Help Desk Analyst Jobs in Oregon
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Computer Hardware/Software Support Specialist Entry Level (Hybrid)
- Motus Recruiting & Staffing
- Portland, OR
- 4 hours ago
- Portland, OR
- 4 hours ago
This assignment requires a candidate to have a strong working knowledge of computer systems and components as well as operating systems and applications software....
HybridInside the Role Support Aftermarket Service Product (ASP) initiatives and drive overall service revenue aligning with DTNAs Go2030 strategy. The Business Development Analyst will be responsible...
HybridPosition Summary The Manager of Customer Technical Support and implementations oversees a team of 20-30 Technical Support Specialists (Tier 1 through 3) who support Customers using the STERIS...
RemoteTech Support Specialist I - Remote Opportunity!
- KinderCare Education
- Beaverton, OR
- 12 days ago
- Beaverton, OR
- 12 days ago
Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the...
RemoteThe group youll be a part of In the Global Products Group, we are dedicated to excellence in the design and engineering of Lams etch and deposition products. We drive innovation to ensure our...
RemoteTier 2 Help Desk Specialist - Part-Time (Weekend Day Shift)
- CGI Group, Inc.
- Remote, OR
- 16 days ago
- Remote, OR
- 16 days ago
We are seeking a dedicated and experienced Tier 2 Customer Service Representative to join our helpdesk team. The ideal candidate will provide expert-level support to our clients, resolving the...
Remote Part TimeTechnical Support Specialist - Temporary (SIO) Crescendo IT, Customer Service Oregon, USA Honduras Tegucigalpa, Honduras San Pedro Sula, Honduras Posted on May 12, 2026 Apply now Role Details Type...
Hybrid TemporaryTechnical Support Specialist (SIO) Crescendo IT, Customer Service Oregon, USA Honduras Tegucigalpa, Honduras San Pedro Sula, Honduras Posted on May 12, 2026 Apply now Role Details Type of Support:...
HybridTechnical Support Specialist (CSM Track)
- Guidebook
- Myrtle Point, OR
- 19 days ago
- Myrtle Point, OR
- 19 days ago
Technical Support Specialist (CSM Track) Customer Success Team | Reports to Head of CS | East Coast, US-based, Fully Remote About Guidebook Guidebook is the leading mobile app platform for events...
RemoteIT Help Desk Technician--Recent Graduates
- Harder Mechanical Contractors
- Portland, OR
- 21 days ago
- Portland, OR
- 21 days ago
systems Ability to lift heavy packages (up to 50lbs) Ability to travel to job sites when required Ability to work varying shifts if needed Education/Experience: BS or BA degree in computer science,...
HybridReq ID: 371185 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking...
HybridThe Product Marketing Specialist serves as the critical link between Bel's Product Management team and the broader Marketing organization. This role ensures that the Marketing team is fully...
HybridAbout TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over...
RemoteTechnical Support Specialist (Hybrid) - GST Crescendo IT, Customer Service Oregon, USA Honduras Tegucigalpa, Honduras San Pedro Sula, Honduras Posted on Apr 29, 2026 Apply now Role Details...
HybridDesktop Support Engineer (Dispatch /Part-Time) Lewis and Clark Drive, Boardman- USA
- Axiom Technologies
- Boardman, OR
- 30+ days ago
- Boardman, OR
- 30+ days ago
Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com We are...
Hybrid Part TimeDemographic Data for Oregon
Moving to Oregon? Find some basic demographic data about Oregon below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Oregon
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Oregon offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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