Help Desk Analyst Jobs in Oregon City, OR
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Portland, OR (15 miles from Oregon City, OR)
- 1 day ago
- Portland, OR (15 miles from Oregon City, OR)
- 1 day ago
Necessary Knowledge, Skills and Abilities Working knowledge of common operating systems (Windows 7/10/2012/2019) and software applications (MS Active Directory, Azure, O365, Windows Office Suite, and...
ITS Support Specialist I - Part-Time
- Milwaukie, OR (9 miles from Oregon City, OR)
- 1 day ago
- Milwaukie, OR (9 miles from Oregon City, OR)
- 1 day ago
Clackamas Community College (CCC) seeks to hire an ITS Support Specialist position. This is a part-time, classified, non-exempt, and non-benefits eligible position. We are interested in finding...
Technology Support Specialist I- Mountainside High School
- Beaverton, OR (17 miles from Oregon City, OR)
- 2 days ago
- Beaverton, OR (17 miles from Oregon City, OR)
- 2 days ago
Participates in the implementation of technology deployments and upgrades including workstation operating systems, desktop images and peripherals....
Epic Cupid-Radiant Support Specialist
- Portland, OR (15 miles from Oregon City, OR)
- 3 days ago
- Portland, OR (15 miles from Oregon City, OR)
- 3 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
- Beaverton, OR (17 miles from Oregon City, OR)
- 3 days ago
- Beaverton, OR (17 miles from Oregon City, OR)
- 3 days ago
A wireless sound technology company in Beaverton, OR is looking to bring on an IT Computer Technician to support a multitude of projects and initiatives. This company is responsible for the...
- Portland, OR (15 miles from Oregon City, OR)
- 5 days ago
- Portland, OR (15 miles from Oregon City, OR)
- 5 days ago
Helpdesk Support Technician TEKsystems - 3.8 Portland, OR Job Details Contract $18 - $21 an hour 10 hours ago Benefits Commuter assistance Health savings account AD&D insurance Disability...
- Portland, OR (15 miles from Oregon City, OR)
- 7 days ago
- Portland, OR (15 miles from Oregon City, OR)
- 7 days ago
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Biomedical Equipment Support Specialist (Information Systems)
- Portland, OR (15 miles from Oregon City, OR)
- 10 days ago
- Portland, OR (15 miles from Oregon City, OR)
- 10 days ago
Facilitates operating system updates, upgrades, and virus protection....
- Portland, OR (15 miles from Oregon City, OR)
- 10 days ago
- Portland, OR (15 miles from Oregon City, OR)
- 10 days ago
Helpdesk Support Specialist Location: Hybrid - Portland, OR (occasional onsite travel required) Pay Rate: $17-$20/hr Contract Duration: 4 months (Mid-June to Mid-October, with potential for...
- Portland, OR (15 miles from Oregon City, OR)
- 11 days ago
- Portland, OR (15 miles from Oregon City, OR)
- 11 days ago
Job Summary: We are seeking a motivated and skilled Helpdesk Technician to join our team in Portland, OR. The ideal candidate will provide exceptional over-the-phone and in-person technical...
IT Support Analyst - Cisco Networks
- Portland, OR (15 miles from Oregon City, OR)
- 12 days ago
- Portland, OR (15 miles from Oregon City, OR)
- 12 days ago
In addition to the responsibilities listed below, this position is responsible for assisting with configuration, installation, and support of network/telephony hardware, software, and VoIP...
Computer Technician 2 - Computer Tech 2
- Sandy, OR (17 miles from Oregon City, OR)
- 14 days ago
- Sandy, OR (17 miles from Oregon City, OR)
- 14 days ago
Operating Systems: Windows, Chrome OS, OSX, iOS, Ubuntu *nixProductivity Software: Microsoft Office, Open Office, Google Docs and similar.Current classroom learning tools (Smart interactive white board...
- Portland, OR (15 miles from Oregon City, OR)
- 15 days ago
- Portland, OR (15 miles from Oregon City, OR)
- 15 days ago
Troubleshoot operating system issue. Connection issues with LAN/WAN....
- Milwaukie, OR (9 miles from Oregon City, OR)
- 15 days ago
- Milwaukie, OR (9 miles from Oregon City, OR)
- 15 days ago
Let’s do great things, together! About Moda Founded in Oregon in 1955, Moda is proud to be a company of real people committed to quality. Today, like then, we’re focused on building a better...
Technical Support Specialist II
- Beaverton, OR (17 miles from Oregon City, OR)
- 15 days ago
- Beaverton, OR (17 miles from Oregon City, OR)
- 15 days ago
Please note that we are not currently accepting resumes or additional support from talent agencies or third-party sources. Any resumes received from these sources will be considered unsolicited....
Demographic Data for Oregon City, OR
Moving to Oregon City, OR? Find some basic demographic data about Oregon City, OR below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Oregon City, OR
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Oregon City, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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