Help Desk Analyst Jobs in Eighty Four, PA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Canonsburg, PA (7 miles from Eighty Four, PA)
- 14 hours ago
- Canonsburg, PA (7 miles from Eighty Four, PA)
- 14 hours ago
Systems Attention to detail with the ability to troubleshoot, problem solve and multi-task Previous Help Desk experience a PLUS!...
Help Desk Support Analyst - Associate
- Pittsburgh, PA (16 miles from Eighty Four, PA)
- 1 day ago
- Pittsburgh, PA (16 miles from Eighty Four, PA)
- 1 day ago
Description Under the direction of management and more senior members of the team, the Help Desk Support Analyst - Associate will provide day to day support remotely by telephone and chat, for the UPMC...
Information technology Support Specialist
- Canonsburg, PA (7 miles from Eighty Four, PA)
- 2 days ago
- Canonsburg, PA (7 miles from Eighty Four, PA)
- 2 days ago
Information technology Support Specialist CONSOL Energy, 275 Technology Drive Suite 101, Canonsburg, Pennsylvania, United States of America Req #29 Sunday, April 27, 2025 Privacy Policy - Core...
- Canonsburg, PA (7 miles from Eighty Four, PA)
- 4 days ago
- Canonsburg, PA (7 miles from Eighty Four, PA)
- 4 days ago
The Technical Support Specialist's role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting and...
IT Help Desk Support (Overnight Schedule)
- Pittsburgh, PA (16 miles from Eighty Four, PA)
- 4 days ago
- Pittsburgh, PA (16 miles from Eighty Four, PA)
- 4 days ago
(CEI) is seeking a talented IT Help Desk Support Analyst to join our Client's dynamic team....
- White Oak, PA (19 miles from Eighty Four, PA)
- 4 days ago
- White Oak, PA (19 miles from Eighty Four, PA)
- 4 days ago
Provide PC support including Windows operating system and basic networking. Have the willingness and ability to work nights, weekends, and holidays....
- Pittsburgh, PA (16 miles from Eighty Four, PA)
- 4 days ago
- Pittsburgh, PA (16 miles from Eighty Four, PA)
- 4 days ago
Job Description This is a year-round internship where you may be scheduled to work 20 - 25 hours a week, Monday through Friday. This internship is designed to give you real life work experience as...
- Pittsburgh, PA (16 miles from Eighty Four, PA)
- 6 days ago
- Pittsburgh, PA (16 miles from Eighty Four, PA)
- 6 days ago
Insight Global is seeking 1 IT Support Analysts to sit onsite for a local higher education client. These candidates would provide support to all IT-related activities, assistance end users,...
Biomedical Equipment Support Specialist (Information Systems)
- Pittsburgh, PA (16 miles from Eighty Four, PA)
- 12 days ago
- Pittsburgh, PA (16 miles from Eighty Four, PA)
- 12 days ago
Facilitates operating system updates, upgrades, and virus protection....
Mainframe Technical Support Engineer - Storage Management
- Pittsburgh, PA (16 miles from Eighty Four, PA)
- 13 days ago
- Pittsburgh, PA (16 miles from Eighty Four, PA)
- 13 days ago
Please Note: If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) If you already have a Candidate Account, please...
- Pittsburgh, PA (16 miles from Eighty Four, PA)
- 13 days ago
- Pittsburgh, PA (16 miles from Eighty Four, PA)
- 13 days ago
Solid technical knowledge of enterprise level computing, mobile devices, supported Microsoft operating systems, business software and office productivity tools Troubleshooting experience on Microsoft...
Senior Associate, Production Services Application Support Analyst
- Pittsburgh, PA (16 miles from Eighty Four, PA)
- 15 days ago
- Pittsburgh, PA (16 miles from Eighty Four, PA)
- 15 days ago
Exclusively worked on UNIX/Linux operating systems Database knowledge with strong SQL skills like Oracle, Sql Server, etc Hands-on experience in scripting or programming languages like Python, Perl,...
Mainframe Software Technical Support Engineer
- Pittsburgh, PA (16 miles from Eighty Four, PA)
- 15 days ago
- Pittsburgh, PA (16 miles from Eighty Four, PA)
- 15 days ago
System, System Administration and Configuration CP and CMS XEDIT Strong foundation in z/VM configuration Knowledge of Mainframe Architecture and Operations Knowledge in Assembler language Experience...
- Pittsburgh, PA (16 miles from Eighty Four, PA)
- 17 days ago
- Pittsburgh, PA (16 miles from Eighty Four, PA)
- 17 days ago
Application Support Analyst Application Support Analyst About ThoroughCare, Inc. ThoroughCare, Inc. is a healthcare platform services company, founded in 2013 and headquartered in Pittsburgh, PA....
- Pittsburgh, PA (16 miles from Eighty Four, PA)
- 24 days ago
- Pittsburgh, PA (16 miles from Eighty Four, PA)
- 24 days ago
Job Title: Network Support Specialist Reports to: IT Manager Location: Pittsburgh, Pennsylvania Company Statement: Montauk Renewables, Inc. (NASDAQ: MNTK) is a renewable energy company...
Demographic Data for Eighty Four, PA
Moving to Eighty Four, PA? Find some basic demographic data about Eighty Four, PA below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Eighty Four, PA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Eighty Four, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- BMC Remedy
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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