Help Desk Analyst Jobs in Easley, SC
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Technical Support Specialist II
- Greenville, SC (10 miles from Easley, SC)
- 2 hours ago
- Greenville, SC (10 miles from Easley, SC)
- 2 hours ago
Job Summary intY US, a ScanSource, Inc. company, is a leading cloud-only distributor, helping ambitious IT businesses succeed through providing premier SaaS solutions, top-class training,...
Business Unit Application Support Analyst Ld (US)
- Greenville, SC (10 miles from Easley, SC)
- 11 hours ago
- Greenville, SC (10 miles from Easley, SC)
- 11 hours ago
Work Location:** Mount Laurel, New Jersey, United States of America **Hours:** 40 **Pay Details:** $86,840 - $130,000 USD TD is committed to providing fair and equitable compensation opportunities...
Business Unit Application Support Analyst III (US)
- Greenville, SC (10 miles from Easley, SC)
- 12 hours ago
- Greenville, SC (10 miles from Easley, SC)
- 12 hours ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $33.00 - $49.50 USD TD is committed to providing fair and equitable compensation opportunities to all...
Nuclear Piping Support Engineer
- Greenville, SC (10 miles from Easley, SC)
- 2 days ago
- Greenville, SC (10 miles from Easley, SC)
- 2 days ago
Job Description The purpose of this position is to plan and perform work requiring sound technical judgment in the evaluation, organization, and execution of project management assignments...
- Greenville, SC (10 miles from Easley, SC)
- 2 days ago
- Greenville, SC (10 miles from Easley, SC)
- 2 days ago
Location: Hybrid - primarily remote, with occasional in-office collaboration in Greenville, SC Expected Hours: 25 hours per week Paid Time Off: 3 weeks PTO + flexibility around holidays Benefits:...
- Brevard, NC (24 miles from Easley, SC)
- 6 days ago
- Brevard, NC (24 miles from Easley, SC)
- 6 days ago
: 05/07/2025 $21.84 to $24.02 hourly. Actual salary negotiable based on experience and qualifications. Government Center/Viera. Work schedule is Monday through Friday 8:00 a.m. to 5:00 p.m....
Provides recommendations for replacement and upgrades of operating systems, components and software....
- Simpsonville, SC (21 miles from Easley, SC)
- 7 days ago
- Simpsonville, SC (21 miles from Easley, SC)
- 7 days ago
Job Type Full-time Description Essential Cabinetry Group is a leader in cabinet manufacturing throughout the U.S., delivering high-quality, customizable cabinetry solutions that blend innovative...
IT Support & Systems Specialist
- Greenville, SC (10 miles from Easley, SC)
- 8 days ago
- Greenville, SC (10 miles from Easley, SC)
- 8 days ago
Working knowledge of computer hardware, operating systems, and networking concepts. Proficiency in Office365 applications (Word, Excel, PowerPoint, Access, and Teams)....
- Greenville, SC (10 miles from Easley, SC)
- 15 days ago
- Greenville, SC (10 miles from Easley, SC)
- 15 days ago
Why GLS? Purpose : Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, ones family, and the needs of others. Through...
Technical Customer Support Specialist
- Greenville, SC (10 miles from Easley, SC)
- 15 days ago
- Greenville, SC (10 miles from Easley, SC)
- 15 days ago
Gordian is the leading provider of Building Intelligence Solutions, delivering unrivaled insights, robust technology, and comprehensive expertise that fuel customers' success during every phase of...
- Greenville, SC (10 miles from Easley, SC)
- 26 days ago
- Greenville, SC (10 miles from Easley, SC)
- 26 days ago
Knowledge of and troubleshooting ability in all Windows operating systems. Knowledge of and troubleshooting ability in printers, MFP's and other IT peripherals....
Demographic Data for Easley, SC
Moving to Easley, SC? Find some basic demographic data about Easley, SC below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Easley, SC
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Easley, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- BMC Remedy
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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