Help Desk Analyst Jobs in South Carolina

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 61 Jobs

Help Desk Technician

  • Columbia, SC
  • 1 hour ago
  • Columbia, SC
  • 1 hour ago

Tier 2 IT Help Desk Technician Location: On-site Columbia, SC Schedule: Monday Friday, 8:30 AM 5:00 PM (with potential for additional hours as needed) Pay Rate: $20/hour Job Type: Long-term...

Technology Support Specialist - Journey - Wanchese

  • Greenville, SC
  • 21 hours ago
  • Greenville, SC
  • 21 hours ago

systems (Windows 7, Windows 10, Mac OSX) and server-based operating systems (Windows Server 2008/2012/2016, Linux) Experience with scripting languages such as Visual Basic and Windows PowerShell Highly...

Desktop Support Technician - Cowpens SC

  • Cowpens, SC
  • 1 day ago
  • Cowpens, SC
  • 1 day ago

- Troubleshoot and resolve Tier 2 and 3 escalated technical issues - Maintain and manage workload through computerized ITSM ticketing and tracking system - Troubleshoot hardware, software and...

Application Support Analyst

  • Charleston, SC
  • 1 day ago
  • Charleston, SC
  • 1 day ago

Application Support Analyst The Opportunity: Are you looking for an opportunity to combine your technical skills with big picture thinking to make an impact for our nation's veterans? You...

IT Help Desk Technician

  • Columbia, SC
  • 1 day ago
  • Columbia, SC
  • 1 day ago

Qualifications: Candidates should be familiar with everyday use of the following: Microsoft or Apple operating systems, Android or iOS smartphone operating systems, various software such as Microsoft...

Service Desk Tech

  • Beaufort, SC
  • 1 day ago
  • Beaufort, SC
  • 1 day ago

Familiarity with Windows operating system and Microsoft Office applications. Ability to communicate effectively. Job Duty Assists customers in resolving basic hardware and software issues....

Sr Tech Support Engineer MI -1

  • Columbia, SC
  • 1 day ago
  • Columbia, SC
  • 1 day ago

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IT Service Desk Support Technician

  • West Columbia, SC
  • 1 day ago
  • West Columbia, SC
  • 1 day ago

Operating systems (i.e., Windows 10, 11) Mobile phone technology and MDM, common IT applications and utilities....

Technology Support Specialist I

  • Columbia, SC
  • 2 days ago
  • Columbia, SC
  • 2 days ago

Work Environment: Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer within a technical help desk support center...

Technology Support Specialist

  • Columbia, SC
  • 4 days ago
  • Columbia, SC
  • 4 days ago

Work Environment Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer within a technical help desk support cente...

EDI Application Support Analyst (Onsite)

  • Columbia, SC
  • 5 days ago
  • Columbia, SC
  • 5 days ago

We re looking for an EDI Application Support Analyst for an onsite role in Columbia, SC. Key Responsibilities: Install and configure EDI COTS products in the healthcare industry Administer and...

Desktop Support Specialist - 2nd shift

  • North Charleston, SC
  • 5 days ago
  • North Charleston, SC
  • 5 days ago

Job#: 2064200 Job Description: EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex...

Assoc IT Desktop Support Spec

  • Denmark, SC
  • 5 days ago
  • Denmark, SC
  • 5 days ago

Foundational knowledge of PC/MAC hardware, software, components, Microsoft products and operating systems, and basic troubleshooting. Proficient in Microsoft products and operating systems....

Service Desk Tech I

  • Fort Mill, SC
  • 5 days ago
  • Fort Mill, SC
  • 5 days ago

systems, networks, databases and network security concepts and tools is required Experience with multi-platform Windows O/S required Experience using ITSM Ticketing tools (e.g., Service Now, Remedy...

Help Desk and Desktop Support Technician

  • North Charleston, SC
  • 6 days ago
  • North Charleston, SC
  • 6 days ago

Install all peripheral components such as printers, scanners and disk drives Loads appropriate software packages such as operating systems, networking components and office applications Identifies and...

Demographic Data for South Carolina

Moving to South Carolina? Find some basic demographic data about South Carolina below.


Local
National
5,118,425
116,011

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Analyst Jobs in South Carolina

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.



Highest Education Level

Help Desk Analysts in South Carolina offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in South Carolina
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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