Help Desk Analyst Jobs in Arlington, TX
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Fort Worth, TX (11 miles from Arlington, TX)
- 2 hours ago
- Fort Worth, TX (11 miles from Arlington, TX)
- 2 hours ago
Kforce is immediately adding a full-time Desktop Support Engineer in support of our nationally recognized, Consumer and Commercial Electronic R&D client in Fort Worth, TX. Key Tasks: * Manage...
- Dallas, TX (23 miles from Arlington, TX)
- 2 hours ago
- Dallas, TX (23 miles from Arlington, TX)
- 2 hours ago
At least 3 years of experience configuring, installing and maintaining client PC operating systems and related devices....
- Dallas, TX (23 miles from Arlington, TX)
- 2 hours ago
- Dallas, TX (23 miles from Arlington, TX)
- 2 hours ago
Systems (Linux, Windows, Macintosh, and UNIX) is a plus Computer Networking Systems Administrator level knowledge of all protocol layers Strong knowledge of enterprise networking environments Experience...
Desktop Engineer Multiple Locations
- Dallas, TX (23 miles from Arlington, TX)
- 8 hours ago
- Dallas, TX (23 miles from Arlington, TX)
- 8 hours ago
Comprehensive understanding of PC hardware, software, operating systems, directory services, printing and applications required.?Application support: Include all applications in the computer....
- Coppell, TX (24 miles from Arlington, TX)
- 22 hours ago
- Coppell, TX (24 miles from Arlington, TX)
- 22 hours ago
Job Summary We are seeking a skilled Help Desk Support Specialist II to provide technical support for a wide range of IT issues with a focus on Microsoft Azure, Office 365, and Dynamics 365 environments...
Executive IT Support/ VIP Support
- Dallas, TX (23 miles from Arlington, TX)
- 1 day ago
- Dallas, TX (23 miles from Arlington, TX)
- 1 day ago
Occasional travel outside of Texas should a board meeting be held off-site 7+ years experience in desktop hardware, operating systems, smartphones, and printers. 7+ years experience in Microsoft products...
- Dallas, TX (23 miles from Arlington, TX)
- 2 days ago
- Dallas, TX (23 miles from Arlington, TX)
- 2 days ago
Comprehensive understanding of PC hardware, software, operating systems, directory services, printing and applications required.? Application support: Include all applications in the computer....
Production Support Engineer - Senior
- Southlake, TX (22 miles from Arlington, TX)
- 2 days ago
- Southlake, TX (22 miles from Arlington, TX)
- 2 days ago
System: Windows Environment Databases: SQL Server Experience with Cloud Services (AWS), including monitoring, resilience, maintainability, and performance Scripting Languages - Python, Powershell Knowledge...
- Irving, TX (17 miles from Arlington, TX)
- 2 days ago
- Irving, TX (17 miles from Arlington, TX)
- 2 days ago
TITLE: Help Desk Technician (Irving/Las Colinas, TX - Hybrid Schedule) Direct Hire Opportunity No Sponsorship Hybrid Schedule - 1 Day Remote, 4 Days Onsite As our client's Helpdesk Technician, you...
Information Technology Support Specialist
- Irving, TX (17 miles from Arlington, TX)
- 2 days ago
- Irving, TX (17 miles from Arlington, TX)
- 2 days ago
We are hiring an IT Support Specialist to join a fast-paced and dynamic team supporting multiple hospitality locations in the Irving, TX area. This is a Contract-to-hire, onsite role offering the...
- Dallas, TX (23 miles from Arlington, TX)
- 3 days ago
- Dallas, TX (23 miles from Arlington, TX)
- 3 days ago
Academy Fire Life Safety offers national one-stop fire and life safety services through our network of self-perform districts and trusted vendor partners. Our experienced account managers ensure...
- Fort Worth, TX (11 miles from Arlington, TX)
- 3 days ago
- Fort Worth, TX (11 miles from Arlington, TX)
- 3 days ago
How Will Your Role Impact First Command? The Application Support Analyst works closely with their team and is responsible for maintenance and support of First Command's technology solutions and...
IT Operations Analyst Application Support
- DFW Airport, TX (19 miles from Arlington, TX)
- 4 days ago
- DFW Airport, TX (19 miles from Arlington, TX)
- 4 days ago
3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and...
- Dallas, TX (23 miles from Arlington, TX)
- 4 days ago
- Dallas, TX (23 miles from Arlington, TX)
- 4 days ago
Job Description We are growing our US team by the hundreds this year. It's a very exciting time to join our team because we not only invest in your technology training upon onboarding, we make a...
Advanced Support Engineer - Diamond
- Irving, TX (17 miles from Arlington, TX)
- 4 days ago
- Irving, TX (17 miles from Arlington, TX)
- 4 days ago
Strong understanding of networking and operating system functions of RHEL or other Linux based servers. Experience configuring and troubleshooting VPN technologies....
Demographic Data for Arlington, TX
Moving to Arlington, TX? Find some basic demographic data about Arlington, TX below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Arlington, TX
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Arlington, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- BMC Remedy
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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