Help Desk Analyst Jobs in Coos Bay, OR
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Principal Engineer, Technical Support
- Remote, OR (20 miles from Coos Bay, OR)
- 4 days ago
- Remote, OR (20 miles from Coos Bay, OR)
- 4 days ago
databases (preferably Oracle, DB2 and UDB) Troubleshooting and debugging experience What You've Accomplished: 5+ years of experience in a technical role involving Java, J2EE expertise and databases...
Remote WorkSAP Customer Support Specialist (Remote)
- Remote, OR (20 miles from Coos Bay, OR)
- 9 days ago
- Remote, OR (20 miles from Coos Bay, OR)
- 9 days ago
SAP Customer Support Specialist (Remote) Job Description Job Responsibilities: Act as SAP Key User for our company's Animal Health Order to Cash functions and processes Provide first line support...
- Myrtle Point, OR (20 miles from Coos Bay, OR)
- 19 days ago
- Myrtle Point, OR (20 miles from Coos Bay, OR)
- 19 days ago
For you NEW Technical Support Specialist ABB Location Myrtle Point Posted date a day ago Minimum level N/A Employment type Full-time Job category Other At ABB, we help industries outrun - leaner...
Remote WorkJob Listing ID: 4311020 Job Title: Temporary Help Desk Technician Application Deadline: Open Until FilledJob Location: Coos Bay Date Posted: 07/23/2025Hours Worked Per Week: 20 Shift: Day Shift...
Technical Support Engineer (West)New
- Remote, OR (20 miles from Coos Bay, OR)
- 30+ days ago
- Remote, OR (20 miles from Coos Bay, OR)
- 30+ days ago
New Technical Support Engineer (West) US - Remote - Washington, US - Remote - Oregon, US - Remote - California Who is Tenable? Tenable is the Exposure Management company. 44,000 organizations...
Avante Application Support Analyst
- Remote, OR (20 miles from Coos Bay, OR)
- 90+ days ago
- Remote, OR (20 miles from Coos Bay, OR)
- 90+ days ago
Company Description Sonsoft, Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of...
Remote WorkDemographic Data for Coos Bay, OR
Moving to Coos Bay, OR? Find some basic demographic data about Coos Bay, OR below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Coos Bay, OR
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Coos Bay, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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