Help Desk Analyst Jobs in Fort Liberty, NC
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Fayetteville, NC (7 miles from Fort Liberty, NC)
- 5 days ago
- Fayetteville, NC (7 miles from Fort Liberty, NC)
- 5 days ago
Systems using Endpoint management software (i.e., KACE, SCCM, or similar) Experience with networking essentials, operating systems, audio/video systems, and software troubleshooting Experience with...
Utilize a configuration baseline for mobile and desktop configurations to include patches, IAVA, operating systems, COTS, GOTS and in house applications....
- Fayetteville, NC (7 miles from Fort Liberty, NC)
- 14 days ago
- Fayetteville, NC (7 miles from Fort Liberty, NC)
- 14 days ago
Job Description Description SAIC is seeking a dedicated and skilled PC Technician to join our team in support of the USSOCOM SITEC 3 contract. This key role demands a high level of operational...
Desktop Support Specialist Fort Bragg, NC, USA Req #7100 Thursday, January 30, 2025 GC&E Systems Group is seeking a Help Desk Support Specialist....
- Fayetteville, NC (7 miles from Fort Liberty, NC)
- 30+ days ago
- Fayetteville, NC (7 miles from Fort Liberty, NC)
- 30+ days ago
PC Technicians must have excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems, and network connectivity...
- Fayetteville, NC (7 miles from Fort Liberty, NC)
- 45+ days ago
- Fayetteville, NC (7 miles from Fort Liberty, NC)
- 45+ days ago
Job Details Job Location : Methodist University Location - Fayetteville, NC Position Type : Full Time Staff Salary Range : Undisclosed Description Summary: The Methodist University Senior Help Desk...
ITS Application Support Analyst POS # 115000026
- Fayetteville, NC (7 miles from Fort Liberty, NC)
- 45+ days ago
- Fayetteville, NC (7 miles from Fort Liberty, NC)
- 45+ days ago
systems, programming techniques, VoIP, core software applications and systems, project management and change management Skilled in research and problem-solving with a focus on creative thinking to...
- Fayetteville, NC (7 miles from Fort Liberty, NC)
- 90+ days ago
- Fayetteville, NC (7 miles from Fort Liberty, NC)
- 90+ days ago
Strong knowledge of Windows and macOS operating systems. Experience with Active Directory, Office 365, and other enterprise IT systems....
Demographic Data for Fort Liberty, NC
Moving to Fort Liberty, NC? Find some basic demographic data about Fort Liberty, NC below.
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Salary for Help Desk Analyst Jobs in Fort Liberty, NC
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Fort Liberty, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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