Help Desk Analyst Jobs in Fort Worth, TX
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Production Support Engineer - Hybrid
- Southlake, TX (18 miles from Fort Worth, TX)
- 1 day ago
- Southlake, TX (18 miles from Fort Worth, TX)
- 1 day ago
Position Type: RegularYour opportunityAt Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo"...
- Arlington, TX (11 miles from Fort Worth, TX)
- 1 day ago
- Arlington, TX (11 miles from Fort Worth, TX)
- 1 day ago
Application Deployment and Management Deploy, configure, and update software applications and operating systems. Ensure compliance with software licensing and organizational policies....
Essential functions include IT Help Desk Support, User Provisioning, On-site support, Hardware configuration and installation, and Ticket follow-up....
Onsite Opportunity of Mac and Windows support engineer L3 Fort Worth, TX
- Fort Worth, TX
- 3 days ago
- Fort Worth, TX
- 3 days ago
Deep expertise in Windows operating systems (Windows 10, 11) and macOS (Ventura, Sonoma, and newer versions), including advanced troubleshooting and administration....
Strong knowledge of Windows 10\11 and Linux(RHEL), Mac OS operating systems Experience with troubleshooting, configuring, and securing Microsoft Windows operating systems....
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
- Southlake, TX (18 miles from Fort Worth, TX)
- 4 days ago
- Southlake, TX (18 miles from Fort Worth, TX)
- 4 days ago
Step into a dynamic Desktop Support role within a leading financial services firm, partnering with Aquent Talent. You will be making a direct impact on the productivity of thousands of internal...
- Southlake, TX (18 miles from Fort Worth, TX)
- 4 days ago
- Southlake, TX (18 miles from Fort Worth, TX)
- 4 days ago
Your Opportunity: This is a entry-level position with the Desktop Support group & Co., and will focus on providing real-time support for technology problems and fulfillment services (move, add, or...
Regional Support Specialist (PEIMS)
- White Settlement, TX (12 miles from Fort Worth, TX)
- 4 days ago
- White Settlement, TX (12 miles from Fort Worth, TX)
- 4 days ago
Job Title: Regional Support Specialist (PEIMS) FLSA Status:Exempt Pay Grade: 101 Work Days: 226 Reports To: Coordinator of Student and Business Services Primary Purpose Provide basic PEIMS support...
- Irving, TX (22 miles from Fort Worth, TX)
- 5 days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 5 days ago
Berkshire Hathaway Automotive is seeking an IT Help Desk Technician to join the team. The IT Help Desk Technician is responsible for providing quality technical support and customer service to all...
Senior Production Support Engineer
- Irving, TX (22 miles from Fort Worth, TX)
- 5 days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 5 days ago
We have many opportunities available on our other career site pages. Click here to link to our careers page! Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than...
- Grapevine, TX (20 miles from Fort Worth, TX)
- 7 days ago
- Grapevine, TX (20 miles from Fort Worth, TX)
- 7 days ago
The Computer Technician will be responsible for providing computer diagnostics and repairs. Essential Duties and Responsibilities include the following. Other Duties not listed may be assigned....
IT Support Spec 1 (Nights) (48607)
- Bedford, TX (13 miles from Fort Worth, TX)
- 7 days ago
- Bedford, TX (13 miles from Fort Worth, TX)
- 7 days ago
Provide IT Support relating to technical issues involving core business applications and operating systems. Ability to perform preventive maintenance on IT equipment in a timely manner....
IT Desktop Support Engineer - Manufacturing CGS Business Solutions is committed to helping you, as an esteemed IT Professional, find the next right step in your career. We match professionals like...
- Weatherford, TX (22 miles from Fort Worth, TX)
- 8 days ago
- Weatherford, TX (22 miles from Fort Worth, TX)
- 8 days ago
Helpdesk Specialist JOB TITLEHelpdesk Specialist DEPARTMENTInformation Technology Service POSTING NUMBERreq586 DESCRIPTION OF JOB DUTIES Job Summary: Under limited supervision, the helpdesk...
Demographic Data for Fort Worth, TX
Moving to Fort Worth, TX? Find some basic demographic data about Fort Worth, TX below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Fort Worth, TX
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Fort Worth, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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