Help Desk Analyst Jobs in Dayton, OH
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
TitleService Desk TechnicianReq NumberINF-25-00009Requisition CategoryActiveFull-Time/Part-TimeFull-TimeLocationRemote, USADescriptionPay Rate:The annual base salary range for this position TBD....
#LI-LS3 #LI-ONSITE Keywords: 401k, 401k match, pto, paid time off, holiday, medical, dental, health, culture, intrusion prevention, intrusion prevention system, intrusion detection, intrusion detection...
A qualified candidate will have a technical aptitude for troubleshooting complex systems across multiple operating systems, hardware platforms, and integrated enterprise systems.Identify, troubleshoot...
Desktop Support Dayton, Ohio Full Time $ 20 - $ 30 per hour April 22, 2025 Job ID: TT-1415344-TC_... Job Summary Required Skills: 1+ year of Helpdesk or Desktop experience, ideally in a "Jack of...
Configures and deploys computer hardware, mobile devices, and software for employees by performing and ensuring the proper installation of cables, peripheral devices, operating systems, and appropriate...
#LI-LS3 #LI-ONSITE Keywords: 401k, 401k match, pto, paid time off, holiday, medical, dental, health, culture, intrusion prevention, intrusion prevention system, intrusion detection, intrusion detection...
Position Type: Technology/ Technology Assistant Date Posted: 4/15/2025 Location: Celina City Schools Education Complex District: Celina City Schools School District: Celina City...
.- Patient and adept at working with help desk analysts and end-users with varying levels of technical knowledge.- Growth mindset, adaptable, and eager to develop new skills.- Ability to work accurately...
IT Support Technician Intern (part-time)
- Versailles, OH (11 miles from Dayton, OH)
- 26 days ago
- Versailles, OH (11 miles from Dayton, OH)
- 26 days ago
JOB SUMMARY: This position is primarily responsible for identifying, implementing, tuning, troubleshooting, documenting, maintaining and supporting Midmark's desktop computers, laptops, thin...
- New Bremen, OH (24 miles from Dayton, OH)
- 28 days ago
- New Bremen, OH (24 miles from Dayton, OH)
- 28 days ago
One to two years of experience with PC operating systems and business application software systems is preferred. Must have good communication and interpersonal skills....
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Orders/ClinDoc/ASAP Support Specialist you will...
Piper Enterprise Solutions is seeking a Cyber Security Support Engineer to join an incredibly talented cyber security company located in Dayton, OH. This is a hybrid role consisting of 2 days...
Piper Companies is looking for a Cyber Security Support Engineer to join a government contractor in Dayton, OH. This role requires the candidate to have an active Secret Clearance Essential Duties...
Does this describe you? Do your achievements put you in the top 5% of everything you do? Are you skilled at resolving technical issues while maintaining exceptional customer service? Do you have a...
Demographic Data for Dayton, OH
Moving to Dayton, OH? Find some basic demographic data about Dayton, OH below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Dayton, OH
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Dayton, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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