Help Desk Analyst Jobs in Fort Worth, TX
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Working technical knowledge of current protocols, operating systems, and standards. Technical knowledge of mobile devices....
- Lewisville, TX (23 miles from Fort Worth, TX)
- 1 day ago
- Lewisville, TX (23 miles from Fort Worth, TX)
- 1 day ago
A Service Desk Specialist works directly with members of the Information Services team to provide customer facing hardware and software support. The aim of a Service Desk Specialist is to align...
- Haltom City, TX (3 miles from Fort Worth, TX)
- 1 day ago
- Haltom City, TX (3 miles from Fort Worth, TX)
- 1 day ago
Job Title : Desktop Support Representative Location : 4630 N Beach St, Haltom City, TX 76137 Duration : 12+ months Contract (with possible extension) Job Description: Experience with deskside...
Description SUMMARY OF POSITION: The Support Center Technician will provide desktop, laptop, phone and software support to all US Conec employees. Requirements ESSENTIAL DUTIES AND...
- Keller, TX (15 miles from Fort Worth, TX)
- 2 days ago
- Keller, TX (15 miles from Fort Worth, TX)
- 2 days ago
Company Description Work in the world's largest equity derivatives clearing organization. We are dedicated to promoting stability and financial integrity in the marketplaces that we serve by...
IT Support Engineer - Level II
- Roanoke, TX (20 miles from Fort Worth, TX)
- 3 days ago
- Roanoke, TX (20 miles from Fort Worth, TX)
- 3 days ago
Job Description An employer based in Roanoke TX is looking for a Level 2 IT Support Engineer to join their growing MSP organization. This person will partner alongside Level 1 engineers to support...
IT Support Administrator IT Support Administrator Well branded industry leader is looking to bring on a long term contractor to suppor a multi-site Microsoft Windows desktop environent with some...
Help Desk Specialist, Journeyman TS/SCI with Poly REQUIRED
- Arlington, TX (11 miles from Fort Worth, TX)
- 4 days ago
- Arlington, TX (11 miles from Fort Worth, TX)
- 4 days ago
Position Description: CGI Federal has an exciting opportunity for a Help Desk Specialist within our Intel sector advancing the national security mission through cutting edge technology. You must...
- Lewisville, TX (23 miles from Fort Worth, TX)
- 6 days ago
- Lewisville, TX (23 miles from Fort Worth, TX)
- 6 days ago
Provide first and second-level technical support to internal and external customers for software, hardware and network related issues reported by telephone, email or in-person in an IT support...
- Lewisville, TX (23 miles from Fort Worth, TX)
- 6 days ago
- Lewisville, TX (23 miles from Fort Worth, TX)
- 6 days ago
system issues Contacts software and hardware product support vendors to correct, replace or provide technical support and information....
- Westlake, TX (20 miles from Fort Worth, TX)
- 6 days ago
- Westlake, TX (20 miles from Fort Worth, TX)
- 6 days ago
Job Summary The primary role of the Help Desk Support Associate is to provide technical assistance and support end-users regarding computer systems, hardware, software, and network-related issues....
TECHNICAL SUPPORT SPECIALIST - US Residence based position
- Cedar Hill, TX (22 miles from Fort Worth, TX)
- 7 days ago
- Cedar Hill, TX (22 miles from Fort Worth, TX)
- 7 days ago
At Bayer were visionaries, driven to solve the worlds toughest challenges and striving for a world where 'Health for all Hunger for none is no longer a dream, but a real possibility. Were doing it...
- Arlington, TX (11 miles from Fort Worth, TX)
- 8 days ago
- Arlington, TX (11 miles from Fort Worth, TX)
- 8 days ago
IT Helpdesk Level 1 Support Department: IT Compensation: $18/hr starting ($19 after successful 90 day probation period) Level: Associate Duties: React and troubleshoot incidents with PC, Mac, iOS,...
Help Desk Specialist, Senior TS/SCI with Poly REQUIRED
- Arlington, TX (11 miles from Fort Worth, TX)
- 8 days ago
- Arlington, TX (11 miles from Fort Worth, TX)
- 8 days ago
Position Description: CGI Federal has an exciting opportunity for a Help Desk Specialist within our Intel sector advancing the national security mission through cutting edge technology. You must...
Strong knowledge of Windows 10\11 and Linux(RHEL), Mac OS operating systems Experience with troubleshooting, configuring, and securing Microsoft Windows operating systems....
Demographic Data for Fort Worth, TX
Moving to Fort Worth, TX? Find some basic demographic data about Fort Worth, TX below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Fort Worth, TX
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Fort Worth, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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