplace platform has redefined how companies welcome visitors, improve the onsite experience, book desks and meeting rooms, manage deliveries, and access accurate and unified...
General IT Support Technician ONSITE
- Austin, TX (15 miles from Manor, TX)
- 4 days ago
- Austin, TX (15 miles from Manor, TX)
- 4 days ago
systems....
Senior Desktop Support Specialist
- Austin, TX (15 miles from Manor, TX)
- 4 days ago
- Austin, TX (15 miles from Manor, TX)
- 4 days ago
Install, verify, and troubleshoot the installation and operation of macOS, Microsoft Windows 10/11 operating systems, business applications, and peripherals....
IT Desktop Support Technician III
- Austin, TX (15 miles from Manor, TX)
- 5 days ago
- Austin, TX (15 miles from Manor, TX)
- 5 days ago
systems Possessing any of the following certifications would be highly desired: ACSP (Apple Certified Support Professional, A+, Net+, MTA, MCSA (current OS), MCSE, ITIL Experience in the following...
- Austin, TX (15 miles from Manor, TX)
- 6 days ago
- Austin, TX (15 miles from Manor, TX)
- 6 days ago
JOB SUMMARY The future of mobility needs people who think down different tracks; people who can turn complexity into the manageable and people who are passionate about making a difference. Whether...
Business Technical Support I, Spectrum Business
- Austin, TX (15 miles from Manor, TX)
- 6 days ago
- Austin, TX (15 miles from Manor, TX)
- 6 days ago
Do you want to be part of a high-performing collaborative team troubleshooting technical issues and ensuring client success? You can do that. Ready to connect with clients across multiple...
Senior Desktop Support Analyst
- Austin, TX (15 miles from Manor, TX)
- 7 days ago
- Austin, TX (15 miles from Manor, TX)
- 7 days ago
As a Senior on the End User Computing Services team, you will assist in the development, design, configuration, security, and implementation of desktop operating systems, hardware standards, and core...
- Austin, TX (15 miles from Manor, TX)
- 7 days ago
- Austin, TX (15 miles from Manor, TX)
- 7 days ago
Windows Desktop Engineer Job ID: 21-13950 This position will work with the various application and infrastructure support teams to better understand application requirements related to desktop...
Demographic Data for Manor, TX
Moving to Manor, TX? Find some basic demographic data about Manor, TX below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Manor, TX
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Manor, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Virus Removal
- Operating Systems
- VPN
- Technical Troubleshooting
- BMC Remedy
- IT Service Management
- Windows Server
- Remote Support
- DHCP
- Windows OS
- Application Support
- DNS
- TCP/IP
- Windows 7
- Mobile Device Management
- Windows 10
- Incident Management
- MacOS
- VoIP
- Network Administration
- Help Desk Support
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Installation
- Customer Support
- Resolution
- Information Technology
- Microsoft Office 365
- General Repair
- Problem Resolution
- Microsoft Active Directory
- Networking
- Customer Satisfaction
- Technical Support
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Interpersonal Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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