Help Desk Analyst Jobs in Piedmont, OK
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Oklahoma City, OK (18 miles from Piedmont, OK)
- 1 day ago
- Oklahoma City, OK (18 miles from Piedmont, OK)
- 1 day ago
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
The IT Helpdesk Technician’s role is to ensure proper computer operation so that end users can accomplish education and business tasks. This includes receiving, prioritizing, documenting, and...
Member Workflow/Helpdesk Agent OK HYBRID
- Oklahoma City, OK (15 miles from Piedmont, OK)
- 3 days ago
- Oklahoma City, OK (15 miles from Piedmont, OK)
- 3 days ago
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. Youll...
- Oklahoma City, OK (18 miles from Piedmont, OK)
- 3 days ago
- Oklahoma City, OK (18 miles from Piedmont, OK)
- 3 days ago
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
College of Liberal Arts - Technology Support Specialist I
- Edmond, OK (14 miles from Piedmont, OK)
- 4 days ago
- Edmond, OK (14 miles from Piedmont, OK)
- 4 days ago
Job Details Job Location : Main Campus - Edmond, OK Position Type : Staff Salary Range : $17.71 - $17.71 Hourly Job Category : OTRS Classified Description Position Classification Regular,...
Technical Support Engineer, MI II (Tier II)
- Oklahoma City, OK (18 miles from Piedmont, OK)
- 4 days ago
- Oklahoma City, OK (18 miles from Piedmont, OK)
- 4 days ago
Position Overview** The Technical Support Engineer, MI II (Tier II) handles remote technical support across our product lines for HCUS customers. The expectation of the position is to be versed in...
- Oklahoma City, OK (18 miles from Piedmont, OK)
- 9 days ago
- Oklahoma City, OK (18 miles from Piedmont, OK)
- 9 days ago
Requires a strong understanding of current Microsoft supported Windows operating systems. An understanding of Linux operating systems is desirable; but not required....
- Oklahoma City, OK (18 miles from Piedmont, OK)
- 10 days ago
- Oklahoma City, OK (18 miles from Piedmont, OK)
- 10 days ago
Provider Helpdesk- OK HYBRID Gainwell Technologies LLC - 2.6 Oklahoma City, OK Job Details Full-time $28,500 - $40,700 a year 1 day ago Benefits Health insurance Tuition reimbursement 401(k)...
Clinical Application Support Analyst
- Oklahoma City, OK (18 miles from Piedmont, OK)
- 11 days ago
- Oklahoma City, OK (18 miles from Piedmont, OK)
- 11 days ago
. + Experience working with web application development teams. + Familiarity with Atlassian tools such as JIRA, Confluence, Green Hopper, or similar. + Experience with functional regression testing....
Remote WorkHelp Desk Analyst - Tier 1 (Swing)
- Oklahoma City, OK (18 miles from Piedmont, OK)
- 11 days ago
- Oklahoma City, OK (18 miles from Piedmont, OK)
- 11 days ago
As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...
Sr Technical Support, Medical Imaging (EHR, HL7, DB - SQL or Oracle)
- Oklahoma City, OK (18 miles from Piedmont, OK)
- 11 days ago
- Oklahoma City, OK (18 miles from Piedmont, OK)
- 11 days ago
Position Overview** The Senior Technical Support Engineer, MI I (Tier 1) provides highly visible remote technical support across our product lines for HCUS customers. This role focuses on more...
- Edmond, OK (14 miles from Piedmont, OK)
- 11 days ago
- Edmond, OK (14 miles from Piedmont, OK)
- 11 days ago
Learn more about the City of Edmond by visiting the City of Edmond's website. Starting Salary: $26.67-$29.18 (depending on experience) To increase your chances of being considered for the...
Workflow Eligibility Helpdesk Hybrid (OK)
- Oklahoma City, OK (18 miles from Piedmont, OK)
- 12 days ago
- Oklahoma City, OK (18 miles from Piedmont, OK)
- 12 days ago
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. Youll...
- Oklahoma City, OK (18 miles from Piedmont, OK)
- 14 days ago
- Oklahoma City, OK (18 miles from Piedmont, OK)
- 14 days ago
Overview** The Service Desk Agent provides customer service solutions within service level agreements using company and project quality and quantity standards. It includes providing prompt,...
Technical Support, Medical Imaging (HL7 and DICOM)
- Oklahoma City, OK (18 miles from Piedmont, OK)
- 16 days ago
- Oklahoma City, OK (18 miles from Piedmont, OK)
- 16 days ago
Position Overview** The Technical Support Engineer, MI II (Tier II) handles remote technical support across our product lines for HCUS customers. The expectation of the position is to be versed in...
Demographic Data for Piedmont, OK
Moving to Piedmont, OK? Find some basic demographic data about Piedmont, OK below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Piedmont, OK
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Piedmont, OK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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