Help Desk Analyst Jobs in Charleston, SC
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
NESD Help Desk Agent III - Charleston
- North Charleston, SC
- 8 days ago
- North Charleston, SC
- 8 days ago
We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development....
Technical Support Specialist I Goodwill Industries of Lower South Carolina (Palmetto Goodwill) United States, South Carolina, North Charleston 2150 Eagle Drive (Show on map) Jun 07, 2025 JOB...
NESD Help Desk Agent III - Charleston NEW
- North Charleston, SC
- 3 days ago
- North Charleston, SC
- 3 days ago
NESD Help Desk Agent III - Charleston General Dynamics Information Technology Today Secret Unspecified Unspecified IT - Support North Charleston, SC (ON-SITE/OFFICE) Are you technically savvy?...
Description Abacus Solutions Group: We're built on our shared core values! We are difference-makers, passionate about serving, we work hard with integrity and do the right thing. Difference makers...
Cyber Range Network Support Specialist
- North Charleston, SC
- 10 days ago
- North Charleston, SC
- 10 days ago
systems + Solid understanding of networking concepts (TCP/IP, VLANs, subnets, routing, DNS, DHCP, firewalls) + Experience with virtualization platforms such as VMware vSphere/ESXi or KVM + Familiarity...
Computer Network Support Specialist
- North Charleston, SC
- 10 days ago
- North Charleston, SC
- 10 days ago
Back to all jobs Computer Network Support Specialist Posted 03-Jun-2025 (EST) 101 East Hill Boulevard, Joint Base Charleston, SC, USA Salary Full Time About STOPSO's Perks: Benefits, Career...
Basic Qualifications - High school or equivalent diploma - 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience - 2+ years of supporting and maintaining a corporate...
- Ladson, SC (17 miles from Charleston, SC)
- 12 days ago
- Ladson, SC (17 miles from Charleston, SC)
- 12 days ago
Infosys is seeking Network Support Engineer (On-Site). This role requires close partnership and collaboration with other Infra Engineers and Subject Matter Experts. Required Qualifications:...
COMSEC Technical Support Agent Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 25%...
IT support resource at Charleston, SC (Charleston plant 2nd shift)
- Charleston, SC
- 23 days ago
- Charleston, SC
- 23 days ago
Marks Roles and Responsibilities Configure and maintain mobile scanners and label printers (Zebra). Troubleshoot and resolve hardware malfunctions, connectivity issues, and print quality problems....
COMSEC Technical Support AgentJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: SecretEmployee Type: RegularPercentage of Travel Required: Up to 25%Type...
IT Support Customer Service Engineer Job Employer Name:SpiderID: 13958652 Location: Charleston, South CarolinaDate Posted: 3/11/2025 Wage: NegotiableCategory: Information Technology Job Code:...
Sr. Support Specialist EDI Full Time Charleston, SC, Charleston, SC, US +1 More Locations 14 days ago Requisition ID: 2283 Salary Range: $17.00 To $22.00 Hourly At XiFin, a culture of inclusivity...
Web Application Firewall (WAF) Support Specialist
- Charleston, SC
- 30+ days ago
- Charleston, SC
- 30+ days ago
Sentar is dedicated to developing the critical talent that the connected world demands to create solutions to address the convergence of cybersecurity, intelligence, analytics, and systems...
Demographic Data for Charleston, SC
Moving to Charleston, SC? Find some basic demographic data about Charleston, SC below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Charleston, SC
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Charleston, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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