Help Desk Analyst Jobs in Salem, OR
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Initial Posting Date: 08/28/2025 Application Deadline: 09/07/2025 Agency: Oregon Housing and Community Services Salary Range: $5,052 - $7,640 Position Type: Employee Position Title: Systems...
Instructional Assistant 1, Math Help Desk - 25/26 AY Classified Pool
- Albany, OR (23 miles from Salem, OR)
- 12 days ago
- Albany, OR (23 miles from Salem, OR)
- 12 days ago
Posting Position Information Posting Number:0601187-NC Position Type:Classified Pools Position Title:Instructional Assistant 1, Math Help Desk - 25/26 AY Classified Pool Employment...
To Apply for this Job Click Here IDR is seeking an IT Support Technician to join one of our top clients in Salem, Oregon. This role offers a dynamic opportunity to provide frontline technical...
DESKTOP SUPPORT IN Salem, OR, USA! Date Posted: 08/12/2025 Hiring Organization: Rose International Position Number: 486878 Industry: Healthcare Job Title: Desktop Support Job Location: Salem, OR,...
Remote WorkKforce has a client that is seeking a Desktop Support Technician onsite in Salem, OR. Overview: The candidate will be responsible for ECS - Desktop Support - Initial Frontline technical support...
Technical Support Administrator Location Salem, Oregon Job type ContractTemporary Salary $18.00Hour Category Information Technology - Desk Technical Support Technical Support Administrator -...
Law Enforcement Data Systems (LEDS) Helpdesk Specialist - Public Service Representative 4
- Salem, OR
- 45+ days ago
- Salem, OR
- 45+ days ago
Initial Posting Date: 07/09/2025 Application Deadline: 10/07/2025 Agency: Oregon State Department of Police Salary Range: $4,203 - $5,838 Position Type: Employee Position Title: Law Enforcement...
Demographic Data for Salem, OR
Moving to Salem, OR? Find some basic demographic data about Salem, OR below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Salem, OR
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Salem, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »