Help Desk Analyst Jobs in New Bremen, OH
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Desktop Analyst - Training & Job Placement
- Dayton, OH (24 miles from New Bremen, OH)
- 1 day ago
- Dayton, OH (24 miles from New Bremen, OH)
- 1 day ago
In our tuition-free Tech Fundamentals program, you will master the basics of IT with real-world applications. What's Included in Tech Fundamentals - Up to 20 weeks of instructor-led virtual...
Epic Cupid-Radiant Support Specialist
- Dayton, OH (24 miles from New Bremen, OH)
- 3 days ago
- Dayton, OH (24 miles from New Bremen, OH)
- 3 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
- Dayton, OH (24 miles from New Bremen, OH)
- 4 days ago
- Dayton, OH (24 miles from New Bremen, OH)
- 4 days ago
Technical Support Specialist I Would you like to join our great tech support team? Are you a solutions oriented technical support professional? About our Team LexisNexis Legal & Professional,...
Provide technical support for manufacturing machines running a variety of operating systems (Windows, Windows Embedded, Linux, etc.) to connect to a network and Windows file share....
Provide technical support for manufacturing machines running a variety of operating systems (Windows, Windows Embedded, Linux, etc.) to connect to a network and Windows file share....
Entry Level Help Desk Technician
- Dayton, OH (24 miles from New Bremen, OH)
- 9 days ago
- Dayton, OH (24 miles from New Bremen, OH)
- 9 days ago
The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is responsible for leveraging resources across all levels of the...
- Dayton, OH (24 miles from New Bremen, OH)
- 9 days ago
- Dayton, OH (24 miles from New Bremen, OH)
- 9 days ago
## Position description: As a Network Support Specialist, you will serve as the single point of ownership for dealership computer hardware and networking issues. This can include troubleshooting...
Desktop Support Technician II US
- Dayton, OH (24 miles from New Bremen, OH)
- 15 days ago
- Dayton, OH (24 miles from New Bremen, OH)
- 15 days ago
Job#: 2074912 Job Description: Desktop Support Technician Interested candidates should apply directly to [email protected] Location : Dayton, OH - position will require travel occasionally for...
- Dayton, OH (24 miles from New Bremen, OH)
- 17 days ago
- Dayton, OH (24 miles from New Bremen, OH)
- 17 days ago
Do you have an eye for detail and a passion for developing innovation solutions? Join our team! As an IT Support Technician II, you will be using your skills and expertise to provide computer,...
Senior IT Service Desk Specialist
- Dayton, OH (24 miles from New Bremen, OH)
- 25 days ago
- Dayton, OH (24 miles from New Bremen, OH)
- 25 days ago
Systems, and computer hardware setup and troubleshooting experience.Systems administration duties as assigned and as opportunities are presented.Clearly communicate and collaborate within and outside...
- Dayton, OH (24 miles from New Bremen, OH)
- 28 days ago
- Dayton, OH (24 miles from New Bremen, OH)
- 28 days ago
Desk Analyst for the Dayton OH area....
Test and Evaluation Support Engineer (Senior)
- Dayton, OH (24 miles from New Bremen, OH)
- 30+ days ago
- Dayton, OH (24 miles from New Bremen, OH)
- 30+ days ago
Torch Technologies has an exciting opportunity for a Test and Evaluation Engineer located at Wright-Patterson Air Force Base in Dayton, Ohio to support our EPASS GB contract. Within the AFLCMC/GB...
Clinical Systems Production Support Specialist III
- Dayton, OH (24 miles from New Bremen, OH)
- 30+ days ago
- Dayton, OH (24 miles from New Bremen, OH)
- 30+ days ago
and Experience:Bachelor's degree in or equivalent years of relevant work experience is requiredFive (5) years of development experience, to include.NET, is requiredFive (5) years of experience using operating...
- Covington, OH (22 miles from New Bremen, OH)
- 30+ days ago
- Covington, OH (22 miles from New Bremen, OH)
- 30+ days ago
. * Familiarity with Windows operating systems, Microsoft Office 365, and iOS devices. * Relevant certifications such as CompTIA A+ and Network+ are a plus....
- Dayton, OH (24 miles from New Bremen, OH)
- 30+ days ago
- Dayton, OH (24 miles from New Bremen, OH)
- 30+ days ago
As a Network Support Specialist, you will serve as the single point of ownership for dealership computer hardware and networking issues. This can include troubleshooting and repairing problems...
Demographic Data for New Bremen, OH
Moving to New Bremen, OH? Find some basic demographic data about New Bremen, OH below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in New Bremen, OH
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in New Bremen, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- Windows OS
- DNS
- TCP/IP
- Remote Support
- Application Support
- Windows 10
- Windows 7
- VMware
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- Mac Skills
- IT Support
- ITIL
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Policy Development
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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