Help Desk Analyst Jobs in Oklahoma

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-8 of 8 Jobs

Federal Product Support Engineer - Dallas, TX, OKC, OK, Houston,

  • SOC/Day & Zimmermann Federal Services
  • Oklahoma City, OK
  • 3 days ago
  • Oklahoma City, OK
  • 3 days ago

Systems: Linux (kernel, systemd, storage subsystems, networking - primary platform) and Windows Server (AD, DNS, Group Policy) Networking: TCP/IP, VLANs, routing protocols, overlay networks (VXLAN)...

Hybrid

ATO Support Specialist

  • TEKsystems c/o Allegis Group
  • Oklahoma City, OK
  • 3 days ago
  • Oklahoma City, OK
  • 3 days ago

Job Requirements Oklahoma City, OK Ogden, UT Mechanicsburg, PA Huntsville, AL Secret Polygraph not specified Mid Level Career (5+ yrs experience) $120,000 - $155,000 Job Description ****This...

Remote

Tier 1 Helpdesk Technician

  • Ukpeagvik Inupiat Corporation
  • Oklahoma City, OK
  • 5 days ago
  • Oklahoma City, OK
  • 5 days ago

Overview Tier 1 Helpdesk Technician (EITAAS-2026-25364): Bowhead Logistics Management LLC, a UIC Government Services company, is seeking driven IT professionals to join its Enterprise Service Desk...

Hybrid

Tier 2 Helpdesk Technician

  • Ukpeagvik Inupiat Corporation
  • Oklahoma City, OK
  • 5 days ago
  • Oklahoma City, OK
  • 5 days ago

Overview Tier 2 Helpdesk Technician (EITAAS-2026-25367): Bowhead Logistics Management LLC, a UIC Government Services company, is seeking an experienced Enterprise Service Desk Helpdesk Technician...

Hybrid

Enterprise Service Desk Technician (SIPRNet)

  • CACI
  • Tinker AFB, OK
  • 16 days ago
  • Tinker AFB, OK
  • 16 days ago

Enterprise Service Desk Technician (SIPRNet)Job Category: Service Contract ActTime Type: Full timeMinimum Clearance Required to Start: SecretEmployee Type: RegularPercentage of Travel Required:...

Hybrid

PC Network Support Technician 4 - Secret

  • Northrop Grumman
  • Oklahoma City, OK
  • 23 days ago
  • Oklahoma City, OK
  • 23 days ago

System Cross-platform awareness (i.e. two or more: Windows, Linux, Solaris, OSX, UNIX, etc.)...

Remote

Federal Principal Product Support Engineer, (Clearance Required - Secret), Oklahoma City, OK, Dallas

  • Hewlett Packard Enterprise Company
  • Oklahoma City, OK
  • 24 days ago
  • Oklahoma City, OK
  • 24 days ago

Federal Principal Product Support Engineer, (Clearance Required - Secret), Oklahoma City, OK, Dallas or Houston, TX or Montgomery, AL This role has been designated as Remote/Teleworker', which...

Remote

Principal Product Support Engineer, Level 4 (Clearance Required - Secret), Oklahoma City, Oklahoma,

  • Hewlett Packard Enterprise Company
  • Oklahoma City, OK
  • 24 days ago
  • Oklahoma City, OK
  • 24 days ago

Principal Product Support Engineer, Level 4 (Clearance Required - Secret), Oklahoma City, Oklahoma, Dallas or Houston, TX, Montgomery, AL This role has been designated as Remote/Teleworker', which...

Remote

Demographic Data for Oklahoma

Moving to Oklahoma? Find some basic demographic data about Oklahoma below.


Local
National
3,959,261
94,077

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
SDI Service Desk Analyst - SDA
Excellent Service Desk support is vital to ensure a company consistently delivers the required IT service levels. The responsibilities of the support analyst are many and constantly evolving,...
Data Analyst Nanodegree Program
Clean up messy data, uncover patterns and insights, and communicate your findings. You'll start with an introduction to data analysis tools, including Jupyter Notebook, NumPy, pandas, and...

Title Synonyms

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Salary for Help Desk Analyst Jobs in Oklahoma

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.



Highest Education Level

Help Desk Analysts in Oklahoma offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.2%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Oklahoma
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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