Help Desk Analyst Jobs in Eastover, SC

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 24 Jobs

Desktop Support Installation Technician

  • Eastover, SC
  • 1 day ago
  • Eastover, SC
  • 1 day ago

Job#: 2079829 Job Description: Apex Systems is a world class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital...

IT Systems and Support Specialist

  • Columbia, SC (18 miles from Eastover, SC)
  • 2 days ago
  • Columbia, SC (18 miles from Eastover, SC)
  • 2 days ago

Job ID Number** R5634 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Desktop Support Specialist, you will facilitate Zoom and Teams transitions, migrate Intune...

Principal Technical Support Engineer

  • Columbia, SC (18 miles from Eastover, SC)
  • 2 days ago
  • Columbia, SC (18 miles from Eastover, SC)
  • 2 days ago

systems. + Available for rare but occasional after hours or weekend work + This position requires the ability to obtain a US Dept of Treasury Minimum Background Investigation (MBI) clearance. + Absolute...

Remote Work

Principal Premium Support Engineer

  • Columbia, SC (18 miles from Eastover, SC)
  • 2 days ago
  • Columbia, SC (18 miles from Eastover, SC)
  • 2 days ago

systems. + Available for rare but occasional after hours or weekend work + This position requires the ability to obtain a US Dept of Treasury Minimum Background Investigation (MBI) clearance. + Absolute...

Remote Work

Technical Support Representative

  • Columbia, SC (18 miles from Eastover, SC)
  • 3 days ago
  • Columbia, SC (18 miles from Eastover, SC)
  • 3 days ago

Duration: 6+ Months (Possible contract to hire)** **Job Description:** + The role is 100% Onsite. 8am-5pm M-F. One to two late nights (10am-7pm) a month and potential Overtime. + Required...

Desktop Support (SC)

  • Columbia, SC (18 miles from Eastover, SC)
  • 3 days ago
  • Columbia, SC (18 miles from Eastover, SC)
  • 3 days ago

Provides hands-on user support by troubleshooting hardware and software problems for desktop and laptop computers as well as mobile devices. Configures workstations for new users and upgrades...

IT Hardware Technician

  • Columbia, SC (18 miles from Eastover, SC)
  • 4 days ago
  • Columbia, SC (18 miles from Eastover, SC)
  • 4 days ago

At Cumming Group, you will work on some of the world's most exciting projects in a dynamic environment where your success is measured by the impact you make. We are one of the fastest-growing...

IT Desktop Support

  • Columbia, SC (18 miles from Eastover, SC)
  • 4 days ago
  • Columbia, SC (18 miles from Eastover, SC)
  • 4 days ago

Job tile: IT Field Technician Duration: 3-month contract to hire Location: Remote, but need to be in area to go onsite if needed Columbia SC 29201. Market is North and South Carolina Greater...

Computer Technician I - 240 Days

  • West Columbia, SC (19 miles from Eastover, SC)
  • 5 days ago
  • West Columbia, SC (19 miles from Eastover, SC)
  • 5 days ago

Position Type: Technology/ Computer Technician Date Posted: 6/25/2025 Location: Lexington Two Community Education Center Date Available: 2025-2026 School Year Closing Date: Until Filled   ...

Service Desk Tech

  • Columbia, SC (18 miles from Eastover, SC)
  • 10 days ago
  • Columbia, SC (18 miles from Eastover, SC)
  • 10 days ago

systems, networks, databases and network security concepts and tools is required + Experience with multi-platform Windows O/S required + Experience using ITSM Ticketing tools (e.g., Service Now, Remedy...

Service Desk Technician

  • Columbia, SC (18 miles from Eastover, SC)
  • 10 days ago
  • Columbia, SC (18 miles from Eastover, SC)
  • 10 days ago

systems, networks, databases and network security concepts and tools is required + Experience with multi-platform Windows O/S required + Experience using ITSM Ticketing tools (e.g., Service Now, Remedy...

Technical Support Analyst

  • Columbia, SC (18 miles from Eastover, SC)
  • 13 days ago
  • Columbia, SC (18 miles from Eastover, SC)
  • 13 days ago

Principal Cloud Solutions Architect (Hybrid or Remote - Columbia, SC) AgFirst is seeking a strategic and technically proficient Principal Cloud Solutions Architect with deep expertise in...

IT Support Technician

  • West Columbia, SC (19 miles from Eastover, SC)
  • 24 days ago
  • West Columbia, SC (19 miles from Eastover, SC)
  • 24 days ago

Job Posting Start Date 06-03-2025 Job Posting End Date 08-03-2025 Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative...

Clinical Application Support Analyst

  • Columbia, SC (18 miles from Eastover, SC)
  • 25 days ago
  • Columbia, SC (18 miles from Eastover, SC)
  • 25 days ago

. + Experience working with web application development teams. + Familiarity with Atlassian tools such as JIRA, Confluence, Green Hopper, or similar. + Experience with functional regression testing....

Remote Work

Help Desk Analyst - Tier 1 (Day)

  • Columbia, SC (18 miles from Eastover, SC)
  • 25 days ago
  • Columbia, SC (18 miles from Eastover, SC)
  • 25 days ago

As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...

Demographic Data for Eastover, SC

Moving to Eastover, SC? Find some basic demographic data about Eastover, SC below.


Local
National
4,993
73
Small

Help Desk Analyst Online Courses and Training Opportunities

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Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
IT Help Desk for Beginners
Are you looking to enter and pursue a career in the IT Help Desk industry? Are you searching for a resource that can assist you with learning the basics of what IT Help Desk technicians should...

Title Synonyms

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Salary for Help Desk Analyst Jobs in Eastover, SC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.



Highest Education Level

Help Desk Analysts in Eastover, SC offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Eastover, SC
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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