Help Desk Analyst Jobs in Oklahoma
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Archibus Facility-Space Management Software Support Specialist
- Oklahoma City, OK
- 7 days ago
- Oklahoma City, OK
- 7 days ago
Description Leidos is seeking an experienced Archibus Facility-Space Management Software Support Specialist to provide software support services for the Federal Aviation Administration (FAA)...
This level of technician provides help desk support, service and preventive maintenance activities on PCs, networks, telecom systems and peripherals....
Skip to main content Careers Help Desk Specialist Job Details Job Location Central Office - Oklahoma City, OK Salary Range $17.74 Description JOB SUMMARY: Under the direction of the Administrative...
As a member of the Telecommunications team, the Application Support role is responsible for the implementation, maintenance, upgrades, and support of call center applications and related telephony...
Required: Active Clearance. Secret Knowledge of DoD-Secret operations, I need someone who has been in a closed area before. Experience working as a Desktop Technician. Huge plus: - Linux...
As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...
As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...
Careers Helpdesk Technician I Tulsa, Oklahoma Garver's Information Technology department is hiring a Help Desk Technician I in Tulsa, OK. Typical responsibilities include identifying, manage,...
Provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems....
Insight Global is searching for a Sr. Desktop Support Tech to join the team of an insurance provider in Oklahoma City. This person will be providing technical support to end-users for all...
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll...
Learn more about the City of Edmond by visiting the Starting Salary: $26.67 $29.18 (depending on experience) To increase your chances of being considered for the position, please submit a resume,...
Help Desk Support Technician Tulsa Metro Area, Oklahoma Type: Direct-Hire Category: Information Technology Salary: 60,000.00 Reference ID: 10043406 Shortcut: XE42V4 Role: Help Desk Support Technician...
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
Senior Endpoint and Virtual Desktop Engineer
- Oklahoma City, OK
- 9 days ago
- Oklahoma City, OK
- 9 days ago
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
Demographic Data for Oklahoma
Moving to Oklahoma? Find some basic demographic data about Oklahoma below.
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Title Synonyms
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Salary for Help Desk Analyst Jobs in Oklahoma
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Oklahoma offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- DNS
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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