Help Desk Analyst Jobs in Oklahoma
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Overview We are seeking a skilled and customer-focused Technical Support Analyst II to provide advanced technical support to end-users. This role serves as the escalation point for complex issues...
In PersonTechnical Support Engineer 1 (Commerce IT)
- Choctaw Nation of Oklahoma
- Durant, OK
- 1 day ago
- Durant, OK
- 1 day ago
Fundamental experience supporting various operating systems. Fundamental experience supporting desktop and server environments....
In PersonFederal Product Support Engineer - Dallas, TX, OKC, OK, Houston,
- SOC/Day & Zimmermann Federal Services
- Oklahoma City, OK
- 3 days ago
- Oklahoma City, OK
- 3 days ago
Systems: Linux (kernel, systemd, storage subsystems, networking - primary platform) and Windows Server (AD, DNS, Group Policy) Networking: TCP/IP, VLANs, routing protocols, overlay networks (VXLAN)...
Hybrid- TEKsystems c/o Allegis Group
- Oklahoma City, OK
- 3 days ago
- Oklahoma City, OK
- 3 days ago
Job Requirements Oklahoma City, OK Ogden, UT Mechanicsburg, PA Huntsville, AL Secret Polygraph not specified Mid Level Career (5+ yrs experience) $120,000 - $155,000 Job Description ****This...
RemoteIT Infrastructure Support Specialist Tier 2 (On-Site)
- HOPES Community Action Partnership, Incorporated
- Oklahoma City, OK
- 4 days ago
- Oklahoma City, OK
- 4 days ago
This position bridges front-line help desk support and systems administration, playing a key role in maintaining a stable and secure environment for staff and the clients we serve....
In Person- Red Rock Behavioral Health Services
- Oklahoma City, OK
- 5 days ago
- Oklahoma City, OK
- 5 days ago
This level of technician provides help desk support, service and preventive maintenance activities on PCs, networks, telecom systems and peripherals....
In PersonExecutive Technical Support Specialist 632159
- The OSU/A\u0026M System
- Stillwater, OK
- 5 days ago
- Stillwater, OK
- 5 days ago
Skills, Proficiencies, and/or Knowledge: Excellent working knowledge of Windows, Mac, Android, and iOS operating systems. Experience with OSU systems or other institutional knowledge....
In PersonRole: IT Support Technician Location: Oklahoma City, OK (On-site) Salary Range: $45,000 - $65,000 annually depending on experience Benefits: The position is eligible for medical, dental, vision,...
In Person- Ukpeagvik Inupiat Corporation
- Oklahoma City, OK
- 5 days ago
- Oklahoma City, OK
- 5 days ago
Overview Tier 1 Helpdesk Technician (EITAAS-2026-25364): Bowhead Logistics Management LLC, a UIC Government Services company, is seeking driven IT professionals to join its Enterprise Service Desk...
Hybrid- Ukpeagvik Inupiat Corporation
- Oklahoma City, OK
- 5 days ago
- Oklahoma City, OK
- 5 days ago
Overview Tier 2 Helpdesk Technician (EITAAS-2026-25367): Bowhead Logistics Management LLC, a UIC Government Services company, is seeking an experienced Enterprise Service Desk Helpdesk Technician...
Hybrid- Addison Group
- Oklahoma City, OK
- 6 days ago
- Oklahoma City, OK
- 6 days ago
IT Systems Support Technician Location: Oklahoma City, OK (Onsite with local travel) Pay Range : $50,000 - 65,000 / year depending on experience Benefits : The position is eligible for medical,...
In PersonMember Workflow / Helpdesk Agent - Oklahoma City, OK (On-site)
- gainwelltechnologies
- Oklahoma City, OK
- 11 days ago
- Oklahoma City, OK
- 11 days ago
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell...
In PersonMember Help Desk Agent - Oklahoma City, OK (On-site)
- gainwelltechnologies
- Oklahoma City, OK
- 11 days ago
- Oklahoma City, OK
- 11 days ago
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell...
In Person- State of Oklahoma
- Oklahoma City, OK
- 12 days ago
- Oklahoma City, OK
- 12 days ago
Job Posting Title IIS User Support Specialist Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 Immunization Service Job Posting End Date Refer to the date listed at the...
In PersonCompany Description My name is Soujanya. Kothuri My contact number ... and I'm a staffing specialist at Intelliswift, a global staffing and IT consulting company. We are constantly on the lookout...
In PersonDemographic Data for Oklahoma
Moving to Oklahoma? Find some basic demographic data about Oklahoma below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Oklahoma
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Oklahoma offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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