Help Desk Analyst Jobs in Yonkers, NY
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Agente de Soporte Tecnico y Funcional - Help Desk
- Bogota, NJ (9 miles from Yonkers, NY)
- moments ago
- Bogota, NJ (9 miles from Yonkers, NY)
- moments ago
Job Description: En DXC usamos el poder de la tecnologia para brindar servicios de TI de mision critica que nuestros clientes necesitan para modernizar las operaciones e impulsar la innovacion en...
Agente de Soporte Tecnico - Help Desk
- Bogota, NJ (9 miles from Yonkers, NY)
- moments ago
- Bogota, NJ (9 miles from Yonkers, NY)
- moments ago
Job Description: En DXC usamos el poder de la tecnologia para brindar servicios de TI de mision critica que nuestros clientes necesitan para modernizar las operaciones e impulsar la innovacion en...
Administrador Base de Conocimientos (Backoffice Help Desk)
- Bogota, NJ (9 miles from Yonkers, NY)
- moments ago
- Bogota, NJ (9 miles from Yonkers, NY)
- moments ago
Job Description: En DXC usamos el poder de la tecnologia para brindar servicios de TI de mision critica que nuestros clientes necesitan para modernizar las operaciones e impulsar la innovacion en...
- New York City, NY (17 miles from Yonkers, NY)
- moments ago
- New York City, NY (17 miles from Yonkers, NY)
- moments ago
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies...
TECHNICAL SUPPORT SPECIALIST - US Residence based position
- Bronx, NY (9 miles from Yonkers, NY)
- 2 hours ago
- Bronx, NY (9 miles from Yonkers, NY)
- 2 hours ago
United States : Colorado : Aurora || United States : Colorado : Boulder || United States : Colorado : Centennial || United States : Colorado : Colorado Springs || United States : Colorado : DENVER N...
- New York, NY (15 miles from Yonkers, NY)
- 14 hours ago
- New York, NY (15 miles from Yonkers, NY)
- 14 hours ago
Computer Tech Support Job Description: We are seeking highly motivated in-person Computer Techs to provide hands-on technical support across NYC public schools. As a Computer Tech person, you will...
Desktop support Windows Migration -Onsite in NYC, 5 days a week
- New York, NY (15 miles from Yonkers, NY)
- 15 hours ago
- New York, NY (15 miles from Yonkers, NY)
- 15 hours ago
Job Title: Desktop support Windows Migration Location: NYC,NY- 5 days in office NO REMOTE Duration: 6-12 months Job Description: Windows 10 to 11 migration experience is mandatory, and 85% of...
- Brooklyn, NY (18 miles from Yonkers, NY)
- 15 hours ago
- Brooklyn, NY (18 miles from Yonkers, NY)
- 15 hours ago
Overview IITS support technicians provide both on-premises and remote support for instructional technologies as well as computer labs, libraries, classrooms, and offices. Responsibilities Provides...
- New York, NY (15 miles from Yonkers, NY)
- 15 hours ago
- New York, NY (15 miles from Yonkers, NY)
- 15 hours ago
We are seeking a dedicated and technically skilled Desktop Support Technician to join our healthcare IT team. This role is critical in ensuring the smooth operation of end-user systems across...
- Township of Washington, NJ (9 miles from Yonkers, NY)
- 19 hours ago
- Township of Washington, NJ (9 miles from Yonkers, NY)
- 19 hours ago
Innova Solutions is immediately hiring for a Desktop Support Analyst Position Type: Contract-Full TimeDuration: 12+ Months Location: Manalapan Township, NJ 07726 (Onsite - 5 Days in a Week Onsite) As a(n)...
- New York, NY (15 miles from Yonkers, NY)
- 19 hours ago
- New York, NY (15 miles from Yonkers, NY)
- 19 hours ago
IT Support Office, Clerical & Administrative $ 18 / Hour location_on Goshen, New York work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Job Title: IT Support...
NGSS Customer Support Analyst (Fixed term 6 months)
- Secaucus, NJ (15 miles from Yonkers, NY)
- 21 hours ago
- Secaucus, NJ (15 miles from Yonkers, NY)
- 21 hours ago
By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive,...
Senior IT Support Analyst (US)
- New York, NY (15 miles from Yonkers, NY)
- 23 hours ago
- New York, NY (15 miles from Yonkers, NY)
- 23 hours ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $68,640 - $112,320 USD TD is committed to providing fair and equitable compensation opportunities to all...
- New York City, NY (17 miles from Yonkers, NY)
- 1 day ago
- New York City, NY (17 miles from Yonkers, NY)
- 1 day ago
Knowledge of Operating Systems, Windows, MAC, and Linux. General knowledge of Audio/Video systems and Academic related software packages Familiarity with POS systems....
IT User Support Analyst New York University
- New York, NY (15 miles from Yonkers, NY)
- 1 day ago
- New York, NY (15 miles from Yonkers, NY)
- 1 day ago
IT User Support Analyst US-NY-New York Job ID: 2025-14901 Type: Student Health Center # of Openings: 1 Category: Technology New York University Overview Analyze, evaluate and diagnose escalated...
Demographic Data for Yonkers, NY
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Salary for Help Desk Analyst Jobs in Yonkers, NY
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Yonkers, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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