Help Desk Analyst Jobs in Fort Worth, TX
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Venue Technology Assistant at AT&T Stadium
- Arlington, TX (11 miles from Fort Worth, TX)
- 3 hours ago
- Arlington, TX (11 miles from Fort Worth, TX)
- 3 hours ago
system, office systems • Ability to be on feet and walk long distances • Ability to lift at least 50 lbs....
Kforce is immediately adding a full-time Desktop Support Engineer in support of our nationally recognized, Consumer and Commercial Electronic R&D client in Fort Worth, TX. Key Tasks: * Manage...
- Lewisville, TX (23 miles from Fort Worth, TX)
- 13 hours ago
- Lewisville, TX (23 miles from Fort Worth, TX)
- 13 hours ago
DESCRIPTION The Technical Support Specialist provides essential technical support services to end users, focusing on resolving issues related to hardware, software, and network systems. This role...
Production Support Engineer - Senior
- Southlake, TX (18 miles from Fort Worth, TX)
- 2 days ago
- Southlake, TX (18 miles from Fort Worth, TX)
- 2 days ago
System: Windows Environment Databases: SQL Server Experience with Cloud Services (AWS), including monitoring, resilience, maintainability, and performance Scripting Languages - Python, Powershell Knowledge...
- Irving, TX (22 miles from Fort Worth, TX)
- 2 days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 2 days ago
TITLE: Help Desk Technician (Irving/Las Colinas, TX - Hybrid Schedule) Direct Hire Opportunity No Sponsorship Hybrid Schedule - 1 Day Remote, 4 Days Onsite As our client's Helpdesk Technician, you...
Information Technology Support Specialist
- Irving, TX (22 miles from Fort Worth, TX)
- 2 days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 2 days ago
We are hiring an IT Support Specialist to join a fast-paced and dynamic team supporting multiple hospitality locations in the Irving, TX area. This is a Contract-to-hire, onsite role offering the...
- Grand Prairie, TX (19 miles from Fort Worth, TX)
- 3 days ago
- Grand Prairie, TX (19 miles from Fort Worth, TX)
- 3 days ago
Academy Fire Life Safety offers national one-stop fire and life safety services through our network of self-perform districts and trusted vendor partners. Our experienced account managers ensure...
How Will Your Role Impact First Command? The Application Support Analyst works closely with their team and is responsible for maintenance and support of First Command's technology solutions and...
IT Operations Analyst Application Support
- DFW Airport, TX (20 miles from Fort Worth, TX)
- 4 days ago
- DFW Airport, TX (20 miles from Fort Worth, TX)
- 4 days ago
3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and...
Advanced Support Engineer - Diamond
- Irving, TX (22 miles from Fort Worth, TX)
- 4 days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 4 days ago
Strong understanding of networking and operating system functions of RHEL or other Linux based servers. Experience configuring and troubleshooting VPN technologies....
- White Settlement, TX (12 miles from Fort Worth, TX)
- 5 days ago
- White Settlement, TX (12 miles from Fort Worth, TX)
- 5 days ago
Job Title: Technology Support Specialist Reports To: Director of Technology or Technology Coordinator Dept./School: Technology Services FLSA Status: Non-Exempt (can be structured as Exempt if...
Technical Support Analyst Location : Fort Worth, TX, 76109-4978 Duration : 6 months (potential to convert) Pay : $18 - $24/hr Workplace Type : Hybrid (in office Tues - Thurs) Description : We are...
- Irving, TX (22 miles from Fort Worth, TX)
- 7 days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 7 days ago
Berkshire Hathaway Automotive is seeking an IT Help Desk Technician to join the team. The IT Help Desk Technician is responsible for providing quality technical support and customer service to all...
- Grand Prairie, TX (19 miles from Fort Worth, TX)
- 7 days ago
- Grand Prairie, TX (19 miles from Fort Worth, TX)
- 7 days ago
Familiarity with Windows operating systems. Desire to learn and grow in the IT field; pursuing certifications (e.g., CompTIA A+, Network+) is encouraged....
- Irving, TX (22 miles from Fort Worth, TX)
- 8 days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 8 days ago
Provides support to Cowboys staff for technology related issues.Acts as an escalation point for all Tier 1 related technical inquiries.Oversee and perform compliance reviews, troubleshooting and...
Demographic Data for Fort Worth, TX
Moving to Fort Worth, TX? Find some basic demographic data about Fort Worth, TX below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Fort Worth, TX
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Fort Worth, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- BMC Remedy
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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