Help Desk Analyst Jobs in South Carolina
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Job Description The purpose of this position is to plan and perform work requiring sound technical judgment in the evaluation, organization, and execution of project management assignments...
Position Type: Technology/ Computer Technician Date Posted: 4/28/2025 Location: District Education Center Date Available: 05/13/2025 Closing Date: Until Filled Video: Join our Lexington...
Location: Hybrid - primarily remote, with occasional in-office collaboration in Greenville, SC Expected Hours: 25 hours per week Paid Time Off: 3 weeks PTO + flexibility around holidays Benefits:...
Part-Time IT Help Desk Technician (Onsite - Flex, West Columbia, SC) Schedule: Every Friday and Saturday | 7:00 AM - 5:30 PM Flex is a global leader in manufacturing and supply chain solutions-and...
Familiarity with Windows 10/11 operating systems; Mac OS knowledge is a plus. Basic experience with Active Directory, user permissions, and group policies....
HELP DESK SPECIALIST III Job Details Job Location Greenville - Greenville, SC Description POSITION SUMMARY IT Help Desk Specialist III professional to join our team in Greenville, SC. This role...
FN America, LLC is a U.S. subsidiary of FN Herstal, S.A., a global leader in the development and manufacturing of high-quality, reliable firearms for military, law enforcement and commercial...
Preferred Qualifications Moderate knowledge of and skill in using various applications, operating systems, protocols, and equipment used in customer organizations....
Work Environment: Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer within a technical help desk support center...
As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...
As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...
Provides recommendations for replacement and upgrades of operating systems, components and software....
Job Type Full-time Description Essential Cabinetry Group is a leader in cabinet manufacturing throughout the U.S., delivering high-quality, customizable cabinetry solutions that blend innovative...
Job Description The Leidos National Security Sector is hiring for an upcoming Service Desk/VTC Technician to support US Army Central G2. The program provides IT repair, maintenance, operations,...
Hansen Talent Group is seeking an experienced Helpdesk Analyst to support an enterprise IT team in Columbia, SC. The ideal candidate is able to work 100% onsite as needed and has hands-on...
Demographic Data for South Carolina
Moving to South Carolina? Find some basic demographic data about South Carolina below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in South Carolina
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in South Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- DNS
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »