Help Desk Analyst Jobs in Edmond, OK
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Del City, OK (15 miles from Edmond, OK)
- 1 day ago
- Del City, OK (15 miles from Edmond, OK)
- 1 day ago
Location: Del City, OK Salary: Negotiable Description: Our client is currently seeking a Product Support Engineer 2 Product Support Engineer 2 Long Term Contract Oklahoma City, OK Position...
IS-Technology Customer Support Analyst I
- Oklahoma City, OK (13 miles from Edmond, OK)
- 4 days ago
- Oklahoma City, OK (13 miles from Edmond, OK)
- 4 days ago
EDUCATION & EXPERIENCE: Required: Working knowledge of information technology systems including end-user computing devices/personal computer hardware, operating systems, application software and basic...
Systems Support Specialist I - City
- Oklahoma City, OK (13 miles from Edmond, OK)
- 4 days ago
- Oklahoma City, OK (13 miles from Edmond, OK)
- 4 days ago
Skill in the installation, configuration and troubleshooting of client computer hardware, peripherals and existing enterprise operating systems for desktop and mobile devices....
- Oklahoma City, OK (13 miles from Edmond, OK)
- 7 days ago
- Oklahoma City, OK (13 miles from Edmond, OK)
- 7 days ago
Provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems....
- Oklahoma City, OK (13 miles from Edmond, OK)
- 7 days ago
- Oklahoma City, OK (13 miles from Edmond, OK)
- 7 days ago
Requires a strong understanding of current Microsoft supported Windows operating systems. An understanding of Linux operating systems is desirable; but not required....
Procurement Support Specialist (58176)
- Oklahoma City, OK (13 miles from Edmond, OK)
- 7 days ago
- Oklahoma City, OK (13 miles from Edmond, OK)
- 7 days ago
About LSB Industries, Inc. We are a leading North American producer of industrial and agricultural chemicals. Our vision is to be a "best-in-class", diversified chemical and clean energy producer...
SOLIDWORKS Customer Support Engineer
- Oklahoma City, OK (13 miles from Edmond, OK)
- 8 days ago
- Oklahoma City, OK (13 miles from Edmond, OK)
- 8 days ago
Familiarity with Microsoft Operating Systems and Microsoft Office products. 2+ years related design or drafting experience, or equivalent combination of education and experience....
Intermediate Technology Support Specialist
- Oklahoma City, OK (13 miles from Edmond, OK)
- 13 days ago
- Oklahoma City, OK (13 miles from Edmond, OK)
- 13 days ago
Must possess knowledge of current personal computer hardware, operating systems, client/server, and network technologies, including printers and peripheral devices....
- Oklahoma City, OK (13 miles from Edmond, OK)
- 13 days ago
- Oklahoma City, OK (13 miles from Edmond, OK)
- 13 days ago
Both Windows and MAC operating systems are to be supported. Preferred Qualifications Bachelor's Computer Science or related field 10 years experience....
- Oklahoma City, OK (13 miles from Edmond, OK)
- 13 days ago
- Oklahoma City, OK (13 miles from Edmond, OK)
- 13 days ago
Role: IT Support Technician Location: Oklahoma City, OK (onsite) Pay Rate Range: Up to $50000 - $65000/year Benefits: The position is eligible for medical, dental, vision, and 401(k). **Must be...
SR. Desktop Support Technician
- Oklahoma City, OK (13 miles from Edmond, OK)
- 16 days ago
- Oklahoma City, OK (13 miles from Edmond, OK)
- 16 days ago
Insight Global is searching for a Sr. Desktop Support Tech to join the team of an insurance provider in Oklahoma City. This person will be providing technical support to end-users for all...
- Oklahoma City, OK (13 miles from Edmond, OK)
- 17 days ago
- Oklahoma City, OK (13 miles from Edmond, OK)
- 17 days ago
Knowledge and skills for office automation products, databases and remote control Advanced knowledge and understanding of Windows Operating Systems Advanced knowledge and understanding of Windows Server...
- Oklahoma City, OK (13 miles from Edmond, OK)
- 20 days ago
- Oklahoma City, OK (13 miles from Edmond, OK)
- 20 days ago
Experience with desktop operating systems, including Windows....
- Oklahoma City, OK (13 miles from Edmond, OK)
- 27 days ago
- Oklahoma City, OK (13 miles from Edmond, OK)
- 27 days ago
The Service Desk Technician is responsible for providing technical assistance and support related to computer systems, hardware, and software. This includes responding to tickets, running...
- Oklahoma City, OK (13 miles from Edmond, OK)
- 28 days ago
- Oklahoma City, OK (13 miles from Edmond, OK)
- 28 days ago
Who is Locke Supply? Locke Supply is an ESOP- 100% Employee Owned. Locke Supply is the most progressive supply house in the Southwest, with locations in Oklahoma, Texas, Missouri, Kansas,...
Demographic Data for Edmond, OK
Moving to Edmond, OK? Find some basic demographic data about Edmond, OK below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Edmond, OK
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Edmond, OK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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