Help Desk Analyst Jobs in Fort Liberty, NC
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Technical expertise in the setup, operation, and troubleshooting of all associated and follow-on operating systems. Must be proficient with Dameware, RDP and Terminal Services....
Technical experience in the setup, operation, and troubleshooting of all associated and follow-on operating systems. Must have experience with Dameware, RDP and Terminal Services....
Job Description Description SAIC is seeking a dedicated and skilled PC Technician to join our team in support of the USSOCOM SITEC 3 contract. This key role demands a high level of operational...
End-User Support Specialist, School of Medicine
- Fayetteville, NC (7 miles from Fort Liberty, NC)
- 29 days ago
- Fayetteville, NC (7 miles from Fort Liberty, NC)
- 29 days ago
Install, configure, and update software and operating systems. Provide support for common business applications (e.g., Microsoft 365, Google Workspace, Zoom, Teams, etc.)....
- Fayetteville, NC (7 miles from Fort Liberty, NC)
- 30+ days ago
- Fayetteville, NC (7 miles from Fort Liberty, NC)
- 30+ days ago
Service Desk Specialist Job Employer Name:SpiderID: 13922597 Location: Fayetteville, North CarolinaDate Posted: 1/9/2025 Wage:Category: Information Technology Job Code: 2025-01 Job Description:...
Information Technology Support Specialist Technical Support and Systems Maintenance [DOA0013012]
- Fort Bragg, NC
- 45+ days ago
- Fort Bragg, NC
- 45+ days ago
Company Description ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices....
Help Desk Support Specialist II
- Spring Lake, NC (5 miles from Fort Liberty, NC)
- 45+ days ago
- Spring Lake, NC (5 miles from Fort Liberty, NC)
- 45+ days ago
Overview Abacus Technology is seeking a Help Desk Support Specialist to provide technical support and troubleshooting for Army IT systems, networks, and end-user computing devices at Fort Bragg....
Help Desk Support Specialist I
- Spring Lake, NC (5 miles from Fort Liberty, NC)
- 90+ days ago
- Spring Lake, NC (5 miles from Fort Liberty, NC)
- 90+ days ago
Overview Abacus Technology is seeking a Help Desk Support Specialist to provide technical support and troubleshooting for Army IT systems, networks, and end-user computing devices at Fort Bragg....
Demographic Data for Fort Liberty, NC
Moving to Fort Liberty, NC? Find some basic demographic data about Fort Liberty, NC below.
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Salary for Help Desk Analyst Jobs in Fort Liberty, NC
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Fort Liberty, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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