Help Desk Analyst Jobs in Indian Trail, NC
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Charlotte, NC (15 miles from Indian Trail, NC)
- 8 hours ago
- Charlotte, NC (15 miles from Indian Trail, NC)
- 8 hours ago
SQL and relational databases....
- Charlotte, NC (15 miles from Indian Trail, NC)
- 8 hours ago
- Charlotte, NC (15 miles from Indian Trail, NC)
- 8 hours ago
Technical Support Analyst Genesis10 is seeking a Technical Support Analyst for a 14+ month contract position with an insurance company located in Charlotte, NC. This role is 5 days a week, onsite...
- Charlotte, NC (15 miles from Indian Trail, NC)
- 9 hours ago
- Charlotte, NC (15 miles from Indian Trail, NC)
- 9 hours ago
Abound Health is seeking an IT Support Engineer to join our OnTarget technology team. This is a hybrid role (applicants preferably located in the Charlotte, NC area). In this role, you will report...
Technology Support Specialist- Charlotte
- Charlotte, NC (15 miles from Indian Trail, NC)
- 1 day ago
- Charlotte, NC (15 miles from Indian Trail, NC)
- 1 day ago
Technology Support Specialist- Charlotte Job#: 2077883 Job Description: Our great client in Charlotte, NC has an immediate opening for a Technology Success Consultant. This is a 6 month contract...
Infrastructure Platform Support Engineer with Gen AI
- Charlotte, NC (15 miles from Indian Trail, NC)
- 1 day ago
- Charlotte, NC (15 miles from Indian Trail, NC)
- 1 day ago
Infrastructure Platform Support Engineer with Gen AI Infrastructure Platform Support Engineer Hartford, CT OR Charlotte, NC (Onsite) 12 Months Infrastructure Platform Support Engineer (Infra /...
Senior ETL Support Engineer (Bank/ Finance Domain)
- Charlotte, NC (15 miles from Indian Trail, NC)
- 1 day ago
- Charlotte, NC (15 miles from Indian Trail, NC)
- 1 day ago
Senior ETL Support Engineer (Bank/ Finance Domain) R ole : Senior ETL Support Engineer (Bank/ Finance Domain) Location : Charlotte, NC Experience : 8+ years Key Skills : Ab Initio Administration &...
Technical support and Operational Stability
- Charlotte, NC (15 miles from Indian Trail, NC)
- 1 day ago
- Charlotte, NC (15 miles from Indian Trail, NC)
- 1 day ago
SQL and relational databases. Familiar with tools like Splunk, AppDynamics, ELK, Control-M, etc....
Sr. IT Support Analyst - Integration
- Fort Mill, SC (21 miles from Indian Trail, NC)
- 2 days ago
- Fort Mill, SC (21 miles from Indian Trail, NC)
- 2 days ago
Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call...
Epic Cupid-Radiant Support Specialist
- Charlotte, NC (15 miles from Indian Trail, NC)
- 3 days ago
- Charlotte, NC (15 miles from Indian Trail, NC)
- 3 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
- Charlotte, NC (15 miles from Indian Trail, NC)
- 3 days ago
- Charlotte, NC (15 miles from Indian Trail, NC)
- 3 days ago
Help Desk Technician Vaco $30.00 - $35.00 / hr United States, North Carolina, Charlotte Jun 07, 2025 We are seeking a skilled Help Desk Technician for a short-term, 1-month contract to assist with...
Level 3 Production Support Engineer
- Charlotte, NC (15 miles from Indian Trail, NC)
- 3 days ago
- Charlotte, NC (15 miles from Indian Trail, NC)
- 3 days ago
Level 3 Production Support Engineer Job#: 2077194 Job Description: Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client....
- Charlotte, NC (15 miles from Indian Trail, NC)
- 3 days ago
- Charlotte, NC (15 miles from Indian Trail, NC)
- 3 days ago
Senior ETL Support Engineer [Charlotte, NC, 28246] | 2025-06-10 16:45:22 Job Description Requirement is for someone to monitor Ab Initio jobs, analyze if any issues and error in the job executions...
L2/L3 Payments Support Engineer
- Charlotte, NC (15 miles from Indian Trail, NC)
- 3 days ago
- Charlotte, NC (15 miles from Indian Trail, NC)
- 3 days ago
Proficiency in SQL and relational databases. Experience with monitoring and automation tools such as Splunk, AppDynamics, ELK, and Control-M....
- Charlotte, NC (15 miles from Indian Trail, NC)
- 4 days ago
- Charlotte, NC (15 miles from Indian Trail, NC)
- 4 days ago
Insight Global is looking for a Desktop Support Technician to facilitate the refresh of hardware (laptops & desktops, peripherals, etc.) to bring equipment current with county hardware standards...
Global Support Engineer II - Surgical Robotics
- Charlotte, NC (15 miles from Indian Trail, NC)
- 4 days ago
- Charlotte, NC (15 miles from Indian Trail, NC)
- 4 days ago
We anticipate the application window for this opening will close on - 18 Jun 2025 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare...
Demographic Data for Indian Trail, NC
Moving to Indian Trail, NC? Find some basic demographic data about Indian Trail, NC below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Indian Trail, NC
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Indian Trail, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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