Help Desk Analyst Jobs in Spartanburg, SC

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-13 of 13 Jobs

Business Unit Application Support Analyst III (US)

  • Greenville, SC (22 miles from Spartanburg, SC)
  • 22 hours ago
  • Greenville, SC (22 miles from Spartanburg, SC)
  • 22 hours ago

Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $33.00 - $49.50 USD TD is committed to providing fair and equitable compensation opportunities to all...

Desktop Support Technician II (On-Site)

  • Greenville, SC (22 miles from Spartanburg, SC)
  • 3 days ago
  • Greenville, SC (22 miles from Spartanburg, SC)
  • 3 days ago

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering...

INM Helpdesk Technician, Inman SC

  • Inman, SC (11 miles from Spartanburg, SC)
  • 4 days ago
  • Inman, SC (11 miles from Spartanburg, SC)
  • 4 days ago

Qualifications High school diploma or equivalent with experience; Minimum of an associate's degree in information technology or related field preferred.Proficiency in Windows operating systems and Microsoft...

IT Support Analyst

  • Greenville, SC (22 miles from Spartanburg, SC)
  • 4 days ago
  • Greenville, SC (22 miles from Spartanburg, SC)
  • 4 days ago

Provide support for common applications and operating systems. Provide support for Office 365 applications, including email setup, configuration, and troubleshooting....

Remote Work

Technology Support Specialist - 1st Shift

  • Mauldin, SC (19 miles from Spartanburg, SC)
  • 6 days ago
  • Mauldin, SC (19 miles from Spartanburg, SC)
  • 6 days ago

GENERAL & ADMINISTRATIVE - SUPPORT - Technology Support Specialist - 1st Shift Technology Support Specialist INFORMATION TECHNOLOGY Overall Goal of Position Sauer Brands are the proud owners of...

IT Desktop Technician

  • Greenville, SC (22 miles from Spartanburg, SC)
  • 10 days ago
  • Greenville, SC (22 miles from Spartanburg, SC)
  • 10 days ago

system updates, third-party software patches, and security configurations Coordinate the procurement of IT equipment, software, and supplies from approved vendors to support user and operational needs...

iOS Help Desk

  • Greenville, SC (22 miles from Spartanburg, SC)
  • 13 days ago
  • Greenville, SC (22 miles from Spartanburg, SC)
  • 13 days ago

Salary: $22-26/hour Is this your perfect fit? Great opportunity to work as an IT specialist with a strong lean into your strength with the Apple ecosystem. Every day is a new challenge for problem...

Desktop Support Manager

  • Spartanburg, SC
  • 30+ days ago
  • Spartanburg, SC
  • 30+ days ago

Description Security Finance is hiring an onsite Service Delivery Manager! Are you a passionate leader with a knack for transforming technical challenges into seamless user experiences? Do you...

IT Support Center Technician

  • Greenville, SC (22 miles from Spartanburg, SC)
  • 30+ days ago
  • Greenville, SC (22 miles from Spartanburg, SC)
  • 30+ days ago

system platforms such as Windows and Apple Basic knowledge of LAN, hubs, switches and network configuration Some experience in technical computer support Ability to interface with users and discuss...

Desktop Support

  • Greer, SC (14 miles from Spartanburg, SC)
  • 30+ days ago
  • Greer, SC (14 miles from Spartanburg, SC)
  • 30+ days ago

Why you will love this job: Opportunity to work in a friendly work environment in the heart of Greer, SC. Will join a an expanding team where you will have opportunity to grow your skillset. Ideal...

Service Desk Technician

  • Greenville, SC (22 miles from Spartanburg, SC)
  • 60+ days ago
  • Greenville, SC (22 miles from Spartanburg, SC)
  • 60+ days ago

A+, N+, MCP, MCSE, CCNA, HDI, or ITIL) may be considered Working knowledge of networking protocols required Working knowledge of hardware, software, network, OS interaction required Microsoft Technology...

Technical Trainer / Imaging Technical Support

  • Greenville, SC (22 miles from Spartanburg, SC)
  • 60+ days ago
  • Greenville, SC (22 miles from Spartanburg, SC)
  • 60+ days ago

Knowledge of networking and operating systems associated with X-ray and DR products. Excellent communication and customer service skills....

Desktop Support Technician

  • Greenville, SC (22 miles from Spartanburg, SC)
  • 90+ days ago
  • Greenville, SC (22 miles from Spartanburg, SC)
  • 90+ days ago

Desktop Support Technician Greenville, SC (Onsite) 3-6 Month Contract Job ID 25-09592 Solugenix is assisting a client, in their search for a Desktop Support Technician. This is a 3-6 month...

Demographic Data for Spartanburg, SC

Moving to Spartanburg, SC? Find some basic demographic data about Spartanburg, SC below.


Local
National
114,536
3,472
Medium/Lg

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...

Title Synonyms

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Salary for Help Desk Analyst Jobs in Spartanburg, SC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.



Highest Education Level

Help Desk Analysts in Spartanburg, SC offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Spartanburg, SC
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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