Help Desk Analyst Jobs in Milwaukie, OR
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Portland, OR (5 miles from Milwaukie, OR)
- 1 day ago
- Portland, OR (5 miles from Milwaukie, OR)
- 1 day ago
Necessary Knowledge, Skills and Abilities Working knowledge of common operating systems (Windows 7/10/2012/2019) and software applications (MS Active Directory, Azure, O365, Windows Office Suite, and...
Clackamas Community College (CCC) seeks to hire an ITS Support Specialist position. This is a part-time, classified, non-exempt, and non-benefits eligible position. We are interested in finding...
- Vancouver, WA (18 miles from Milwaukie, OR)
- 2 days ago
- Vancouver, WA (18 miles from Milwaukie, OR)
- 2 days ago
ACS Professional Staffing is looking for an employee to work on-site with our client. This Program Support Specialist 2 will review and assess 400-450 monthly purchase card statements, investigate...
Technology Support Specialist I- Mountainside High School
- Beaverton, OR (9 miles from Milwaukie, OR)
- 2 days ago
- Beaverton, OR (9 miles from Milwaukie, OR)
- 2 days ago
Participates in the implementation of technology deployments and upgrades including workstation operating systems, desktop images and peripherals....
Epic Cupid-Radiant Support Specialist
- Portland, OR (5 miles from Milwaukie, OR)
- 3 days ago
- Portland, OR (5 miles from Milwaukie, OR)
- 3 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
- Beaverton, OR (9 miles from Milwaukie, OR)
- 3 days ago
- Beaverton, OR (9 miles from Milwaukie, OR)
- 3 days ago
A wireless sound technology company in Beaverton, OR is looking to bring on an IT Computer Technician to support a multitude of projects and initiatives. This company is responsible for the...
- Portland, OR (5 miles from Milwaukie, OR)
- 5 days ago
- Portland, OR (5 miles from Milwaukie, OR)
- 5 days ago
Helpdesk Support Technician TEKsystems - 3.8 Portland, OR Job Details Contract $18 - $21 an hour 10 hours ago Benefits Commuter assistance Health savings account AD&D insurance Disability...
- Portland, OR (5 miles from Milwaukie, OR)
- 7 days ago
- Portland, OR (5 miles from Milwaukie, OR)
- 7 days ago
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Part-time IT Support Technician 1 - Customer Support
- Vancouver, WA (18 miles from Milwaukie, OR)
- 8 days ago
- Vancouver, WA (18 miles from Milwaukie, OR)
- 8 days ago
Clark College is currently accepting applications for a part-time, permanent hourly classified Information Technology (IT) Support Technician 1 position to work approximately 17 hours a week. This...
Biomedical Equipment Support Specialist (Information Systems)
- Portland, OR (5 miles from Milwaukie, OR)
- 10 days ago
- Portland, OR (5 miles from Milwaukie, OR)
- 10 days ago
Facilitates operating system updates, upgrades, and virus protection....
- Portland, OR (5 miles from Milwaukie, OR)
- 10 days ago
- Portland, OR (5 miles from Milwaukie, OR)
- 10 days ago
Helpdesk Support Specialist Location: Hybrid - Portland, OR (occasional onsite travel required) Pay Rate: $17-$20/hr Contract Duration: 4 months (Mid-June to Mid-October, with potential for...
- Vancouver, WA (18 miles from Milwaukie, OR)
- 11 days ago
- Vancouver, WA (18 miles from Milwaukie, OR)
- 11 days ago
Provides support and resolution or escalation for basic end user issues on any aspect of use of information systems including computer hardware, operating systems, applications and network....
- Portland, OR (5 miles from Milwaukie, OR)
- 11 days ago
- Portland, OR (5 miles from Milwaukie, OR)
- 11 days ago
Job Summary: We are seeking a motivated and skilled Helpdesk Technician to join our team in Portland, OR. The ideal candidate will provide exceptional over-the-phone and in-person technical...
- Vancouver, WA (18 miles from Milwaukie, OR)
- 12 days ago
- Vancouver, WA (18 miles from Milwaukie, OR)
- 12 days ago
IT Support Technician LocationVancouver, WA 98684-0818 Date PostedMay 30, 2025 Job ID13048 Employment TypeContract Scion Staffing has been engaged to conduct an immediate search for an experienced...
IT Support Analyst - Cisco Networks
- Portland, OR (5 miles from Milwaukie, OR)
- 12 days ago
- Portland, OR (5 miles from Milwaukie, OR)
- 12 days ago
In addition to the responsibilities listed below, this position is responsible for assisting with configuration, installation, and support of network/telephony hardware, software, and VoIP...
Demographic Data for Milwaukie, OR
Moving to Milwaukie, OR? Find some basic demographic data about Milwaukie, OR below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Milwaukie, OR
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Milwaukie, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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