Help Desk Analyst Jobs in Enon, OH
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Jeffersonville, OH (23 miles from Enon, OH)
- 5 days ago
- Jeffersonville, OH (23 miles from Enon, OH)
- 5 days ago
Install, configure, and maintain operating systems to optimize performance. Hardware Maintenance: Set up and deploy new computers, laptops, and other devices....
- Jeffersonville, OH (23 miles from Enon, OH)
- 5 days ago
- Jeffersonville, OH (23 miles from Enon, OH)
- 5 days ago
systems (Windows, and productivity software like Microsoft Office 365).o Strong problem-solving skills and the ability to communicate technical information to non-technical users.o Customer-oriented...
DHA Military Treatment Facility IT Support Services Professionals
- Wright Patterson AFB, OH (7 miles from Enon, OH)
- 11 days ago
- Wright Patterson AFB, OH (7 miles from Enon, OH)
- 11 days ago
ASRC Federal is currently seeking IT Support Services Professionals in anticipation of upcoming work in Aurora, CO; Dayton, OH; Jacksonville, AR; Oceanside, CA; Yuba County, CA; Columbus, MS for...
- Vandalia, OH (16 miles from Enon, OH)
- 11 days ago
- Vandalia, OH (16 miles from Enon, OH)
- 11 days ago
Systems including Windows 7 through and Windows 10 Familiarity setting up and administrating Windows Server 2008 R2, 2012 R2 and ready to tackle Windows Server 2016....
- Wright Patterson AFB, OH (7 miles from Enon, OH)
- 15 days ago
- Wright Patterson AFB, OH (7 miles from Enon, OH)
- 15 days ago
Technical Support Specialist ASRC Federal - 3.4 Wright-Patterson AFB, OH Job Details Full-time Estimated: $56.9K - $82.8K a year 12 hours ago Benefits Paid holidays Health insurance Dental...
Job Summary: The Technical Support Specialist serves as the first point of contact for store leaders and franchisees, providing technical assistance and troubleshooting to resolve IT-related...
- Miamisburg, OH (23 miles from Enon, OH)
- 30+ days ago
- Miamisburg, OH (23 miles from Enon, OH)
- 30+ days ago
Available Positions Executive Assistant Miamisburg, OH Apply Project Manager Miamisburg, OH Apply Payroll Benefits Manager Miamisburg, OH Apply Vice President Of Technology Strategy and Operations...
- Dayton, OH (15 miles from Enon, OH)
- 45+ days ago
- Dayton, OH (15 miles from Enon, OH)
- 45+ days ago
Configures and deploys computer hardware, mobile devices, and software for employees by performing and ensuring the proper installation of cables, peripheral devices, operating systems, and appropriate...
IT Service Desk Technician - Weekend Shift
- Vandalia, OH (16 miles from Enon, OH)
- 60+ days ago
- Vandalia, OH (16 miles from Enon, OH)
- 60+ days ago
Overview A world leader in innovative, casual footwear,Crocs, Inc., is dedicated to the future of comfort. Our original and most famous style, the Classic Clog, is instantly recognized around the...
Demographic Data for Enon, OH
Moving to Enon, OH? Find some basic demographic data about Enon, OH below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Enon, OH
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Enon, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- VMware
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Policy Development
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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