Help Desk Analyst Jobs in South Carolina

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 48 Jobs

IT Support Technician

  • Sumter, SC
  • 6 hours ago
  • Sumter, SC
  • 6 hours ago

We are looking for an IT Support Technician to provide Desktop Support at our client in Sumter, SC. SKF This customer is headquartered in Sweden and operates across 140 sites in 32 countries...

Business Unit Application Support Analyst III (US)

  • Greenville, SC
  • 14 hours ago
  • Greenville, SC
  • 14 hours ago

Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $33.00 - $49.50 USD TD is committed to providing fair and equitable compensation opportunities to all...

IT Support Technician

  • Columbia, SC
  • 1 day ago
  • Columbia, SC
  • 1 day ago

Basic understanding of Microsoft Windows operating systems. Familiarity with Microsoft Office 365, Active Directory, and common desktop applications....

Compensation & Location: Location: Onsite in Piedmont, South Carolina Employment Type: Contract-to-Hire (C2H) Pay Range: $35.00 - 50.00 per hour, based on experience & other factors Work Type:...

Desktop Support

  • Rock Hill, SC
  • 2 days ago
  • Rock Hill, SC
  • 2 days ago

systems in a client/server environment Ability to diagnose and troubleshoot computer and network problems Strong customer service skills ABILITY TO DRIVE AND TRAVEL TO SATELLITE CENTERS IN INDIAN LAND...

Help Desk Analyst-III

  • Columbia, SC
  • 2 days ago
  • Columbia, SC
  • 2 days ago

This assignment will provide application development programming support for Retirement and Health Insurance Financial and operational systems....

IT Field Support Technician Level I I

  • Charleston, SC
  • 2 days ago
  • Charleston, SC
  • 2 days ago

Company Description Satincorp (www.satincorp.com) is a market leader and one of the fastest growing IT consulting firms with operations in US, Canada, Mexico & India. SAT is an Oracle Gold...

Desktop Support Technician II (On-Site)

  • Greenville, SC
  • 3 days ago
  • Greenville, SC
  • 3 days ago

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering...

INM Helpdesk Technician, Inman SC

  • Inman, SC
  • 4 days ago
  • Inman, SC
  • 4 days ago

Qualifications High school diploma or equivalent with experience; Minimum of an associate's degree in information technology or related field preferred.Proficiency in Windows operating systems and Microsoft...

IT Support Analyst

  • Greenville, SC
  • 4 days ago
  • Greenville, SC
  • 4 days ago

Provide support for common applications and operating systems. Provide support for Office 365 applications, including email setup, configuration, and troubleshooting....

Remote Work

IT Field Support Technician

  • Columbia, SC
  • 6 days ago
  • Columbia, SC
  • 6 days ago

Cellular Sales IT Field Support Technician Classification Non-Exempt Reports to IT Field Support Manager JOB DESCRIPTION Summary/Objective Works under general supervision of the IT Field Support...

Workstation Support Specialist

  • Columbia, SC
  • 6 days ago
  • Columbia, SC
  • 6 days ago

Technology, or related field Experience: 2 years of technical operations or IT support experience Skills: Ability to provide end-user computing and desktop support across LAN systems Knowledge of operating...

Network Support Specialist

  • Sumter, SC
  • 6 days ago
  • Sumter, SC
  • 6 days ago

Network Support Specialist - (749) Job Title Network Support Specialist Location Sumter, SC 29150 US (Primary) Job Type Full-time Education Some College Coursework Completed Career Level...

Technology Support Specialist - 1st Shift

  • Mauldin, SC
  • 6 days ago
  • Mauldin, SC
  • 6 days ago

GENERAL & ADMINISTRATIVE - SUPPORT - Technology Support Specialist - 1st Shift Technology Support Specialist INFORMATION TECHNOLOGY Overall Goal of Position Sauer Brands are the proud owners of...

Technical Support Engineer

  • Aiken, SC
  • 7 days ago
  • Aiken, SC
  • 7 days ago

Strong understanding of PCs; proficiency in MS operating systems, networking, and MS Office suite applications. Prior experience reading and interpreting electrical and mechanical drawings....

Demographic Data for South Carolina

Moving to South Carolina? Find some basic demographic data about South Carolina below.


Local
National
5,118,425
116,011

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
IT Help Desk for Beginners
Are you looking to enter and pursue a career in the IT Help Desk industry? Are you searching for a resource that can assist you with learning the basics of what IT Help Desk technicians should...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Analyst Jobs in South Carolina

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.



Highest Education Level

Help Desk Analysts in South Carolina offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in South Carolina
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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