Help Desk Analyst Jobs in Coraopolis, PA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 3 days ago
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 3 days ago
Strong knowledge of Windows operating systems and troubleshooting Windows-based environments. Experience with Microsoft 365 administration, including user management and email support....
Epic Cupid-Radiant Support Specialist
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 3 days ago
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 3 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
Michael Baker International is seeking an IT Support Desk Intern to join the IT Support and Field Services team in our Pittsburgh (Moon Township), PA office. Operating under general supervision,...
Must possess broad knowledge and proficiency with popular operating systems, application software, desktop and laptop computers, printers and networks....
Technical Support Specialist Tier I
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 8 days ago
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 8 days ago
systems Strong customer service skills (communication, friendliness, patience, and follow-through) Ability to work in a team environment (strong verbal and written communication with team members,...
- Canonsburg, PA (16 miles from Coraopolis, PA)
- 10 days ago
- Canonsburg, PA (16 miles from Coraopolis, PA)
- 10 days ago
Overview: The Application Support Analyst will be responsible for providing in-depth analysis, technical support for application software, operating systems and/or integrated third party products to...
Entry-Level IT Support Associate
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 13 days ago
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 13 days ago
Expedient is hiring for an on-site, entry-level position that offers a fast-track to learning, promotion and career growth. The entry-level IT Support Associate,in our Pittsburgh, PA data center,...
IT Help Desk/ Desktop/ IT Support / Field Tech
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 13 days ago
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 13 days ago
Beacon Hill Technologies is looking for Help Desk, Desk Top, Field Tech, and IT Support professionals to work on Contract, Contract to Hire, and Direct Hire with our clients in the Pittsburgh...
Entry-Level IT Support Associate Overnight Shift (B)
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 18 days ago
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 18 days ago
Expedient is hiring on the overnight shift for an on-site, entry-level position that offers a fast-track to learning, promotion and career growth. The entry-level IT Support Associate,in our...
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 18 days ago
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 18 days ago
Experience Windows / UNIX/Linux operating systems Database knowledge with strong SQL skills like Oracle, Sql Server, etc Hands-on experience in scripting or programming languages like Python, Perl,...
Service Desk Technician (Tier 1)
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 21 days ago
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 21 days ago
Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....
Application Support Analyst - BI - APPLI018083
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 23 days ago
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 23 days ago
Application Support Analyst - BI - APPLI018083DESCRIPTION/RESPONSIBILITIES:The RoleThe Application Support Analyst is a high-energy, dynamic problem solver responsible for providing expert...
Technical Support Specialist - TECHN018080
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 23 days ago
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 23 days ago
Technical Support Specialist - TECHN018080DESCRIPTION/RESPONSIBILITIES:The RoleThe Technical Support Specialist is a high-energy, dynamic problem solver responsible for providing expert technical...
Application Support Analyst- Site Reliability Engineer
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 25 days ago
- Pittsburgh, PA (18 miles from Coraopolis, PA)
- 25 days ago
Application Support Analyst- Site Reliability Engineer BNY External Career Site Pittsburgh, PA Application Support Analyst- Site Reliability Engineer At BNY, our culture empowers you to grow and...
- West Mifflin, PA (18 miles from Coraopolis, PA)
- 28 days ago
- West Mifflin, PA (18 miles from Coraopolis, PA)
- 28 days ago
This individual will be a full-time employee and will be responsible for providing preventive and remedial maintenance for all standard desktop devices and supporting hardware. The desktop...
Demographic Data for Coraopolis, PA
Moving to Coraopolis, PA? Find some basic demographic data about Coraopolis, PA below.
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Salary for Help Desk Analyst Jobs in Coraopolis, PA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Coraopolis, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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