Help Desk Analyst Jobs in Oregon
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
DCO Manager, DCC Communities, Operations, IT, & Support Engineering
- Echo, OR
- 9 hours ago
- Echo, OR
- 9 hours ago
AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, were the people who keep the cloud running. We support all...
Job Duties: Troubleshoot Mac (90%) and Windows (10%) hardware, operating systems and software, and mobile devices Ensure that all issues and requests are documented accurately in the IT ticketing system...
We are seeking a skilled and proactive Technical Support Engineer to manage customer interactions and technical support for multiple enterprise applications. This role involves working closely...
Job details: Onsite Support Engineer Long-term contract Corvallis, OR We are seeking a skilled and proactive Onsite Support Engineer to manage customer interactions and technical support for...
A qualified candidate will have a technical aptitude for troubleshooting complex systems across multiple operating systems, hardware platforms, and integrated enterprise systems....
Federal Sales Support Engineer PacStar is currently seeking a talented Federal Sales Engineer to join our Technical Services team, supporting the assigned Sales Account Team and respective...
Remote WorkDesktop Support Technician -Onsite Skills: Asset management, Service Now, IT Equipment management Location: Beaverton, OR We are looking for Desktop Support Technician. This is a client-facing...
Monitors hardware systems using operating systems utilities. Provides user support, training, and education....
Technical Support Analyst, Information Systems Specialist 5 (Pendleton)
- Pendleton, OR
- 1 day ago
- Pendleton, OR
- 1 day ago
Initial Posting Date: 04/28/2025 Application Deadline: 05/08/2025 Agency: Department of Corrections Salary Range: $5,640 - $8,569 Position Type: Employee Position Title: Technical Support Analyst,...
system installation....
DCO Manager, DCC Communities, Operations, IT, & Support Engineering
- Umatilla, OR
- 1 day ago
- Umatilla, OR
- 1 day ago
AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, were the people who keep the cloud running. We support all...
The Desktop Support technician will provide general Windows 10 and 11 support and troubleshooting to end users. Roughly 2000 laptops/desktops to replace. The Desktop Support tech may also provide...
We are seeking a dedicated and knowledgeable IT Support professional to join our team. The ideal candidate will be responsible for providing technical assistance and support related to computer...
Russell Tobin's client is hiring a Desktop Technician in Hillsboro, OR 97124 Employment Type: Contract Location: Onsite, Hillsboro, OR 97124 Pay rate : $30-$33/hr Responsibilities: Seeking data...
The technician will also be responsible for reinstalling operating systems, running diagnostic services, replacing LCD panels, disinfecting and removing malware, and installing new components in desktop...
Demographic Data for Oregon
Moving to Oregon? Find some basic demographic data about Oregon below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Oregon
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Oregon offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- DNS
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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