Help Desk Analyst Jobs in Albany, OR
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Corvallis, OR (6 miles from Albany, OR)
- 1 day ago
- Corvallis, OR (6 miles from Albany, OR)
- 1 day ago
We are seeking a skilled and proactive Technical Support Engineer to manage customer interactions and technical support for multiple enterprise applications. This role involves working closely...
- Corvallis, OR (6 miles from Albany, OR)
- 1 day ago
- Corvallis, OR (6 miles from Albany, OR)
- 1 day ago
Job details: Onsite Support Engineer Long-term contract Corvallis, OR We are seeking a skilled and proactive Onsite Support Engineer to manage customer interactions and technical support for...
- Corvallis, OR (6 miles from Albany, OR)
- 1 day ago
- Corvallis, OR (6 miles from Albany, OR)
- 1 day ago
A qualified candidate will have a technical aptitude for troubleshooting complex systems across multiple operating systems, hardware platforms, and integrated enterprise systems....
Help Desk Analyst - Tier 1 (Night)
- Salem, OR (23 miles from Albany, OR)
- 6 days ago
- Salem, OR (23 miles from Albany, OR)
- 6 days ago
As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...
- Salem, OR (23 miles from Albany, OR)
- 6 days ago
- Salem, OR (23 miles from Albany, OR)
- 6 days ago
As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...
Senior Endpoint and Virtual Desktop Engineer
- Salem, OR (23 miles from Albany, OR)
- 10 days ago
- Salem, OR (23 miles from Albany, OR)
- 10 days ago
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
Customer Support Analyst (Information System Specialist 5)
- Salem, OR (23 miles from Albany, OR)
- 11 days ago
- Salem, OR (23 miles from Albany, OR)
- 11 days ago
Initial Posting Date: 04/18/2025 Application Deadline: 04/28/2025 Agency: Department of Consumer & Business Services Salary Range: $5,638 - $8,525 Position Type: Employee Position Title: Customer...
- Salem, OR (23 miles from Albany, OR)
- 13 days ago
- Salem, OR (23 miles from Albany, OR)
- 13 days ago
Building operators and security teams across dynamically evolving verticals depend on our mobile- and cloud-enabled technologies for access control, intrusion detection, and locking solutions to help...
Service Desk Technician (Information Systems Specialist 3)
- Salem, OR (23 miles from Albany, OR)
- 14 days ago
- Salem, OR (23 miles from Albany, OR)
- 14 days ago
Initial Posting Date: 04/15/2025 Application Deadline: 04/29/2025 Agency: Oregon Health Authority Salary Range: $4,654 - $7,033 Position Type: Employee Position Title: Service Desk Technician...
Level II NDT Technician - X-Ray Reader Titanium Aerospace Production Day Shift, Swing Shift, Weekend Shift Prior Experience Required If you would love to be part of a company that is poised for...
- Salem, OR (23 miles from Albany, OR)
- 30+ days ago
- Salem, OR (23 miles from Albany, OR)
- 30+ days ago
EDB Senior Support Engineer II in Salem , Oregon A Little About Us EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional,...
Remote WorkCOE IT Support Technician 24-25 Academic Year
- Corvallis, OR (6 miles from Albany, OR)
- 45+ days ago
- Corvallis, OR (6 miles from Albany, OR)
- 45+ days ago
COE IT Support Technician 24-25 Academic Year Appointment Type: Student Employee Job Location: Corvallis Position Appointment Percent: 100 Appointment Basis: 12 Pay Method: Hourly Pay Period: 16th...
Law Enforcement Data Systems (LEDS) Helpdesk Specialist Public Service Representative 4
- Salem, OR (23 miles from Albany, OR)
- 60+ days ago
- Salem, OR (23 miles from Albany, OR)
- 60+ days ago
Initial Posting Date: 02/20/2025 Application Deadline: 05/21/2025 Agency: Oregon State Department of Police Salary Range: $4,203 - $5,838 Position Type: Employee Position Title: Law Enforcement...
Demographic Data for Albany, OR
Moving to Albany, OR? Find some basic demographic data about Albany, OR below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Albany, OR
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Albany, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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