Help Desk Analyst Jobs in United, PA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Desktop Support Technician II US
- Charleroi, PA (24 miles from United, PA)
- 8 hours ago
- Charleroi, PA (24 miles from United, PA)
- 8 hours ago
Desktop Support Technician II US Job#: 2076188 Job Description: Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client....
- Pittsburgh, PA (23 miles from United, PA)
- 3 days ago
- Pittsburgh, PA (23 miles from United, PA)
- 3 days ago
Strong knowledge of Windows operating systems and troubleshooting Windows-based environments. Experience with Microsoft 365 administration, including user management and email support....
Epic Cupid-Radiant Support Specialist
- Pittsburgh, PA (23 miles from United, PA)
- 3 days ago
- Pittsburgh, PA (23 miles from United, PA)
- 3 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
Job Summary: At AssetWorks, the EAM Support team is redefining support with our intelligent swarming approach, where we operate without a traditional tier structure. Our team works together,...
Technical Support Specialist Tier I
- Pittsburgh, PA (23 miles from United, PA)
- 9 days ago
- Pittsburgh, PA (23 miles from United, PA)
- 9 days ago
systems Strong customer service skills (communication, friendliness, patience, and follow-through) Ability to work in a team environment (strong verbal and written communication with team members,...
- Murrysville, PA (18 miles from United, PA)
- 9 days ago
- Murrysville, PA (18 miles from United, PA)
- 9 days ago
Cleveland Brothers, the largest Cat dealer in Pennsylvania, northern West Virginia and western Maryland, has an immediate opportunity for an experienced PC Support Supervisor. Position Summary:...
Entry-Level IT Support Associate
- Pittsburgh, PA (23 miles from United, PA)
- 13 days ago
- Pittsburgh, PA (23 miles from United, PA)
- 13 days ago
Expedient is hiring for an on-site, entry-level position that offers a fast-track to learning, promotion and career growth. The entry-level IT Support Associate,in our Pittsburgh, PA data center,...
IT Help Desk/ Desktop/ IT Support / Field Tech
- Pittsburgh, PA (23 miles from United, PA)
- 13 days ago
- Pittsburgh, PA (23 miles from United, PA)
- 13 days ago
Beacon Hill Technologies is looking for Help Desk, Desk Top, Field Tech, and IT Support professionals to work on Contract, Contract to Hire, and Direct Hire with our clients in the Pittsburgh...
Entry-Level IT Support Associate Overnight Shift (B)
- Pittsburgh, PA (23 miles from United, PA)
- 18 days ago
- Pittsburgh, PA (23 miles from United, PA)
- 18 days ago
Expedient is hiring on the overnight shift for an on-site, entry-level position that offers a fast-track to learning, promotion and career growth. The entry-level IT Support Associate,in our...
- Charleroi, PA (24 miles from United, PA)
- 18 days ago
- Charleroi, PA (24 miles from United, PA)
- 18 days ago
Our client is looking for a Desktop Support Technician for a 4-month contract in Charleroi, PA 15022. Applicants must be currently authorized to work in the US on a full-time basis now and in the...
- Pittsburgh, PA (23 miles from United, PA)
- 18 days ago
- Pittsburgh, PA (23 miles from United, PA)
- 18 days ago
Experience Windows / UNIX/Linux operating systems Database knowledge with strong SQL skills like Oracle, Sql Server, etc Hands-on experience in scripting or programming languages like Python, Perl,...
Service Desk Technician (Tier 1)
- Pittsburgh, PA (23 miles from United, PA)
- 21 days ago
- Pittsburgh, PA (23 miles from United, PA)
- 21 days ago
Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....
Application Support Analyst - BI - APPLI018083
- Pittsburgh, PA (23 miles from United, PA)
- 23 days ago
- Pittsburgh, PA (23 miles from United, PA)
- 23 days ago
Application Support Analyst - BI - APPLI018083DESCRIPTION/RESPONSIBILITIES:The RoleThe Application Support Analyst is a high-energy, dynamic problem solver responsible for providing expert...
Technical Support Specialist - TECHN018080
- Pittsburgh, PA (23 miles from United, PA)
- 23 days ago
- Pittsburgh, PA (23 miles from United, PA)
- 23 days ago
Technical Support Specialist - TECHN018080DESCRIPTION/RESPONSIBILITIES:The RoleThe Technical Support Specialist is a high-energy, dynamic problem solver responsible for providing expert technical...
Application Support Analyst- Site Reliability Engineer
- Pittsburgh, PA (23 miles from United, PA)
- 25 days ago
- Pittsburgh, PA (23 miles from United, PA)
- 25 days ago
Application Support Analyst- Site Reliability Engineer BNY External Career Site Pittsburgh, PA Application Support Analyst- Site Reliability Engineer At BNY, our culture empowers you to grow and...
Demographic Data for United, PA
Moving to United, PA? Find some basic demographic data about United, PA below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in United, PA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in United, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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