Help Desk Analyst Jobs in Albany, OR
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Corvallis, OR (6 miles from Albany, OR)
- 22 hours ago
- Corvallis, OR (6 miles from Albany, OR)
- 22 hours ago
Job TitleSA IT Support Tech (Student) Appointment TypeStudent Employee Job LocationCorvallis Position Appointment Percent100 Appointment Basis12 Pay MethodHourly Pay Period16th - 15th of the...
- Salem, OR (23 miles from Albany, OR)
- 1 day ago
- Salem, OR (23 miles from Albany, OR)
- 1 day ago
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
Technical Support Specialist (ISS4)
- Salem, OR (23 miles from Albany, OR)
- 2 days ago
- Salem, OR (23 miles from Albany, OR)
- 2 days ago
Strong knowledge of windows operating systems. Strong knowledge of mobile operating systems. Proven customer service skills and experience. Possesses certificate(s) in formal IT education....
- Salem, OR (23 miles from Albany, OR)
- 4 days ago
- Salem, OR (23 miles from Albany, OR)
- 4 days ago
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
- Salem, OR (23 miles from Albany, OR)
- 8 days ago
- Salem, OR (23 miles from Albany, OR)
- 8 days ago
Job ID Number** R5497 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Support Analyst, youi will support and resolve technical issues with Microsoft...
Library Nonprofit Support Specialist
- Corvallis, OR (6 miles from Albany, OR)
- 9 days ago
- Corvallis, OR (6 miles from Albany, OR)
- 9 days ago
The Nonprofit Support Specialist provides day-to-day operational support and guidance to the Friends and Foundation of the Corvallis-Benton County Public Library. Coordinate and manage the...
Technical Support Engineer - Flink (Remote, West)
- Salem, OR (23 miles from Albany, OR)
- 9 days ago
- Salem, OR (23 miles from Albany, OR)
- 9 days ago
With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better every day -...
Remote WorkTechnical Support, Medical Imaging (HL7 and DICOM)
- Salem, OR (23 miles from Albany, OR)
- 16 days ago
- Salem, OR (23 miles from Albany, OR)
- 16 days ago
Position Overview** The Technical Support Engineer, MI - II (Tier II) handles remote technical support across our product lines for HCUS customers. The expectation of the position is to be versed...
Service Desk Technician (Tier 1)
- Salem, OR (23 miles from Albany, OR)
- 21 days ago
- Salem, OR (23 miles from Albany, OR)
- 21 days ago
Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....
MES Opcenter/Camstar Technical Support Engineer - Remote
- Salem, OR (23 miles from Albany, OR)
- 23 days ago
- Salem, OR (23 miles from Albany, OR)
- 23 days ago
Required Technical Skills** - Camstar/Opcenter, MES, Cloud platform,.NET, Sql/Oracle(Database), ERP & Equipment Integration. OPC, IOT, PLC & SCADA, SQL, PowerBI, SQL Server Reporting Services...
Remote Work- Corvallis, OR (6 miles from Albany, OR)
- 29 days ago
- Corvallis, OR (6 miles from Albany, OR)
- 29 days ago
Job TitleC51006 - CoF desk Appointment TypeStudent Employee Job LocationCorvallis Position Appointment Percent100 Appointment Basis12 Pay MethodHourly Pay Period16th - 15th of the following month...
Lead Project Team Support Engineer
- Salem, OR (23 miles from Albany, OR)
- 30+ days ago
- Salem, OR (23 miles from Albany, OR)
- 30+ days ago
Position Overview** The LEAD PROJECT TEAM SUPPORT ENGINEER-MI provides remote technical, applications and system support for HCUS customers and supported business units. This role primarily...
- Salem, OR (23 miles from Albany, OR)
- 30+ days ago
- Salem, OR (23 miles from Albany, OR)
- 30+ days ago
domestic travel** + Provide exceptional Customer Service, interfacing with high-profile client executives onsite + Provide excellent time management and reporting skills + Be familiar with various operating...
Level II NDT Technician - X-Ray Reader Titanium Aerospace Production Day Shift, Swing Shift, Weekend Shift Prior Experience Required If you would love to be part of a company that is poised for...
COE IT Support Technician 24-25 Academic Year
- Corvallis, OR (6 miles from Albany, OR)
- 90+ days ago
- Corvallis, OR (6 miles from Albany, OR)
- 90+ days ago
COE IT Support Technician 24-25 Academic Year Appointment Type: Student Employee Job Location: Corvallis Position Appointment Percent: 100 Appointment Basis: 12 Pay Method: Hourly Pay Period: 16th...
Demographic Data for Albany, OR
Moving to Albany, OR? Find some basic demographic data about Albany, OR below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Albany, OR
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Albany, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- Windows OS
- DNS
- TCP/IP
- Remote Support
- Application Support
- Windows 10
- Windows 7
- VMware
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- Mac Skills
- IT Support
- ITIL
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Policy Development
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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