Help Desk Analyst Jobs in Greenville, SC
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Job#: 2079830 Job Description: Apex Systems is a world class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital...
systems (Server and Windows 7 and above) Ability to work flexible hours PACS / Radiology experience a plus Radiology Workflow experience a plus BA / BS Degree Comp TIA Linux or RHCA or RHCT Certifications...
Why GLS? Purpose : Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, ones family, and the needs of others. Through...
IT Support Technician 7 Research Dr, Greenville, SC 29607, USA Greenville, SC, USA Req #4643 Friday, June 13, 2025 COMPANY JTEKT North America - onsite LOCATION Greenville, SC REPORTS TO: IT...
Help Desk Technician / Tier 1 Support
- Spartanburg, SC (22 miles from Greenville, SC)
- 12 days ago
- Spartanburg, SC (22 miles from Greenville, SC)
- 12 days ago
Pivotal IT is seeking an experienced Tier 1 Support Specialist to help us in providing outstanding technical support to our growing client base. The ideal candidate should technical support...
Remote WorkService Desk Agent I** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information Technology services to both...
Knowledge of networking and operating systems associated with X-ray and DR products. Excellent communication and customer service skills....
Enterprise Tool Developer and Quality Support Specialist- Remote
- Greer, SC (8 miles from Greenville, SC)
- 30+ days ago
- Greer, SC (8 miles from Greenville, SC)
- 30+ days ago
/development APIs and frameworks that run on JBOSS on Linux and/or Unix host + Ability to identify and make changes/improvements with a knowledge of Linux scripts + Experience with Oracle database design...
Remote WorkHardware Technician and Support Specialist
- Liberty, SC (17 miles from Greenville, SC)
- 30+ days ago
- Liberty, SC (17 miles from Greenville, SC)
- 30+ days ago
Install, configure, and maintain desktop computers, laptops, printers and other hardware components. Provide professional technical support to end-users and resolve hardware related issues in a...
Desktop Support Technician Greenville, SC (Onsite) 3-6 Month Contract Job ID 25-09592 Solugenix is assisting a client, in their search for a Desktop Support Technician. This is a 3-6 month...
Job Summary intY US, a ScanSource, Inc. company, is a leading cloud-only distributor, helping ambitious IT businesses succeed through providing premier SaaS solutions, top-class training,...
Job Description The purpose of this position is to plan and perform work requiring sound technical judgment in the evaluation, organization, and execution of project management assignments...
Why GLS? Purpose : Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, ones family, and the needs of others. Through...
Demographic Data for Greenville, SC
Moving to Greenville, SC? Find some basic demographic data about Greenville, SC below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Greenville, SC
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Greenville, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Virus Removal
- Operating Systems
- VPN
- Technical Troubleshooting
- BMC Remedy
- IT Service Management
- DHCP
- Windows Server
- Remote Support
- Service Now PaaS
- DNS
- TCP/IP
- Windows OS
- Application Support
- Windows 7
- Mobile Device Management
- Windows 10
- Incident Management
- MacOS
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Installation
- Resolution
- Information Technology
- Microsoft Office 365
- Microsoft Active Directory
- General Repair
- Problem Resolution
- Technical Support
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Military Background
- Prioritizing
- Written Communication
- Telephone Skills
- Interpersonal Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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