Help Desk Analyst Jobs in Brentwood, TN
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Nashville, TN (9 miles from Brentwood, TN)
- 1 day ago
- Nashville, TN (9 miles from Brentwood, TN)
- 1 day ago
IT Helpdesk Technician Business Unit: Big Machine Label Group Department: IT Reports to: Sr Director, IT Location: Nashville, TN, On-Site Schedule: M-F, 9am-6pm, Occasional nights/weekends...
- Nashville, TN (9 miles from Brentwood, TN)
- 2 days ago
- Nashville, TN (9 miles from Brentwood, TN)
- 2 days ago
Prysm Corporation Job Title: IT Support Technician II Job Summary: Prysm Corporation is seeking a highly skilled IT Support Technician II to provide advanced technical support and assist in...
- Franklin, TN (14 miles from Brentwood, TN)
- 3 days ago
- Franklin, TN (14 miles from Brentwood, TN)
- 3 days ago
Develop baseline operating system images for deployment using Windows Deployment Services (WDS) and Microsoft Intune (90% Windows, 10% Mac) Utilize PowerShell or other automation tools to streamline...
Technical Skills: Proficiency in operating systems (Windows, macOS), office productivity software, and basic networking concepts....
Information Technology Help Desk Analyst
- Nashville, TN (9 miles from Brentwood, TN)
- 3 days ago
- Nashville, TN (9 miles from Brentwood, TN)
- 3 days ago
Core Qualifications Strong knowledge of Windows operating systems and current communication/device technologies. Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)....
Welcome to Ovation Healthcare! At Ovation Healthcare, weve been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide...
Remote Work- Nashville, TN (9 miles from Brentwood, TN)
- 5 days ago
- Nashville, TN (9 miles from Brentwood, TN)
- 5 days ago
As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...
Help Desk Analyst - Tier 1 (Day)
- Nashville, TN (9 miles from Brentwood, TN)
- 5 days ago
- Nashville, TN (9 miles from Brentwood, TN)
- 5 days ago
As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...
- Nashville, TN (9 miles from Brentwood, TN)
- 6 days ago
- Nashville, TN (9 miles from Brentwood, TN)
- 6 days ago
POSITION SUMMARY: Our team is seeking a highly skilled Technical Support Engineer that will provide advanced remote technical support for our cutting-edge vehicle telematics systems. This role...
- Nashville, TN (9 miles from Brentwood, TN)
- 6 days ago
- Nashville, TN (9 miles from Brentwood, TN)
- 6 days ago
Ranked one of Tennessees top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental...
Company: Compassus Position Summary The Applications Support Analyst is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for...
Senior Endpoint and Virtual Desktop Engineer
- Nashville, TN (9 miles from Brentwood, TN)
- 10 days ago
- Nashville, TN (9 miles from Brentwood, TN)
- 10 days ago
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
Advanced Technical Support Specialist
- Nashville, TN (9 miles from Brentwood, TN)
- 10 days ago
- Nashville, TN (9 miles from Brentwood, TN)
- 10 days ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
- Franklin, TN (14 miles from Brentwood, TN)
- 11 days ago
- Franklin, TN (14 miles from Brentwood, TN)
- 11 days ago
Position: Desktop Engineer Location: Frankiln, TN(Onsite) Qualifications Working knowledge of Windows 10 3-5+ years of experience in supporting internal PC and MAC users, including HW, SW,...
- Nashville, TN (9 miles from Brentwood, TN)
- 12 days ago
- Nashville, TN (9 miles from Brentwood, TN)
- 12 days ago
OneOncology is positioning community oncologists to drive the future of cancer care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone...
Demographic Data for Brentwood, TN
Moving to Brentwood, TN? Find some basic demographic data about Brentwood, TN below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Brentwood, TN
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Brentwood, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- DNS
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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