Help Desk Analyst Jobs in Chattanooga, TN
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Blue Cross Blue Shield of Tennessee
- Chattanooga, TN
- 1 day ago
- Chattanooga, TN
- 1 day ago
Systems required....
RemoteHelp Desk Technician #1330 - Information Technology - Finance Division
- Hamilton County
- Chattanooga, TN
- 3 days ago
- Chattanooga, TN
- 3 days ago
Researches and resolves technical problems involving hardware failure, Operating Systems, software applications and network access....
In PersonA healthcare organization is seeking a PC Technician in Chattanooga, Tennessee, to support the configuration, delivery, installation, and maintenance of company PCs, peripherals, and standard...
In Person- Hamilton County Schools
- Chattanooga, TN
- 30+ days ago
- Chattanooga, TN
- 30+ days ago
Overview Hamilton County Schools, located in Chattanooga, TN, is working to ensure that all students thrive and experience a future without limits. We are committed to excellence for every student...
In PersonDesktop Support Chattanooga TN
- E-Solutions Inc.
- Chattanooga, TN
- 45+ days ago
- Chattanooga, TN
- 45+ days ago
Ability to follow documentation and knowledge articles to provision operating systems and software onto workstations and laptops, solve common issues....
In PersonPart-Time IT Support Technician Manufacturing TN
- Dahl Consulting
- Chattanooga, TN
- 45+ days ago
- Chattanooga, TN
- 45+ days ago
The position requires strong troubleshooting skills, experience with Windows operating systems, and the ability to work both independently and collaboratively....
In Person Part Time- Tennessee Oncology
- Chattanooga, TN
- 60+ days ago
- Chattanooga, TN
- 60+ days ago
Tennessee Oncology, one of the nation's largest, community-based cancer care specialists, is home to one of the leading clinical trial networks in the country. Established 1976 in Nashville,...
In PersonSenior User Support Specialist
- CONTACT GOVERNMENT SERVICES
- Chattanooga, TN
- 60+ days ago
- Chattanooga, TN
- 60+ days ago
This role requires expertise in computer applications, operating systems, and telecommunications....
In PersonDemographic Data for Chattanooga, TN
Moving to Chattanooga, TN? Find some basic demographic data about Chattanooga, TN below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Chattanooga, TN
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Chattanooga, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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