Help Desk Analyst Jobs in Canfield, OH
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Student technicians help keep the district technology running smoothly and efficiently. Running the Help Desk involves technicians to field emails, helpdesk, and in-person visits, answering...
Help Desk Support Technician - College Student
- Boardman, OH (5 miles from Canfield, OH)
- 6 days ago
- Boardman, OH (5 miles from Canfield, OH)
- 6 days ago
Help Desk Support Technician - College Student Boardman Local Schools Boardman Local Schools - Boardman, Ohio This job is also posted in Ohio Education Job Board: Ohio's resource for jobs in education...
- Warren, OH (16 miles from Canfield, OH)
- 15 days ago
- Warren, OH (16 miles from Canfield, OH)
- 15 days ago
SHAPE THE FUTURE OF MOBILITY FROM DAY ONE. This position is part of our Signal & Power Solutions segment; Connection Systems business unit. Summary (About this Position): The Connection Systems...
Desk Support experience and/or a combination of education and experience Knowledge of Word, Excel, Internet navigation/research, and Outlook is expected Experience with Microsoft Office and PC repairs...
IT Support Technician, Level 1
- Youngstown, OH (8 miles from Canfield, OH)
- 30+ days ago
- Youngstown, OH (8 miles from Canfield, OH)
- 30+ days ago
Bitfarms is a global vertically integrated Bitcoin mining company that operates one of the largest cryptocurrency mining operations in North America. As the only publicly traded pure-play Bitcoin...
Branch Operational Support (Help Desk)
- Hermitage, PA (22 miles from Canfield, OH)
- 45+ days ago
- Hermitage, PA (22 miles from Canfield, OH)
- 45+ days ago
A Physical Requirements or Work Conditions Beyond Traditional Office Work: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B....
Demographic Data for Canfield, OH
Moving to Canfield, OH? Find some basic demographic data about Canfield, OH below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Canfield, OH
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Canfield, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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