Help Desk Analyst Jobs in Greenville, SC
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Business Unit Application Support Analyst Ld (US)
- Greenville, SC
- 3 hours ago
- Greenville, SC
- 3 hours ago
Work Location:** Mount Laurel, New Jersey, United States of America **Hours:** 40 **Pay Details:** $86,840 - $130,000 USD TD is committed to providing fair and equitable compensation opportunities...
Business Unit Application Support Analyst III (US)
- Greenville, SC
- 4 hours ago
- Greenville, SC
- 4 hours ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $33.00 - $49.50 USD TD is committed to providing fair and equitable compensation opportunities to all...
Job Description The purpose of this position is to plan and perform work requiring sound technical judgment in the evaluation, organization, and execution of project management assignments...
Location: Hybrid - primarily remote, with occasional in-office collaboration in Greenville, SC Expected Hours: 25 hours per week Paid Time Off: 3 weeks PTO + flexibility around holidays Benefits:...
- Easley, SC (10 miles from Greenville, SC)
- 6 days ago
- Easley, SC (10 miles from Greenville, SC)
- 6 days ago
Provides recommendations for replacement and upgrades of operating systems, components and software....
- Simpsonville, SC (12 miles from Greenville, SC)
- 6 days ago
- Simpsonville, SC (12 miles from Greenville, SC)
- 6 days ago
Job Type Full-time Description Essential Cabinetry Group is a leader in cabinet manufacturing throughout the U.S., delivering high-quality, customizable cabinetry solutions that blend innovative...
Working knowledge of computer hardware, operating systems, and networking concepts. Proficiency in Office365 applications (Word, Excel, PowerPoint, Access, and Teams)....
Why GLS? Purpose : Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, ones family, and the needs of others. Through...
Gordian is the leading provider of Building Intelligence Solutions, delivering unrivaled insights, robust technology, and comprehensive expertise that fuel customers' success during every phase of...
Knowledge of and troubleshooting ability in all Windows operating systems. Knowledge of and troubleshooting ability in printers, MFP's and other IT peripherals....
Technical Support Specialist- IT
- Spartanburg, SC (22 miles from Greenville, SC)
- 30+ days ago
- Spartanburg, SC (22 miles from Greenville, SC)
- 30+ days ago
PURPOSE: Supports the planning, design and implementation of infrastructure projects. Gathers requirements from process partners to ensure an understanding of the business needs in an...
Demographic Data for Greenville, SC
Moving to Greenville, SC? Find some basic demographic data about Greenville, SC below.
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Salary for Help Desk Analyst Jobs in Greenville, SC
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Greenville, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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