Help Desk Analyst Jobs in Sandy, OR
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
ITS Support Specialist I - Part-Time
- Milwaukie, OR (22 miles from Sandy, OR)
- 1 day ago
- Milwaukie, OR (22 miles from Sandy, OR)
- 1 day ago
Clackamas Community College (CCC) seeks to hire an ITS Support Specialist position. This is a part-time, classified, non-exempt, and non-benefits eligible position. We are interested in finding...
Operating Systems: Windows, Chrome OS, OSX, iOS, Ubuntu *nixProductivity Software: Microsoft Office, Open Office, Google Docs and similar.Current classroom learning tools (Smart interactive white board...
- Milwaukie, OR (22 miles from Sandy, OR)
- 15 days ago
- Milwaukie, OR (22 miles from Sandy, OR)
- 15 days ago
Let’s do great things, together! About Moda Founded in Oregon in 1955, Moda is proud to be a company of real people committed to quality. Today, like then, we’re focused on building a better...
- Clackamas, OR (17 miles from Sandy, OR)
- 29 days ago
- Clackamas, OR (17 miles from Sandy, OR)
- 29 days ago
Astronics-PECO is located in picturesque Clackamas, Oregon near the foothills of Mt. Hood and designs, certifies, manufactures, and sells a wide range of products to commercial, government, and...
- Clackamas, OR (17 miles from Sandy, OR)
- 30+ days ago
- Clackamas, OR (17 miles from Sandy, OR)
- 30+ days ago
Insight Global is looking for a Site Technician to support their Oregon Site. This person will be desktop support for the entire plant including scientists and chemists and needs to have...
- Troutdale, OR (14 miles from Sandy, OR)
- 30+ days ago
- Troutdale, OR (14 miles from Sandy, OR)
- 30+ days ago
You are actively expanding your scope of knowledge by learning about software design patterns, data structures, AWS technologies and distributed systems concepts. What Do We Offer?...
IT Desktop Support Technician II (1453-356)
- Washougal, WA (21 miles from Sandy, OR)
- 45+ days ago
- Washougal, WA (21 miles from Sandy, OR)
- 45+ days ago
Systems, MS Office....
- Gresham, OR (16 miles from Sandy, OR)
- 90+ days ago
- Gresham, OR (16 miles from Sandy, OR)
- 90+ days ago
Position Type: Classified (Technology)/ IT Support Analyst II Date Posted: 1/17/2025 Location: Technology Office Application Deadline: In-District Bargaining Unit Members January 24,...
Demographic Data for Sandy, OR
Moving to Sandy, OR? Find some basic demographic data about Sandy, OR below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Sandy, OR
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Sandy, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- VMware
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Policy Development
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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