Help Desk Analyst Jobs in Beaumont, TX
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Technical Support Specialist I (Help Desk)
- Orange, TX (13 miles from Beaumont, TX)
- 15 days ago
- Orange, TX (13 miles from Beaumont, TX)
- 15 days ago
Direct experience supporting Microsoft client operating systems and applications is required....
Technology Support Specialist- Level II JobID: 1149 Position Type: Other Professional/Technology Date Posted: 5/22/2025 Location: ADMN BLDG Additional Information: Show/Hide Beaumont independent...
- Hamshire, TX (21 miles from Beaumont, TX)
- 22 days ago
- Hamshire, TX (21 miles from Beaumont, TX)
- 22 days ago
Special Knowledge/Skills: Knowledge of Desktop, Laptop and Server components Ability to work with multiple operating systems and network protocols Knowledge of LAN and WAN network design and installation...
We are looking to add top talent to our Baptist Hospitals of Southeast Texas team. Join us in performing Sacred Work! Competitive benefits are offered including: Matched Retirement Plan Paid Time...
Sr. Application Support Analyst ? Contract-to-Hire ? Beaumont, TX
- Beaumont, TX
- 30+ days ago
- Beaumont, TX
- 30+ days ago
Sr. Opportunity Overview iSphere is hiring a Senior Application Support Analyst for a contract-to-hire position based onsite in Beaumont, Texas. This role supports mission-critical industrial...
Technology Support Specialist - Level III JobID: 811 Position Type: Technology Date Posted: 3/21/2025 Location: ADMN BLDG Additional Information: Show/Hide Beaumont Independent School District Job...
Demographic Data for Beaumont, TX
Moving to Beaumont, TX? Find some basic demographic data about Beaumont, TX below.
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Salary for Help Desk Analyst Jobs in Beaumont, TX
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Beaumont, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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