Help Desk Analyst Jobs in Tulsa, OK
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Careers Helpdesk Technician I Tulsa, Oklahoma Garver's Information Technology department is hiring a Help Desk Technician I in Tulsa, OK. Typical responsibilities include identifying, manage,...
systems, and Office suite IP networking Event monitoring, logging, and data collection techniques Virtualization Technologies Windows desktop operating system Working knowledge of current infrastructure...
Help Desk Support Technician Tulsa Metro Area, Oklahoma Type: Direct-Hire Category: Information Technology Salary: 60,000.00 Reference ID: 10043406 Shortcut: XE42V4 Role: Help Desk Support Technician...
Diagnose and resolve issues with Windows OS operating systems, Microsoft 365, Google workspace, Enterprise applications, and VPNs....
Strong knowledge of Windows operating systems and Office 365 or Google Workspace....
Strong knowledge of Windows operating systems and Office 365 or Google Workspace....
JOB SUMMARY: Responsible for maintaining and supporting the Help Desk and new systems including network installations, personal computers support and maintenance, and infrastructure development....
Maintain daily technical operations at the campus level. Supervise the campus technicians along with providing technical support to customers. Essential Duties Provide technical support to college...
Provide help-desk support for equipment users. Provide a means of restoring lost or damaged data. Enforce information security by implementing hardware/software solutions and user policies....
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Orders/ClinDoc/ASAP Support Specialist you will...
SharePoint / M365 Support Specialist#25-12871 Tulsa, OK On-site Contract Starts 4/21/2025 Ends 8/20/2025 Job Description Genesis10 is currently seeking a SharePoint / M365 Support Specialist with...
Work closely with IT team members to analyze workstations, operating systems, and application performance, providing updates and status reports to managers and users....
Job Details Job Location: AAON Tulsa - Tulsa, OK Position Type: Full Time Salary Range: $22.99 - $34.49 Hourly Job Shift: Day Job Category: Sales Description Job Summary: Provides technical...
Demographic Data for Tulsa, OK
Moving to Tulsa, OK? Find some basic demographic data about Tulsa, OK below.
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Salary for Help Desk Analyst Jobs in Tulsa, OK
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Tulsa, OK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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