Help Desk Analyst Jobs in Columbia, SC
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- West Columbia, SC (2 miles from Columbia, SC)
- 2 days ago
- West Columbia, SC (2 miles from Columbia, SC)
- 2 days ago
Position Type: Technology/ Computer Technician Date Posted: 4/28/2025 Location: District Education Center Date Available: 05/13/2025 Closing Date: Until Filled Video: Join our Lexington...
- West Columbia, SC (2 miles from Columbia, SC)
- 3 days ago
- West Columbia, SC (2 miles from Columbia, SC)
- 3 days ago
Part-Time IT Help Desk Technician (Onsite - Flex, West Columbia, SC) Schedule: Every Friday and Saturday | 7:00 AM - 5:30 PM Flex is a global leader in manufacturing and supply chain solutions-and...
FN America, LLC is a U.S. subsidiary of FN Herstal, S.A., a global leader in the development and manufacturing of high-quality, reliable firearms for military, law enforcement and commercial...
Preferred Qualifications Moderate knowledge of and skill in using various applications, operating systems, protocols, and equipment used in customer organizations....
Work Environment: Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer within a technical help desk support center...
As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...
As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...
Hansen Talent Group is seeking an experienced Helpdesk Analyst to support an enterprise IT team in Columbia, SC. The ideal candidate is able to work 100% onsite as needed and has hands-on...
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
Computer Technician - 240 Days
- West Columbia, SC (2 miles from Columbia, SC)
- 13 days ago
- West Columbia, SC (2 miles from Columbia, SC)
- 13 days ago
Position Type: Technology/ Computer Technician Date Posted: 4/17/2025 Location: District Education Center Date Available: 2025-2026 School Year Closing Date: Until Filled Video: Join...
Work environment: Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer within a technical help desk support center...
Technical Support - Helpdesk - Position in Columbia, SC
- Columbia, SC
- 15 days ago
- Columbia, SC
- 15 days ago
EXPERIENCE REQUIREMENTS: MUST have Associate Degree or higher level degree in Computer Science, Information Technology or other job related degree. If no degree, must have 2 years of job related...
- Lexington, SC (12 miles from Columbia, SC)
- 17 days ago
- Lexington, SC (12 miles from Columbia, SC)
- 17 days ago
Skills Required: Software Systems Proficiency: Ability to install, configure, troubleshoot, and maintain operating systems issues....
Technical Tools Used Daily Microsoft Office Operating systems (Win 11) What is Stanley Martin looking for?...
- Lexington, SC (12 miles from Columbia, SC)
- 20 days ago
- Lexington, SC (12 miles from Columbia, SC)
- 20 days ago
Server operating systems: Windows modern and legacy DHCP, DNS, WINS, TCP/IP networking Third Party Software - Altiris, Symantec Endpoint Protection, BigFix, VPN, FortiClient, VDI Report distribution...
Demographic Data for Columbia, SC
Moving to Columbia, SC? Find some basic demographic data about Columbia, SC below.
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Salary for Help Desk Analyst Jobs in Columbia, SC
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Columbia, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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