Help Desk Analyst Jobs in Toledo, OH
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Perrysburg, OH (8 miles from Toledo, OH)
- 2 days ago
- Perrysburg, OH (8 miles from Toledo, OH)
- 2 days ago
Experience with infrastructure environments (e.g. operating system, hardware, data center, security, network, voice, end user, and server web-related applications).Experience with business IT applications...
- Perrysburg, OH (8 miles from Toledo, OH)
- 4 days ago
- Perrysburg, OH (8 miles from Toledo, OH)
- 4 days ago
IT Systems Support Engineer IT Systems Support Engineer BCforward is currently seeking a highly motivated IT Systems Support Engineer for an opportunity at Perrysburg, OH Position Title: IT...
Help Desk - Contracted Technology Support Level 1
- Monroe, MI (18 miles from Toledo, OH)
- 6 days ago
- Monroe, MI (18 miles from Toledo, OH)
- 6 days ago
At least one (1) year of experience in IT support, including the installation, configuration, maintenance, and troubleshooting of operating systems, hardware, and peripheral devices....
Strong knowledge of Windows and Mac operating systems. Familiarity with common software applications and remote support tools. Excellent problem-solving and communication skills....
- Northwood, OH (2 miles from Toledo, OH)
- 14 days ago
- Northwood, OH (2 miles from Toledo, OH)
- 14 days ago
systems -- Required- Related IT Systems experience - 2 years -- Required- Associates Degree in information technology or Business -- Preferred- A+ Certification -- Preferred...
Co-Op - IT Help Desk - Rudolph Libbe Group - Fall 2025
- Walbridge, OH (6 miles from Toledo, OH)
- 16 days ago
- Walbridge, OH (6 miles from Toledo, OH)
- 16 days ago
CO-OP - IT HELP DESK - RUDOLPH LIBBE GROUP - FALL 2025 JOB LOCATION Walbridge, OH JOB CATEGORY Information Technology The Rudolph Libbe Group is a one-stop provider of construction and consulting...
Co-Op - IT Help Desk - Rudolph Libbe Group - Spring 2026
- Walbridge, OH (6 miles from Toledo, OH)
- 16 days ago
- Walbridge, OH (6 miles from Toledo, OH)
- 16 days ago
CO-OP - IT HELP DESK - RUDOLPH LIBBE GROUP - SPRING 2026 JOB LOCATION Walbridge, OH JOB CATEGORY Information Technology The Rudolph Libbe Group is a one-stop provider of construction and...
SUMMARY The Support, Yardi Help Desk is an experienced and dynamic team player who will be on the front line of support for stakeholders using the Yardi Senior product suite. The ideal candidate...
Remote WorkOnsite contract : Helpdesk Technician in Toledo, OH / 5 days a week
- Toledo, OH
- 19 days ago
- Toledo, OH
- 19 days ago
Strong knowledge of Windows and Mac operating systems. Familiarity with common software applications and remote support tools. Excellent problem-solving and communication skills....
- Walbridge, OH (6 miles from Toledo, OH)
- 30+ days ago
- Walbridge, OH (6 miles from Toledo, OH)
- 30+ days ago
Systems and Office Suites, particularly as it relates to end user basic functions Fundamental understanding of networking, TCP/IP, DNS, DHCP, Windows Server Customer-oriented and cool-tempered with...
Technology Computer Technician- Level 3
- Monroe, MI (18 miles from Toledo, OH)
- 90+ days ago
- Monroe, MI (18 miles from Toledo, OH)
- 90+ days ago
At least two (2) years of experience in configuring, installing, and maintaining operating systems, hardware, and peripheral equipment....
Technology Level 4 Support Specialist
- Monroe, MI (18 miles from Toledo, OH)
- 90+ days ago
- Monroe, MI (18 miles from Toledo, OH)
- 90+ days ago
Perform advanced configuration, installation, and maintenance of operating systems, hardware, and software applications....
Demographic Data for Toledo, OH
Moving to Toledo, OH? Find some basic demographic data about Toledo, OH below.
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Salary for Help Desk Analyst Jobs in Toledo, OH
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Toledo, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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