Help Desk Analyst Jobs in Columbia, SC
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Basic understanding of Microsoft Windows operating systems. Familiarity with Microsoft Office 365, Active Directory, and common desktop applications....
This assignment will provide application development programming support for Retirement and Health Insurance Financial and operational systems....
Cellular Sales IT Field Support Technician Classification Non-Exempt Reports to IT Field Support Manager JOB DESCRIPTION Summary/Objective Works under general supervision of the IT Field Support...
Technology, or related field Experience: 2 years of technical operations or IT support experience Skills: Ability to provide end-user computing and desktop support across LAN systems Knowledge of operating...
- Lugoff, SC (23 miles from Columbia, SC)
- 10 days ago
- Lugoff, SC (23 miles from Columbia, SC)
- 10 days ago
Understand protocols like TCP/IP. 80/20 - split between Servicedesk and Network Skills Help desk support, Troubleshooting, Service desk, Windows, Technical support, network management, Ticketing system...
Job Responsibilities The South Carolina Judicial Branch invites applications for the Help Desk Support Specialist III position in the South Carolina Judicial Branch....
Diagnoses and resolves problems with hardware/software, applications, firewalls, browsers, compatibility view settings, operating systems, network, servers, and databases....
Full understanding of and skilled in a wide variety of applications, operating systems, protocols and equipment used in an enterprise environment....
Your Qualification: Must local to the Columbia, SC area, required to be in office Monday to Friday, 8AM to 5PM Minimum of 1 year of experience in technical support on Windows operating systems, supporting...
Onsite NOC Specialist - Technical Support
- Lexington, SC (12 miles from Columbia, SC)
- 30+ days ago
- Lexington, SC (12 miles from Columbia, SC)
- 30+ days ago
Company Overview At Motorola Solutions, we believe that everything starts with our people. Were a global close-knit community, united by the relentless pursuit to help keep people safer...
Technology Support Specialist I Location: Columbia, SC (Onsite) Key Responsibilities: Address and resolve a range of technical issues for our client. Research and respond to support requests...
At Cumming Group, you will work on some of the world's most exciting projects in a dynamic environment where your success is measured by the impact you make. We are one of the fastest-growing...
Computer Technician I - 240 Days
- West Columbia, SC (2 miles from Columbia, SC)
- 60+ days ago
- West Columbia, SC (2 miles from Columbia, SC)
- 60+ days ago
Position Type: Technology/ Computer Technician Date Posted: 6/25/2025 Location: Lexington Two Community Education Center Date Available: 2025-2026 School Year Closing Date: Until Filled ...
The IT Support Technician is the initial support level responsible for internal technical support for computer workstation hardware, operating system, software, network, printing, and Internet access...
- West Columbia, SC (2 miles from Columbia, SC)
- 90+ days ago
- West Columbia, SC (2 miles from Columbia, SC)
- 90+ days ago
Position Type: Technology/ Computer Technician Date Posted: 4/28/2025 Location: District Education Center Date Available: 05/13/2025 Closing Date: Until Filled Video: Join our Lexington...
Demographic Data for Columbia, SC
Moving to Columbia, SC? Find some basic demographic data about Columbia, SC below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Columbia, SC
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Columbia, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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