Help Desk Analyst Jobs in Moore, OK
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Norman, OK (17 miles from Moore, OK)
- 18 hours ago
- Norman, OK (17 miles from Moore, OK)
- 18 hours ago
Job Type Full-time Description * This is an onsite role located in Norman, Oklahoma Job purpose This position involves supporting IMMY employees and technologies across the company. Key duties and...
System One is looking to hire a Helpdesk technician for a company in Oklahoma City. The ideal candidate will be responsible for providing essential technical support, troubleshooting, and customer...
- Midwest City, OK (6 miles from Moore, OK)
- 5 days ago
- Midwest City, OK (6 miles from Moore, OK)
- 5 days ago
ROSE STATE COLLEGE ANNOUNCES AN OPENING IN INFORMATION TECHNOLOGY SERVICES POSITION: Desktop Support Technician I Description of Duties: Perform installation of PCs, printers, scanners and other...
systems, networks, databases and network security concepts and tools is required + Experience with multi-platform Windows O/S required + Experience using ITSM Ticketing tools (e.g., Service Now, Remedy...
domestic travel** + Provide exceptional Customer Service, interfacing with high-profile client executives onsite + Provide excellent time management and reporting skills + Be familiar with various operating...
Software Technical Support Associate IV **General Information** Press space or enter keys to toggle section visibility Country United States Department TECHNICAL CUSTOMER ESCALATION Date Friday,...
As a member of the Telecommunications team, the Application Support role is responsible for the implementation, maintenance, upgrades, and support of call center applications and related telephony...
As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...
As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...
Provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems....
Archibus Facility-Space Management Software Support Specialist
- Oklahoma City, OK
- 16 days ago
- Oklahoma City, OK
- 16 days ago
Leidos is seeking an experienced Archibus Facility-Space Management Software Support Specialist to provide software support services for the Federal Aviation Administration (FAA) Office of...
Insight Global is searching for a Sr. Desktop Support Tech to join the team of an insurance provider in Oklahoma City. This person will be providing technical support to end-users for all...
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll...
- Edmond, OK (13 miles from Moore, OK)
- 17 days ago
- Edmond, OK (13 miles from Moore, OK)
- 17 days ago
Learn more about the City of Edmond by visiting the Starting Salary: $26.67 $29.18 (depending on experience) To increase your chances of being considered for the position, please submit a resume,...
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
Demographic Data for Moore, OK
Moving to Moore, OK? Find some basic demographic data about Moore, OK below.
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Salary for Help Desk Analyst Jobs in Moore, OK
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Moore, OK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- WAN Design / Implementation
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Operating Systems
- VPN
- Apple OS X
- Application Support
- BMC Remedy
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- VoIP
- MacOS
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Information Technology
- Microsoft Active Directory
- General Repair
- Problem Resolution
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Written Communication
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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