Help Desk Analyst Jobs in Elizabethtown, PA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Sr. Product Support Engineer (Contact Center Experience, Cloud Systems)
- York, PA (17 miles from Elizabethtown, PA)
- 13 hours ago
- York, PA (17 miles from Elizabethtown, PA)
- 13 hours ago
Job Title: Sr. Product Support Engineer (Contact Center Experience, Cloud Systems) Job Description We're Concentrix. A new breed of tech company - Human-centered. Tech-powered....
Deploy operating system images and install/configure software on College-owned devices....
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 3 days ago
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 3 days ago
system issues....
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 3 days ago
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 3 days ago
Promptly answer help desk phone Promptly respond to help desk emails Escalate issues to senior staff members by assigning ServiceNow incidents to the appropriate technical resource Perform agency...
Information Technology Support Specialist
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 3 days ago
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 3 days ago
The Help Desk Analyst is doing call center work....
IT Support Specalist (Only Local to PA)
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 3 days ago
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 3 days ago
system issues....
Graduate Assistant (GA) / Information Technology /IT Help Desk
- Millersville, PA (17 miles from Elizabethtown, PA)
- 3 days ago
- Millersville, PA (17 miles from Elizabethtown, PA)
- 3 days ago
Requisition Number Stu479P Position Type Student Worker Department Department of Student Workers Job Title Graduate Assistant (GA) / Information Technology /IT Help Desk Classification Student...
- Mechanicsburg, PA (22 miles from Elizabethtown, PA)
- 3 days ago
- Mechanicsburg, PA (22 miles from Elizabethtown, PA)
- 3 days ago
Overview AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test &...
Information Technology Support Specialist
- Lancaster, PA (16 miles from Elizabethtown, PA)
- 4 days ago
- Lancaster, PA (16 miles from Elizabethtown, PA)
- 4 days ago
Duration: 6 month contract to hire Location: 5x/week onsite in 17601 Pay Range: $55,000-65,000 Exact compensation may vary based on several factors, including skills, experience, and education....
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 4 days ago
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 4 days ago
Help Desk Analyst - 1+ year of field experience. 2-year associates degree or equivalent technical study.....
On-Site Deskside Support Representative
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 4 days ago
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 4 days ago
Showcasing your knowledge of popular operating systems and applications, you'll make technology hiccups disappear with ease....
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 5 days ago
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 5 days ago
Join our team and live the Ollie-tude! : (Ollie’s Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy,...
Associate Digital Systems Support Specialist
- Hershey, PA (6 miles from Elizabethtown, PA)
- 6 days ago
- Hershey, PA (6 miles from Elizabethtown, PA)
- 6 days ago
systems (PC and server) Understanding of virtual machine concepts Understanding of network communications Some knowledge of program languages and database concepts #M1 Ref: #706-IT York...
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 6 days ago
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 6 days ago
As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...
Help Desk Analyst - Tier 1 (Swing)
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 6 days ago
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 6 days ago
As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...
Demographic Data for Elizabethtown, PA
Moving to Elizabethtown, PA? Find some basic demographic data about Elizabethtown, PA below.
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Salary for Help Desk Analyst Jobs in Elizabethtown, PA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Elizabethtown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- BMC Remedy
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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