Help Desk Analyst Jobs in Eighty Four, PA

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 34 Jobs

Help Desk Technician

  • Canonsburg, PA (7 miles from Eighty Four, PA)
  • 14 hours ago
  • Canonsburg, PA (7 miles from Eighty Four, PA)
  • 14 hours ago

Systems Attention to detail with the ability to troubleshoot, problem solve and multi-task Previous Help Desk experience a PLUS!...

Help Desk Support Analyst - Associate

  • Pittsburgh, PA (16 miles from Eighty Four, PA)
  • 1 day ago
  • Pittsburgh, PA (16 miles from Eighty Four, PA)
  • 1 day ago

Description Under the direction of management and more senior members of the team, the Help Desk Support Analyst - Associate will provide day to day support remotely by telephone and chat, for the UPMC...

Information technology Support Specialist

  • Canonsburg, PA (7 miles from Eighty Four, PA)
  • 2 days ago
  • Canonsburg, PA (7 miles from Eighty Four, PA)
  • 2 days ago

Information technology Support Specialist CONSOL Energy, 275 Technology Drive Suite 101, Canonsburg, Pennsylvania, United States of America Req #29 Sunday, April 27, 2025 Privacy Policy - Core...

Physician / Pennsylvania / Locum or Permanent / Technical Support Specialist - Canonsburg, PA or Mor. Job in Canonsburg Gr8Jobs

  • Canonsburg, PA (7 miles from Eighty Four, PA)
  • 4 days ago
  • Canonsburg, PA (7 miles from Eighty Four, PA)
  • 4 days ago

The Technical Support Specialist's role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting and...

IT Help Desk Support (Overnight Schedule)

  • Pittsburgh, PA (16 miles from Eighty Four, PA)
  • 4 days ago
  • Pittsburgh, PA (16 miles from Eighty Four, PA)
  • 4 days ago

(CEI) is seeking a talented IT Help Desk Support Analyst to join our Client's dynamic team....

System Support Specialist

  • White Oak, PA (19 miles from Eighty Four, PA)
  • 4 days ago
  • White Oak, PA (19 miles from Eighty Four, PA)
  • 4 days ago

Provide PC support including Windows operating system and basic networking. Have the willingness and ability to work nights, weekends, and holidays....

Intern, Desktop Support

  • Pittsburgh, PA (16 miles from Eighty Four, PA)
  • 4 days ago
  • Pittsburgh, PA (16 miles from Eighty Four, PA)
  • 4 days ago

Job Description This is a year-round internship where you may be scheduled to work 20 - 25 hours a week, Monday through Friday. This internship is designed to give you real life work experience as...

Technical Support Analyst

  • Pittsburgh, PA (16 miles from Eighty Four, PA)
  • 6 days ago
  • Pittsburgh, PA (16 miles from Eighty Four, PA)
  • 6 days ago

Insight Global is seeking 1 IT Support Analysts to sit onsite for a local higher education client. These candidates would provide support to all IT-related activities, assistance end users,...

Biomedical Equipment Support Specialist (Information Systems)

  • Pittsburgh, PA (16 miles from Eighty Four, PA)
  • 12 days ago
  • Pittsburgh, PA (16 miles from Eighty Four, PA)
  • 12 days ago

Facilitates operating system updates, upgrades, and virus protection....

Mainframe Technical Support Engineer - Storage Management

  • Pittsburgh, PA (16 miles from Eighty Four, PA)
  • 13 days ago
  • Pittsburgh, PA (16 miles from Eighty Four, PA)
  • 13 days ago

Please Note: If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) If you already have a Candidate Account, please...

IT Service Desk Analyst I

  • Pittsburgh, PA (16 miles from Eighty Four, PA)
  • 13 days ago
  • Pittsburgh, PA (16 miles from Eighty Four, PA)
  • 13 days ago

Solid technical knowledge of enterprise level computing, mobile devices, supported Microsoft operating systems, business software and office productivity tools Troubleshooting experience on Microsoft...

Senior Associate, Production Services Application Support Analyst

  • Pittsburgh, PA (16 miles from Eighty Four, PA)
  • 15 days ago
  • Pittsburgh, PA (16 miles from Eighty Four, PA)
  • 15 days ago

Exclusively worked on UNIX/Linux operating systems Database knowledge with strong SQL skills like Oracle, Sql Server, etc Hands-on experience in scripting or programming languages like Python, Perl,...

Mainframe Software Technical Support Engineer

  • Pittsburgh, PA (16 miles from Eighty Four, PA)
  • 15 days ago
  • Pittsburgh, PA (16 miles from Eighty Four, PA)
  • 15 days ago

System, System Administration and Configuration CP and CMS XEDIT Strong foundation in z/VM configuration Knowledge of Mainframe Architecture and Operations Knowledge in Assembler language Experience...

Application Support Analyst

  • Pittsburgh, PA (16 miles from Eighty Four, PA)
  • 17 days ago
  • Pittsburgh, PA (16 miles from Eighty Four, PA)
  • 17 days ago

Application Support Analyst Application Support Analyst About ThoroughCare, Inc. ThoroughCare, Inc. is a healthcare platform services company, founded in 2013 and headquartered in Pittsburgh, PA....

Network Support Specialist

  • Pittsburgh, PA (16 miles from Eighty Four, PA)
  • 24 days ago
  • Pittsburgh, PA (16 miles from Eighty Four, PA)
  • 24 days ago

Job Title: Network Support Specialist Reports to: IT Manager Location: Pittsburgh, Pennsylvania Company Statement: Montauk Renewables, Inc. (NASDAQ: MNTK) is a renewable energy company...

Demographic Data for Eighty Four, PA

Moving to Eighty Four, PA? Find some basic demographic data about Eighty Four, PA below.


Local
National
5,292
172
Medium/Sm

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Analyst Jobs in Eighty Four, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.



Highest Education Level

Help Desk Analysts in Eighty Four, PA offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Eighty Four, PA
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



Help Desk Analyst Related Career Advice Articles

group of IT professionals working on a software program
5 IT Jobs to Help You Get Started in the Technology Industry

Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.

Read article »
How to become a software developer
How to Become a Software Developer

Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.

Read article »
employee creating a tech portfolio
How to Create a Tech Portfolio for Your Next Job Interview

Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.

Read article »