Help Desk Analyst Jobs in Enon, OH
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Immediate need for a talented Desktop Analyst Mid. This is a 09+months contract opportunity with long-term potential and is located in ENON, OH (Hybrid). Please review the job description below...
- Tipp City, OH (14 miles from Enon, OH)
- 7 days ago
- Tipp City, OH (14 miles from Enon, OH)
- 7 days ago
Provide on-site desktop support for all hardware in the manufacturing plant Setup, configure, install and maintain end users' desktop computers and peripherals, both on production line and in...
Provides technical troubleshooting by remotely connecting to equipment in stores and by accessing web-based applications; supports multiple pieces of hardware, networks, platforms, and web-based...
Help Desk Technician (TS/SCI Required) - Patterson, OH
- Wright Patterson AFB, OH (7 miles from Enon, OH)
- 10 days ago
- Wright Patterson AFB, OH (7 miles from Enon, OH)
- 10 days ago
444014BR** **Auto req ID:** 444014BR **Company:** Akima **Job Code:** Operations_ Specialist **Job Description:** **_ATTENTION MILITARY AFFILIATED JOB SEEKERS_** - Our organization works with...
- Dayton, OH (15 miles from Enon, OH)
- 12 days ago
- Dayton, OH (15 miles from Enon, OH)
- 12 days ago
Configures and deploys computer hardware, mobile devices, and software for employees by performing and ensuring the proper installation of cables, peripheral devices, operating systems, and appropriate...
- Miamisburg, OH (23 miles from Enon, OH)
- 13 days ago
- Miamisburg, OH (23 miles from Enon, OH)
- 13 days ago
Experience with desktop and server operating systems, including Windows operating systems. Working knowledge of a range of diagnostic utilities....
IT Equipment Coordinator , IT Support Engineer I, OTS
- Union, OH (21 miles from Enon, OH)
- 21 days ago
- Union, OH (21 miles from Enon, OH)
- 21 days ago
Job summary Amazon, one of the top 100 companies in the United States, has an immediate opening for a IT Equipment Coordinator in our Fulfillment Center. Fulfillment Centers throughout the U.S....
Junior Helpdesk Support Engineer - 2069808
- Moraine, OH (19 miles from Enon, OH)
- 22 days ago
- Moraine, OH (19 miles from Enon, OH)
- 22 days ago
desk support in a Windows environment- Support for iPads and other Apple/PC products- Resetting passwords, setting up accounts, and computers- Handling small projects and project initiatives during...
Bilingual Technical Support Specialist
- Kettering, OH (16 miles from Enon, OH)
- 26 days ago
- Kettering, OH (16 miles from Enon, OH)
- 26 days ago
Reynolds and Reynolds is currently seeking Technical Support Specialists who are bilingual in Spanish and English. As a Bilingual Technical Support Specialist, you will use your proficiency in...
Entry Level Help Desk Technician
- Kettering, OH (16 miles from Enon, OH)
- 26 days ago
- Kettering, OH (16 miles from Enon, OH)
- 26 days ago
The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is responsible for leveraging resources across all levels of the...
IT Service Desk Technician - Weekend Shift
- Vandalia, OH (16 miles from Enon, OH)
- 30+ days ago
- Vandalia, OH (16 miles from Enon, OH)
- 30+ days ago
Overview A world leader in innovative, casual footwear,Crocs, Inc., is dedicated to the future of comfort. Our original and most famous style, the Classic Clog, is instantly recognized around the...
F-35 Help Desk Specialist - Onsite - Active Secret Required
- Wright Patterson AFB, OH (7 miles from Enon, OH)
- 60+ days ago
- Wright Patterson AFB, OH (7 miles from Enon, OH)
- 60+ days ago
system REQUIREMENTS 3 years of directly related experience supporting help desk Tier 1, Tier 2 and/or Tier 3 operations, preferably supporting a large-scale government customer Experience providing...
Demographic Data for Enon, OH
Moving to Enon, OH? Find some basic demographic data about Enon, OH below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Enon, OH
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Enon, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- BMC Remedy
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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