Help Desk Analyst Jobs in Beavercreek, OH
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Monroe, OH (21 miles from Beavercreek, OH)
- 8 hours ago
- Monroe, OH (21 miles from Beavercreek, OH)
- 8 hours ago
Job Duties Participates as a team member in all aspects of Technical Systems (Help Desk) support. Resolves all tiers of support issues....
As a Field IT Support Technician, you will perform onsite installation and maintenance support on a variety of computer equipment, printers, and specialized Key Control equipment. Each technician...
Facilities Help Desk Specialist
- Enon, OH (16 miles from Beavercreek, OH)
- 1 day ago
- Enon, OH (16 miles from Beavercreek, OH)
- 1 day ago
This role supports Stores, Maintenance Techs, Vendors, and Contractors via telephone, e-mail, and ticketing systems. Requests can include part orders, logging cases to the Help Desk, creating...
Helpdesk Analyst/Customer Service
- Englewood, OH (22 miles from Beavercreek, OH)
- 3 days ago
- Englewood, OH (22 miles from Beavercreek, OH)
- 3 days ago
Company Description US IT Solutions Job Description Location: Englewood, OH Client: McKesson Type: Fulltime Note : We are Looking for Bi-Lingual Consultants with Proficiency in English and...
- Mason, OH (23 miles from Beavercreek, OH)
- 4 days ago
- Mason, OH (23 miles from Beavercreek, OH)
- 4 days ago
Position Type: Information Technology (IT)/Computer Technician Date Posted: 8/22/2025 Location: Warren County Career Center Date Available: ASAP Closing Date: Until Filled District: Warren...
- Lebanon, OH (15 miles from Beavercreek, OH)
- 6 days ago
- Lebanon, OH (15 miles from Beavercreek, OH)
- 6 days ago
Help Desk Technician Warren County Career Center Warren County Career Center - Lebanon, Ohio This job is also posted in Ohio Education Job Board: Ohio's resource for jobs in education Job Details...
At CompucomStaffing, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is...
Substitute - System Support Engineer - IT Department
- Lebanon, OH (15 miles from Beavercreek, OH)
- 7 days ago
- Lebanon, OH (15 miles from Beavercreek, OH)
- 7 days ago
a related field preferred Five or more years working in a school district technology department (preferred) CompTIA A+ and Network+ certifications preferred (or in progress) Proficient in Windows operating...
System Support Engineer - IT Department
- Lebanon, OH (15 miles from Beavercreek, OH)
- 11 days ago
- Lebanon, OH (15 miles from Beavercreek, OH)
- 11 days ago
a related field preferred Five or more years working in a school district technology department (preferred) CompTIA A+ and Network+ certifications preferred (or in progress) Proficient in Windows operating...
- Franklin, OH (15 miles from Beavercreek, OH)
- 13 days ago
- Franklin, OH (15 miles from Beavercreek, OH)
- 13 days ago
This position provides three tier support (Tier 1 - help desk support via phone, email and in person, Tier 2 - onsite, field support, and Tier 3 - support for internal systems and processes)....
- Springboro, OH (10 miles from Beavercreek, OH)
- 14 days ago
- Springboro, OH (10 miles from Beavercreek, OH)
- 14 days ago
Working knowledge of Microsoft Office and Windows Operating Systems....
Remote WorkThe Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is responsible for leveraging resources across all levels of the...
System Support Engineer - IT Department
- Mason, OH (23 miles from Beavercreek, OH)
- 26 days ago
- Mason, OH (23 miles from Beavercreek, OH)
- 26 days ago
a related field preferred Five or more years working in a school district technology department (preferred) CompTIA A+ and Network+ certifications preferred (or in progress) Proficient in Windows operating...
- Wilmington, OH (17 miles from Beavercreek, OH)
- 30+ days ago
- Wilmington, OH (17 miles from Beavercreek, OH)
- 30+ days ago
This position is essential to ensure the seamless transition, efficient inventory management, and continued high-quality deskside services for our corporate environment. Key Responsibilities :...
Senior Desktop Support Specialist
- Mason, OH (23 miles from Beavercreek, OH)
- 30+ days ago
- Mason, OH (23 miles from Beavercreek, OH)
- 30+ days ago
Setup and Configuration: Install, configure, and maintain desktop operating systems, applications, and hardware, ensuring systems are up-to-date and running efficiently....
Demographic Data for Beavercreek, OH
Moving to Beavercreek, OH? Find some basic demographic data about Beavercreek, OH below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Beavercreek, OH
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Beavercreek, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »