Help Desk Analyst Jobs in Oregon
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Computer Technician - IMESD Technology Specialist (Hermiston)
- Pendleton, OR
- 2 hours ago
- Pendleton, OR
- 2 hours ago
Systems, Server Administration, Active Directory, E-Mail, Microsoft Office, Filtering and Monitoring, Remote Access and Anti-VirusWillingness to learn and adapt to new systems and proceduresWorking...
Position Details Position Information Job Title SA IT Support Tech (Student) Appointment Type Student Employee Job Location Corvallis Position Appointment Percent 100 Appointment Basis 12 Pay...
Job Listing ID: 4289839 Job Title: IT Service Desk Technician (Bend, OR) - J11542 Application Deadline: 07/12/2025Job Location: Bend Date Posted: 06/11/2025Hours Worked Per Week: 40 Shift: Day...
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
Necessary Knowledge, Skills and Abilities Working knowledge of common operating systems (Windows 7/10/2012/2019) and software applications (MS Active Directory, Azure, O365, Windows Office Suite, and...
Clackamas Community College (CCC) seeks to hire an ITS Support Specialist position. This is a part-time, classified, non-exempt, and non-benefits eligible position. We are interested in finding...
Strong knowledge of windows operating systems. Strong knowledge of mobile operating systems. Proven customer service skills and experience. Possesses certificate(s) in formal IT education....
Technology Support Specialist I- Mountainside High School
- Beaverton, OR
- 2 days ago
- Beaverton, OR
- 2 days ago
Participates in the implementation of technology deployments and upgrades including workstation operating systems, desktop images and peripherals....
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
A wireless sound technology company in Beaverton, OR is looking to bring on an IT Computer Technician to support a multitude of projects and initiatives. This company is responsible for the...
Preferred : Associate degree; courses specific to Information Technology LICENSURE/CERTIFICATION/REGISTRATION Required : MCP in Desktop Applications or Operating Systems required or obtained within...
Helpdesk Support Technician TEKsystems - 3.8 Portland, OR Job Details Contract $18 - $21 an hour 10 hours ago Benefits Commuter assistance Health savings account AD&D insurance Disability...
Dealership: L0021 LAD Advertising Lithia & Driveway | Website Support Specialist Location: Medford, OR (Preferred) | Remote (Available) Compensation: $21.00/hr Are you the go-to person when...
Remote Work$(function ()...
Demographic Data for Oregon
Moving to Oregon? Find some basic demographic data about Oregon below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Oregon
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Oregon offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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