Help Desk Analyst Jobs in Quakertown, PA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Desktop Support Technician II US
- Plymouth Mtng, PA (23 miles from Quakertown, PA)
- 1 day ago
- Plymouth Mtng, PA (23 miles from Quakertown, PA)
- 1 day ago
Job#: 2076188 Job Description: Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and...
- Allentown, PA (12 miles from Quakertown, PA)
- 5 days ago
- Allentown, PA (12 miles from Quakertown, PA)
- 5 days ago
Expert knowledge of Windows operating systems, Microsoft Office products ranging from Version 2013 thru O365....
- Colmar, PA (13 miles from Quakertown, PA)
- 5 days ago
- Colmar, PA (13 miles from Quakertown, PA)
- 5 days ago
Dorman was founded on the belief that people should have greater freedom to fix motor vehicles. For over 100 years, we have been driving new solutions, releasing tens of thousands of aftermarket...
- Plymouth Mtng, PA (23 miles from Quakertown, PA)
- 7 days ago
- Plymouth Mtng, PA (23 miles from Quakertown, PA)
- 7 days ago
Must possess broad knowledge and proficiency with popular operating systems, application software, desktop and laptop computers, printers and networks....
- Allentown, PA (12 miles from Quakertown, PA)
- 9 days ago
- Allentown, PA (12 miles from Quakertown, PA)
- 9 days ago
Supervision Received: The Desktop Support Specialist works under the direction of the Senior Help Desk Analyst and the IT Service Coordinator....
Controls Field Support Engineer
- Bethlehem, PA (9 miles from Quakertown, PA)
- 10 days ago
- Bethlehem, PA (9 miles from Quakertown, PA)
- 10 days ago
Company Description Our drive and control technologies ensure efficient, powerful and safe movement in machines and systems of any size. We inspire our customers with intelligent components,...
- Plymouth Meeting, PA (23 miles from Quakertown, PA)
- 11 days ago
- Plymouth Meeting, PA (23 miles from Quakertown, PA)
- 11 days ago
Systems....
- Bethlehem, PA (9 miles from Quakertown, PA)
- 17 days ago
- Bethlehem, PA (9 miles from Quakertown, PA)
- 17 days ago
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to...
- Oaks, PA (23 miles from Quakertown, PA)
- 17 days ago
- Oaks, PA (23 miles from Quakertown, PA)
- 17 days ago
At SEI we value our employees and believe in driving growth through change. Part of building brave futures is making a concerted effort to develop and challenge our employees to achieve their...
Technical Support Analyst, Application Support - PA Office
- Gilbertsville, PA (17 miles from Quakertown, PA)
- 17 days ago
- Gilbertsville, PA (17 miles from Quakertown, PA)
- 17 days ago
For 35+ years we’ve been providing innovative ticketing software solutions to some pretty cool industries including amusement parks, museums, attractions, zoos, and aquariums. We work with...
IT Support / Lab Computing Analyst
- Lansdale, PA (16 miles from Quakertown, PA)
- 18 days ago
- Lansdale, PA (16 miles from Quakertown, PA)
- 18 days ago
system, desktop hardware and peripherals, instrument-controlled software, core desktop applications and imagining of computers * Manage On-boarding, retirement, and relocation of equipment * Implement...
Desktop Support, Senior Analyst - Hybrid
- Norristown, PA (22 miles from Quakertown, PA)
- 23 days ago
- Norristown, PA (22 miles from Quakertown, PA)
- 23 days ago
Experience with Windows Server operating systems a plus. Preferred Qualifications: Certifications: Relevant Microsoft certifications (MCP, MTSA, MCSE) or CompTIA certifications (A+) a plus....
- Schnecksville, PA (21 miles from Quakertown, PA)
- 24 days ago
- Schnecksville, PA (21 miles from Quakertown, PA)
- 24 days ago
. + Provides Help Desk support to district and public libraries served. + Provides remote and on- site software and hardware support to CLIU#21 personnel. + Deals with vendors on relevenat software,...
Lead Technology Support Specialist
- Emmaus, PA (10 miles from Quakertown, PA)
- 28 days ago
- Emmaus, PA (10 miles from Quakertown, PA)
- 28 days ago
Familiarity with operating systems for computers and mobile devices (macOS, Windows, iOS, Chrome OS, etc.). Working knowledge of Google applications (Gmail, Drive, Calendar, etc.)....
- Plymouth Meeting, PA (23 miles from Quakertown, PA)
- 30+ days ago
- Plymouth Meeting, PA (23 miles from Quakertown, PA)
- 30+ days ago
Strong knowledge of Windows and MAC OS operating systems. Experience with mobile device management (MDM) solutions, specifically Microsoft Intune and JAMF....
Demographic Data for Quakertown, PA
Moving to Quakertown, PA? Find some basic demographic data about Quakertown, PA below.
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Salary for Help Desk Analyst Jobs in Quakertown, PA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Quakertown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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