Help Desk Analyst Jobs in Hillsboro, OR
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Systems Support Analyst - Help Desk
- Vancouver, WA (13 miles from Hillsboro, OR)
- 18 hours ago
- Vancouver, WA (13 miles from Hillsboro, OR)
- 18 hours ago
Two (2) years' experience providing software support and PC maintenance and help desk support preferably in a healthcare environment....
Cloud Systems Support Specialist
- Lake Oswego, OR (11 miles from Hillsboro, OR)
- 1 day ago
- Lake Oswego, OR (11 miles from Hillsboro, OR)
- 1 day ago
Your Title: Cloud Systems Support Specialist Job Location: Lake Oswego, OR - Hybrid Our Department: Customer Support Are you interested in providing advanced-level technical support to customers...
Senior Technical Support Engineer - biotech/pharma
- Hillsboro, OR
- 2 days ago
- Hillsboro, OR
- 2 days ago
Install and upgrade software and operating systems. Troubleshoot networked and local printers. Identify and resolve hardware and software application conflicts....
Helpdesk Technician - 100% Remote/Hybrid (OR/WA)
- Portland, OR (8 miles from Hillsboro, OR)
- 3 days ago
- Portland, OR (8 miles from Hillsboro, OR)
- 3 days ago
The role of the Helpdesk Technician requires an exceptional individual who possesses the ability to support both the human and technical sides of technology. The Helpdesk Technician will rely on...
Technology Service Desk Technician
- Portland, OR (8 miles from Hillsboro, OR)
- 3 days ago
- Portland, OR (8 miles from Hillsboro, OR)
- 3 days ago
Multnomah Athletic Club is more than Portland’s most legendary hub of sports and socializing. It’s like a small city unto itself. Where else can you find four restaurants, three pools, a climbing...
- Gresham, OR (20 miles from Hillsboro, OR)
- 6 days ago
- Gresham, OR (20 miles from Hillsboro, OR)
- 6 days ago
Experience in remotely installing and troubleshooting desktop and mobile operating systems, network and applications (PCs, mobile devices, knowledge of software, hardware, and accessories / peripherals...
DESKTOP SUPPORT TECHNICIAN Location: Hillsboro, OR Type: Contract Job #84314 APR Consulting, Inc. has been engaged to identify a Desktop Support Technician Location: Hillsboro, OR 97123 Position:...
- Clackamas, OR (17 miles from Hillsboro, OR)
- 12 days ago
- Clackamas, OR (17 miles from Hillsboro, OR)
- 12 days ago
At Pacific Seafood, we do more than just provide the world with the healthiest proteins on the planet. We are an excellence-driven organization committed to being the brand of choice in the...
Proficiency in current and recent Windows operating systems, Lotus Notes, and Microsoft Office Suite. Strong customer service skills and the ability to communicate effectively with diverse teams....
IT Help Desk Support (100% Remote)
- Portland, OR (8 miles from Hillsboro, OR)
- 13 days ago
- Portland, OR (8 miles from Hillsboro, OR)
- 13 days ago
Help Desk Support - 100% Remote (PST Hours) Join the Help Desk Support team as a Help Desk Support Specialist (Remote), providing high-touch technical support to internal employees....
Remote WorkKforce has a client that is seeking a Desktop Support Technician to work onsite in Hillsboro, OR. Summary: The Desktop Support Technician will be responsible for ECS - Desktop Support - Initial...
Customer Success Support Engineer
- Portland, OR (8 miles from Hillsboro, OR)
- 18 days ago
- Portland, OR (8 miles from Hillsboro, OR)
- 18 days ago
Job Listing ID: 4324639 Job Title: Customer Success Support Engineer Application Deadline: 09/12/2025Job Location: Portland Date Posted: 08/08/2025Hours Worked Per Week: 40 Shift: Day Shift...
- Tigard, OR (6 miles from Hillsboro, OR)
- 21 days ago
- Tigard, OR (6 miles from Hillsboro, OR)
- 21 days ago
Dealership: L0238 Driveway Finance Corporation Job Posting Driveway Finance Corporation Driveway Finance Corporation (DFC) is a modern automotive lender and part of the Lithia & Driveway (LAD)...
- Beaverton, OR (3 miles from Hillsboro, OR)
- 22 days ago
- Beaverton, OR (3 miles from Hillsboro, OR)
- 22 days ago
Please note that we are not currently accepting resumes or additional support from talent agencies or third-party sources. Any resumes received from these sources will be considered unsolicited....
Customer Support Specialist Ii
- Portland, OR (8 miles from Hillsboro, OR)
- 22 days ago
- Portland, OR (8 miles from Hillsboro, OR)
- 22 days ago
Sets up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software....
Demographic Data for Hillsboro, OR
Moving to Hillsboro, OR? Find some basic demographic data about Hillsboro, OR below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Hillsboro, OR
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Hillsboro, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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