Help Desk Analyst Jobs in Enon, OH
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Beavercreek, OH (16 miles from Enon, OH)
- 17 hours ago
- Beavercreek, OH (16 miles from Enon, OH)
- 17 hours ago
As a Field IT Support Technician, you will perform onsite installation and maintenance support on a variety of computer equipment, printers, and specialized Key Control equipment. Each technician...
This role supports Stores, Maintenance Techs, Vendors, and Contractors via telephone, e-mail, and ticketing systems. Requests can include part orders, logging cases to the Help Desk, creating...
Job Summary The Tier 2 Technical Support Specialist provides advanced technical support for store leaders, franchisees, and internal teams by troubleshooting complex IT issues that cannot be...
Helpdesk Analyst/Customer Service
- Englewood, OH (21 miles from Enon, OH)
- 2 days ago
- Englewood, OH (21 miles from Enon, OH)
- 2 days ago
Company Description US IT Solutions Job Description Location: Englewood, OH Client: McKesson Type: Fulltime Note : We are Looking for Bi-Lingual Consultants with Proficiency in English and...
- Beavercreek, OH (16 miles from Enon, OH)
- 7 days ago
- Beavercreek, OH (16 miles from Enon, OH)
- 7 days ago
At CompucomStaffing, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is...
Entry Level Help Desk Technician
- Beavercreek, OH (16 miles from Enon, OH)
- 18 days ago
- Beavercreek, OH (16 miles from Enon, OH)
- 18 days ago
The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is responsible for leveraging resources across all levels of the...
- Troy, OH (18 miles from Enon, OH)
- 30+ days ago
- Troy, OH (18 miles from Enon, OH)
- 30+ days ago
SUMMARY The Desktop Support Administrator is an entry-level position responsible for providing front-line technical support for staff, faculty, and students, while also assisting with general...
- Saint Paris, OH (18 miles from Enon, OH)
- 30+ days ago
- Saint Paris, OH (18 miles from Enon, OH)
- 30+ days ago
Install, configure, and maintain operating systems, applications, and IT equipment. Maintain inventory and track assets using asset management tools....
Bilingual Technical Support Specialist
- Beavercreek, OH (16 miles from Enon, OH)
- 45+ days ago
- Beavercreek, OH (16 miles from Enon, OH)
- 45+ days ago
Reynolds and Reynolds is currently seeking Technical Support Specialists who are bilingual in Spanish and English. As a Bilingual Technical Support Specialist, you will use your proficiency in...
IT Support Analyst Ohio, Enon 06/30/2025 Contract Active Job Description: Job Summary The IT Support Analyst is responsible for supporting the setup, installation, configuration, and monitoring of...
DHA Military Treatment Facility IT Support Services Professionals
- Wright Patterson AFB, OH (7 miles from Enon, OH)
- 60+ days ago
- Wright Patterson AFB, OH (7 miles from Enon, OH)
- 60+ days ago
ASRC Federal is currently seeking IT Support Services Professionals in anticipation of upcoming work in Aurora, CO; Dayton, OH; Jacksonville, AR; Oceanside, CA; Yuba County, CA; Columbus, MS for...
- Dayton, OH (15 miles from Enon, OH)
- 90+ days ago
- Dayton, OH (15 miles from Enon, OH)
- 90+ days ago
Configures and deploys computer hardware, mobile devices, and software for employees by performing and ensuring the proper installation of cables, peripheral devices, operating systems, and appropriate...
IT Service Desk Technician - Weekend Shift
- Vandalia, OH (16 miles from Enon, OH)
- 90+ days ago
- Vandalia, OH (16 miles from Enon, OH)
- 90+ days ago
Overview A world leader in innovative, casual footwear,Crocs, Inc., is dedicated to the future of comfort. Our original and most famous style, the Classic Clog, is instantly recognized around the...
Demographic Data for Enon, OH
Moving to Enon, OH? Find some basic demographic data about Enon, OH below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Enon, OH
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Enon, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »