Help Desk Analyst Jobs in Arlington, TX
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Training Support Specialist - Information Technology - Dallas
- Winstead PC
- Dallas, TX (23 miles from Arlington, TX)
- 5 hours ago
- Dallas, TX (23 miles from Arlington, TX)
- 5 hours ago
Position Summary The Trainer is responsible for delivering and measuring high-quality technology training to firm staff and attorneys. This role focuses on hands-on instruction, developing clear...
In PersonUser Support Specialist - Information Technology - Dallas
- Winstead PC
- Dallas, TX (23 miles from Arlington, TX)
- 5 hours ago
- Dallas, TX (23 miles from Arlington, TX)
- 5 hours ago
Under general supervision, in an in-bound call center environment, User Support Specialists provide technical software problem resolution to end users through troubleshooting and step-by-step...
In Person- Kforce Technology Staffing
- Dallas, TX (23 miles from Arlington, TX)
- 20 hours ago
- Dallas, TX (23 miles from Arlington, TX)
- 20 hours ago
Kforce has a client that is seeking a Technical Support Technician in Dallas, TX. Responsibilities: * Investigate, troubleshoot, and proactively resolve all firm computer software and hardware...
In PersonIT Support Technician - Dallas (Part-time/Onsite)
- Fitness Connection
- Dallas, TX (23 miles from Arlington, TX)
- 1 day ago
- Dallas, TX (23 miles from Arlington, TX)
- 1 day ago
Provides first level of computer system technical support to club managers, troubleshooting common issues such as login problems, Internet connectivity issues, application error messages and...
In Person Part Time8040V41-20 Help Desk Support III
- Army and Air Force Exchange Service
- Dallas, TX (23 miles from Arlington, TX)
- 1 day ago
- Dallas, TX (23 miles from Arlington, TX)
- 1 day ago
Job Description Follows standard operation procedures and principles to execute tasks associated with supporting end users on a variety of computing issues, especially related to personal...
In PersonIT Support Technician 1 - Dallas (Full-Time/On-site)
- Fitness Connection
- Dallas, TX (23 miles from Arlington, TX)
- 2 days ago
- Dallas, TX (23 miles from Arlington, TX)
- 2 days ago
Provides first level of computer system technical support to club managers, troubleshooting common issues such as login problems, Internet connectivity issues, application error messages and...
In Person Full Time- HighLevel
- Dallas, TX (23 miles from Arlington, TX)
- 2 days ago
- Dallas, TX (23 miles from Arlington, TX)
- 2 days ago
About Us HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale....
In PersonSystems, Microsoft Active Directory, Microsoft Exchange Current Version, Print Services, Microsoft Office Current version Experience replacing basic components of various makes and models of system...
In PersonProf Service (Overhead) IT Support
- The Job Center
- Fort Worth, TX (11 miles from Arlington, TX)
- 3 days ago
- Fort Worth, TX (11 miles from Arlington, TX)
- 3 days ago
KJ325253529 Location: Fort Worth, TX Employment Type: Contract Date Added: 05/29/2026 Apply now Refer a Friend Thank you for refering a potential candidate. Refer a Friend Friend's First and Last...
In Person- Braintree Technology Solutions
- Dallas, TX (23 miles from Arlington, TX)
- 3 days ago
- Dallas, TX (23 miles from Arlington, TX)
- 3 days ago
systems and enterprise applications Install and troubleshoot drivers for local and network printers and peripherals Support Microsoft Office, Outlook, browsers, and approved enterprise software Perform...
In Person- 200 UM Corp (Enterprise)
- Lakeside, TX (23 miles from Arlington, TX)
- 3 days ago
- Lakeside, TX (23 miles from Arlington, TX)
- 3 days ago
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn...
In PersonLead Infrastructure Platform Support Engineer
- Wells Fargo
- Irving, TX (17 miles from Arlington, TX)
- 3 days ago
- Irving, TX (17 miles from Arlington, TX)
- 3 days ago
About this role: Wells Fargo is seeking a Lead Infrastructure Engineer to join our AI Platforms and model Support Group as part of Digital Technology and Innovations. Learn more about the career...
Hybrid- Balfour Beatty Construction
- Dallas, TX (23 miles from Arlington, TX)
- 3 days ago
- Dallas, TX (23 miles from Arlington, TX)
- 3 days ago
SummaryBalfour Beatty is seeking a Help Desk Analyst to join our information technology team in Dallas, TX....
Hybrid- DPR Construction
- Dallas, TX (23 miles from Arlington, TX)
- 3 days ago
- Dallas, TX (23 miles from Arlington, TX)
- 3 days ago
Technical Skills Strong knowledge of Microsoft 365 and Windows operating systems. Experience supporting cloud-based and enterprise applications....
HybridTechnical Support Specialist III, IR Client Services
- University of Texas Southwestern Medical Center
- Dallas, TX (23 miles from Arlington, TX)
- 4 days ago
- Dallas, TX (23 miles from Arlington, TX)
- 4 days ago
WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and...
In PersonDemographic Data for Arlington, TX
Moving to Arlington, TX? Find some basic demographic data about Arlington, TX below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Arlington, TX
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Arlington, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »