Help Desk Analyst Jobs in South Carolina
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
SilverBlaze, a division of Harris; is seeking a Level 2 Support Specialist who is a self-directed problem solver, is comfortable working with users at every level, and is committed to delivering...
In Person. - Install devices into Microsoft Active Directory and configure Windows operating systems, software, and agency-standard settings. - Provide deskside installation and technical support for end users...
In PersonSr. SCADA Support Engineer @ Gray Court, SC (Hybrid)
- USG, Inc.
- Gray Court, SC
- 1 day ago
- Gray Court, SC
- 1 day ago
Title: Senior SCADA Support Engineer (MICS) Location: Gray Court, SC (Hybrid) Job Descruption: Senior SCADA Support Engineer with strong hands-on experience in SCADA systems (preferably MICS) to...
HybridIT - ADMIN - SAP Technical Support Engineer I
- Abacus Service Corporation
- SC
- 2 days ago
- SC
- 2 days ago
Join Our Team as a SAP Technical Support Engineer Are you an experienced SAP professional looking for a dynamic opportunity to work remotely? Join the Department of Enterprise Applications (DEA)...
RemoteComputer Technician - Helpdesk IT
- AppleOne
- North Charleston, SC
- 2 days ago
- North Charleston, SC
- 2 days ago
. - Install, configure, and deploy computers, operating systems, software, and related devices. - Join devices to Microsoft Active Directory and perform system imaging tasks. - Provide desk-side technical...
In PersonSAP Technical Support Engineer
- Donato Technologies Inc
- Columbia, SC
- 2 days ago
- Columbia, SC
- 2 days ago
The client is looking for an SAP Technical Support Engineer I Interview Process: One Round of Virtual Interviews Duration of the Contract: 12 Months Possibility for Extension: Yes Work Location:...
RemoteRole: Production Support Engineer Location: Candidates will need to be based in US and can work remotely from any part of US. ** Please note this role is not able to offer visa transfer or...
RemoteComputer Network Support Specialist
- Scientific Research Corporation
- North Charleston, SC
- 3 days ago
- North Charleston, SC
- 3 days ago
Description Installing, configuring, and maintaining network systems and components to ensure uninterrupted operations within a DoD environment Performing routine network diagnostics and...
In PersonTechnical Skills Strong knowledge of Microsoft 365 and Windows operating systems. Experience supporting cloud-based and enterprise applications....
HybridWHO WE ARE: The South Carolina State Library (SCSL) serves the people of South Carolina by supporting state government and libraries to provide opportunities for learning in a changing...
In Personsystem, Microsoft Outlook, Mac IOS, Intune, Frame, and O365 Ability to research computer related issues to resolve hardware and software problems Excellent time management, problem solving, troubleshooting...
In PersonPREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE): EXPERIENCE WITH DESKTOP IMAGINING USING IBM BIGFIX: OS DEPLOYMENT, ADVANCED KNOWLEDGE OF MICROSOFT ACTIVE DIRECTORY AND EXPERIENCE WITH MCAFEE SECURITY...
In PersonHelp Desk Support Technician Location: Rock Hill, SC Duration: 6 months contract OR Permanent/Direct hire Position Summary The Help Desk III Technician serves as the first point of contact for employees...
In PersonDesktop Support Level 2 Ladson, SC - 29456 Contract to Hire Hands-on troubleshooting, repair, and maintenance of desktops, laptops, monitors, printers, scanners, and mobile devices Install,...
In PersonMINIMUM REQUIREMENTS TO PERFORM WORK: Associates degree in computer science, information technology or closely related field; Two (2) years of relevant prior experience in a technical or help desk support...
In PersonDemographic Data for South Carolina
Moving to South Carolina? Find some basic demographic data about South Carolina below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in South Carolina
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in South Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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