Help Desk Analyst Jobs in Oklahoma
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
At CompucomStaffing ( **,** youre more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our...
Working knowledge of Windows server operating systems, Workstations, Back Office Suite, Microsoft Office, and other software packages to diagnose equipment, software, or operational problems....
Osage Casino Tulsa 951 West 36th Street North Tulsa, OK 74127 Casino & Hotel Managed By Osage Casinos Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn Full-Time Overview...
**About the role and what youll be doing:** The IT Help Desk Support role is responsible for providing technical assistance and support related to computer systems, hardware, and software....
Remote WorkSkype to Teams and Cisco Migration Number of roles: 3 4 months Location: Shawnee, OK (with ability to travel to locations up to an hour away) Oxford s client needs 3 resources to assist with phone...
Product Support Engineer Oklahoma City, OK 2 Contract Civil, Electrical, & Mechanical Engineering Highlights Job Number BH_1001857 Job Type Contract Description A client of Innova Solutions is...
Support Posting: S35605 PCN#: 101803 Contract Type: Temporary 25/26 School Year Position Title: Sr. Computer Tech Site: Education Service Center Remarks: 8 hours per day / 12 months per year Date...
Strong knowledge of desktop operating systems (Windows, macOS, Linux). Confident with computer hardware. Familiarity with basic networking concepts....
systems. + Available for rare but occasional after hours or weekend work + This position requires the ability to obtain a US Dept of Treasury Minimum Background Investigation (MBI) clearance. + Absolute...
Remote Worksystems. + Available for rare but occasional after hours or weekend work + This position requires the ability to obtain a US Dept of Treasury Minimum Background Investigation (MBI) clearance. + Absolute...
Remote WorkEssential Functions Actively supports the Company's commitment to safety and its "Core Values". Represents the Company at all times with high moral standards while adhering to the Company's "Code...
The position supports the Training and Research Center's customers, providing direct immediate support to OU and DHS for staff and meeting rooms at our location in Noble, Oklahoma and in Norman,...
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
Skills Desktop, Windows, Help desk support, Help desk, Troubleshooting, Office 365, Ticketing system, Customer service Top Skills Details Desktop, Windows, Help desk support, Help desk,Troubleshooting...
System One has an exciting IT Support opportunity with a partner in the Tulsa, OK area. This position is a contract to hire opportunity requiring in-person, on-site work during normal business...
Demographic Data for Oklahoma
Moving to Oklahoma? Find some basic demographic data about Oklahoma below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Oklahoma
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Oklahoma offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Virus Removal
- Operating Systems
- VPN
- Technical Troubleshooting
- BMC Remedy
- IT Service Management
- DHCP
- Windows Server
- Remote Support
- DNS
- TCP/IP
- Windows OS
- Application Support
- Windows 7
- Mobile Device Management
- Windows 10
- Cisco
- Incident Management
- MacOS
- Network Administration
- Help Desk Support
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Installation
- Resolution
- Information Technology
- Microsoft Office 365
- General Repair
- Problem Resolution
- Microsoft Active Directory
- Technical Support
- Networking
- Customer Satisfaction
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Military Background
- Prioritizing
- Written Communication
- Telephone Skills
- Interpersonal Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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