Help Desk Analyst Jobs in Village, OK

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 33 Jobs

Federal Product Support Engineer - Dallas, TX, OKC, OK, Houston,

  • SOC/Day & Zimmermann Federal Services
  • Oklahoma City, OK (8 miles from Village, OK)
  • 3 days ago
  • Oklahoma City, OK (8 miles from Village, OK)
  • 3 days ago

Systems: Linux (kernel, systemd, storage subsystems, networking - primary platform) and Windows Server (AD, DNS, Group Policy) Networking: TCP/IP, VLANs, routing protocols, overlay networks (VXLAN)...

Hybrid

ATO Support Specialist

  • TEKsystems c/o Allegis Group
  • Oklahoma City, OK (8 miles from Village, OK)
  • 3 days ago
  • Oklahoma City, OK (8 miles from Village, OK)
  • 3 days ago

Job Requirements Oklahoma City, OK Ogden, UT Mechanicsburg, PA Huntsville, AL Secret Polygraph not specified Mid Level Career (5+ yrs experience) $120,000 - $155,000 Job Description ****This...

Remote

IT Infrastructure Support Specialist Tier 2 (On-Site)

  • HOPES Community Action Partnership, Incorporated
  • Oklahoma City, OK (8 miles from Village, OK)
  • 4 days ago
  • Oklahoma City, OK (8 miles from Village, OK)
  • 4 days ago

This position bridges front-line help desk support and systems administration, playing a key role in maintaining a stable and secure environment for staff and the clients we serve....

In Person

IT Support Technician

  • Red Rock Behavioral Health Services
  • Oklahoma City, OK (8 miles from Village, OK)
  • 5 days ago
  • Oklahoma City, OK (8 miles from Village, OK)
  • 5 days ago

This level of technician provides help desk support, service and preventive maintenance activities on PCs, networks, telecom systems and peripherals....

In Person

IT Support Technician

  • Addison Group
  • Oklahoma City, OK (8 miles from Village, OK)
  • 5 days ago
  • Oklahoma City, OK (8 miles from Village, OK)
  • 5 days ago

Role: IT Support Technician Location: Oklahoma City, OK (On-site) Salary Range: $45,000 - $65,000 annually depending on experience Benefits: The position is eligible for medical, dental, vision,...

In Person

Tier 1 Helpdesk Technician

  • Ukpeagvik Inupiat Corporation
  • Oklahoma City, OK (8 miles from Village, OK)
  • 5 days ago
  • Oklahoma City, OK (8 miles from Village, OK)
  • 5 days ago

Overview Tier 1 Helpdesk Technician (EITAAS-2026-25364): Bowhead Logistics Management LLC, a UIC Government Services company, is seeking driven IT professionals to join its Enterprise Service Desk...

Hybrid

Tier 2 Helpdesk Technician

  • Ukpeagvik Inupiat Corporation
  • Oklahoma City, OK (8 miles from Village, OK)
  • 5 days ago
  • Oklahoma City, OK (8 miles from Village, OK)
  • 5 days ago

Overview Tier 2 Helpdesk Technician (EITAAS-2026-25367): Bowhead Logistics Management LLC, a UIC Government Services company, is seeking an experienced Enterprise Service Desk Helpdesk Technician...

Hybrid

IT Systems Support Technician

  • Addison Group
  • Oklahoma City, OK (8 miles from Village, OK)
  • 6 days ago
  • Oklahoma City, OK (8 miles from Village, OK)
  • 6 days ago

IT Systems Support Technician Location: Oklahoma City, OK (Onsite with local travel) Pay Range : $50,000 - 65,000 / year depending on experience Benefits : The position is eligible for medical,...

In Person

Member Workflow / Helpdesk Agent - Oklahoma City, OK (On-site)

  • gainwelltechnologies
  • Oklahoma City, OK (8 miles from Village, OK)
  • 11 days ago
  • Oklahoma City, OK (8 miles from Village, OK)
  • 11 days ago

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell...

In Person

Member Help Desk Agent - Oklahoma City, OK (On-site)

  • gainwelltechnologies
  • Oklahoma City, OK (8 miles from Village, OK)
  • 11 days ago
  • Oklahoma City, OK (8 miles from Village, OK)
  • 11 days ago

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell...

In Person

IIS User Support Specialist

  • State of Oklahoma
  • Oklahoma City, OK (8 miles from Village, OK)
  • 12 days ago
  • Oklahoma City, OK (8 miles from Village, OK)
  • 12 days ago

Job Posting Title IIS User Support Specialist Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 Immunization Service Job Posting End Date Refer to the date listed at the...

In Person

IT - Helpdesk Analyst

  • INTELLISWIFT
  • Oklahoma City, OK (8 miles from Village, OK)
  • 12 days ago
  • Oklahoma City, OK (8 miles from Village, OK)
  • 12 days ago

Company Description My name is Soujanya. Kothuri My contact number ... and I'm a staffing specialist at Intelliswift, a global staffing and IT consulting company. We are constantly on the lookout...

In Person

Help Desk Support

  • Collabera LLC
  • Oklahoma City, OK (8 miles from Village, OK)
  • 14 days ago
  • Oklahoma City, OK (8 miles from Village, OK)
  • 14 days ago

Pay Range:$17/hr-$18/hr Job title:IT Support Day to Day in the role (responsibilities): Handle approximately 10 inbound support calls per day Manage and close approximately 10 tickets daily...

In Person

IT Help Desk

  • Collabera
  • Oklahoma City, OK (8 miles from Village, OK)
  • 14 days ago
  • Oklahoma City, OK (8 miles from Village, OK)
  • 14 days ago

desk support Active Directory Ticket Ticketing IT Support Help desk Help desk support Active Directory Ticket Ticketing...

In Person

Service Desk Technician

  • CACI
  • Oklahoma City, OK (8 miles from Village, OK)
  • 16 days ago
  • Oklahoma City, OK (8 miles from Village, OK)
  • 16 days ago

Troubleshoots problems with operating systems, applications, remote access, email, and telephone and wireless issues....

In Person

Demographic Data for Village, OK

Moving to Village, OK? Find some basic demographic data about Village, OK below.


Local
National
3,959,261
94,077

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
SDI Service Desk Analyst - SDA
Excellent Service Desk support is vital to ensure a company consistently delivers the required IT service levels. The responsibilities of the support analyst are many and constantly evolving,...
Data Analyst Nanodegree Program
Clean up messy data, uncover patterns and insights, and communicate your findings. You'll start with an introduction to data analysis tools, including Jupyter Notebook, NumPy, pandas, and...

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Salary for Help Desk Analyst Jobs in Village, OK

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.



Highest Education Level

Help Desk Analysts in Village, OK offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.2%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Village, OK
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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