Help Desk Analyst Jobs in North Lewisburg, OH

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-9 of 9 Jobs

IT Field Support Technician

  • LifeStance Health
  • Hilliard, OH (24 miles from North Lewisburg, OH)
  • 4 days ago
  • Hilliard, OH (24 miles from North Lewisburg, OH)
  • 4 days ago

systems (Windows 10/11, macOS), Microsoft 365, and basic networking Experience with Active Directory, Exchange, VPNs, and remote access tools (e.g., TeamViewer, RDP) Excellent troubleshooting, analytical...

In Person

IT Support Analyst

  • City Barbeque
  • Dublin, OH (23 miles from North Lewisburg, OH)
  • 15 days ago
  • Dublin, OH (23 miles from North Lewisburg, OH)
  • 15 days ago

City Barbecue started in Columbus, OH in 1999 and we have grown to 78 joints in 12 states. We are an award-winning, quick casual concept that exists to serve and create happiness. Every day, we're...

In Person

Technical Support Representative - Part-Time

  • Micro Center
  • Hilliard, OH (24 miles from North Lewisburg, OH)
  • 16 days ago
  • Hilliard, OH (24 miles from North Lewisburg, OH)
  • 16 days ago

MICRO CENTER is the nation’s leading computer and electronics bigbox retailer, offering more than 40,000 of the industry’s best technology products. For over 45 years, our success has been built...

In Person Part Time

Entry-Level IT Support Associate Overnight (X)

  • Expedient
  • Dublin, OH (23 miles from North Lewisburg, OH)
  • 28 days ago
  • Dublin, OH (23 miles from North Lewisburg, OH)
  • 28 days ago

Expedient is hiring an on-site, entry-level opportunity that offers a fast-track to learning, promotion and career growth. The entry-level IT Support Associate,in our Memphis, TN data center, will...

Hybrid

Customer Technical Support Specialist III (Project Support)

  • Steris Corporation
  • North Lewisburg, OH
  • 30+ days ago
  • North Lewisburg, OH
  • 30+ days ago

Such work requires expert-level examination and analyzing of application, operating system, and network logs, diagnostics and metrics, as well as reading and analyzing source code and databases to identify...

Remote

Computer Technician Teacher- High School

  • Ohio Department of Education
  • Bellefontaine, OH (14 miles from North Lewisburg, OH)
  • 30+ days ago
  • Bellefontaine, OH (14 miles from North Lewisburg, OH)
  • 30+ days ago

BENJAMIN LOGAN LOCAL SCHOOL DISTRICTJOB DESCRIPTION Title:TEACHERFile 308 Reports to:Assigned administrator/supervisor Job Objective:Plans and implements the assigned instructional program....

In Person

Entry-Level IT Support Associate

  • Expedient
  • Dublin, OH (23 miles from North Lewisburg, OH)
  • 45+ days ago
  • Dublin, OH (23 miles from North Lewisburg, OH)
  • 45+ days ago

Expedient is hiring an on-site, entry-level opportunity that offers a fast-track to learning, promotion and career growth. The entry-level IT Support Associate,in our Columbus / Dublin, OH data...

Hybrid

Manager, Customer Technical Support

  • Steris Corporation
  • North Lewisburg, OH
  • 45+ days ago
  • North Lewisburg, OH
  • 45+ days ago

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.Position Summary The Manager...

Remote

Customer Technical Support Specialist III

  • Steris Corporation
  • North Lewisburg, OH
  • 45+ days ago
  • North Lewisburg, OH
  • 45+ days ago

Such work requires expert-level examination and analyzing of application, operating system, and network logs, diagnostics and metrics, as well as reading and analyzing source code and databases to identify...

Remote

Demographic Data for North Lewisburg, OH

Moving to North Lewisburg, OH? Find some basic demographic data about North Lewisburg, OH below.


Local
National
2,667
21
Small

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
SDI Service Desk Analyst - SDA
Excellent Service Desk support is vital to ensure a company consistently delivers the required IT service levels. The responsibilities of the support analyst are many and constantly evolving,...
Data Analyst Nanodegree Program
Clean up messy data, uncover patterns and insights, and communicate your findings. You'll start with an introduction to data analysis tools, including Jupyter Notebook, NumPy, pandas, and...

Title Synonyms

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Salary for Help Desk Analyst Jobs in North Lewisburg, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.



Highest Education Level

Help Desk Analysts in North Lewisburg, OH offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.2%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in North Lewisburg, OH
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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